Ricardo Vargas
I went to pick up my DoorDash order and noticed I was given a drink I didn’t order. I politely asked the woman at the counter if I could switch it out for the one I actually wanted. Instead of handling it professionally, she gave me attitude right away and acted like I was asking for something unreasonable.
She told me that when DoorDash orders come in, “we just give whatever we have,” which makes no sense — especially when customers are paying for specific items. I calmly explained that I didn’t want the drink they gave me and that I shouldn’t have to pay for something I didn’t ask for. That’s when she said she was the owner (or one of them) and told me it was a waste of her money to throw the drink away. But what about my money? Why should I waste mine on something I don’t even want?
When I asked for her name, she told me, “It doesn’t matter,” which was incredibly unprofessional and disrespectful. As an owner, she should know better. Customer service is supposed to be about respect, understanding, and doing what’s right — not making customers feel small for speaking up.
I walked out feeling embarrassed, disrespected, and honestly shocked that someone in her position would treat a loyal customer this way. I’ve supported this place for a long time because I truly enjoy their food and have been ordering regularly through their app as part of my fitness journey. But after this experience, I’m seriously questioning whether I want to keep supporting a business where the owner treats customers like an inconvenience instead of a priority.
I hope the other owners or management see this, because that kind of behavior reflects terribly on the entire business. No customer deserves to be spoken to that way — especially when they did nothing wrong
… moreAustin Becker
Stopped by for the first time today, it was fantastic. The staff were very respectful and seemed to enjoy their job. My food came out in 5-10 minutes, and it was great. The turkey burnt-ends are to die for. Great experience, great team, keep up the good work!
… moreColleen Zeller
We’ve gotten food here many times before and really enjoyed everything. Tonight, my husband and I stopped by to pick up some food for lunches this week. The plan was to grab a few things from the cooler and also order from the cafe for dinner tonight. We walked in at about 6:15., picked our food out from the coolers, and got in line to pay/order by 6:20. There was someone checking out, and the person working couldn’t figure out the cash register, so we had taken our time picking food from the cooler. By the time the person working had figured out how to use the register and the other customer paid, it was 6:32 per the clock on their wall. When I told the employee that I wanted to order cafe food, we were told that it closes at 6:30 and they would not take our order. If this truly was the case, it should be online – and the website doesn’t mention that at all. Additionally, if they had known how to do their job, we would have been ordered in plenty of time – it took over 10 minutes for them to check out the other customer. All around unprofessional and disappointing – from wearing sleep attire while working to the way the situation was handled. While the food is great, if this is the way the location is being operated now we won’t be returning.
… moreDave S
I’ve been getting meals from here for quite a bit of time. The food is usually pretty good and well portioned. It’s a good option if your trying to eat healthier and on a bit cheaper budget, best part is you just gotta heat it up and your good to go (if you get the meal plan meals).
… moreNicole Kratz
I ordered the BBQ Flatbread Chicken with sweet potato fries and a dirty peanut smoothie. Everything was delicious! You can also order prepped meals for the week and there are a lot of tasty dishes to choose from.
… moreelijah shaub
Steve hooked me up with a banging bowl! Food was delicious and good portions too for the reasonable price. 10/10
… moreKatrina Flick
The staff are kind & accommodating and the food is delicious. They have a huge selection, including keto options (which saved me when I had gestational diabetes). Ordering from here has been a life/time saver with young kids.
… moreTimothy Ruhl
Awesome place for quick healthy meals. Reasonable prices and everything we’ve tried tastes great! Staff is knowledgable, helpful and friendly. We drive from Hershey just to shop here.
… moreThomas White
This is a good place to get decent clean meals with a lot of variety.
… moreStacey Cleary
Having tried several food delivery programs, I was searching for prepared but fresh meal prep. Googled my way to CleanEatz. While wanting healthier options, our goal was largely about time and ease of preparation, not tossing food we didn’t get around to preparing and avoiding “let’s just go out because I don’t want to cook”. Only 3 weeks in, we’re quite pleased. We’ve really enjoyed most of the meals. Cost is reasonable. Today, my husband texted from work that “he could eat a bucket of this (queso chicken bowl) so it’s good portions are controlled.” I dropped one star because of the plastic containers.
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