Cielo Blue Mexican Grill & Cantina

  4.2 – 769 reviews   • Mexican restaurant

Social Profile:

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Cielo Blue Mexican Grill & Cantina 30101

Hours

Sunday11 AM–9:30 PM
Monday11 AM–9:30 PM
Tuesday11 AM–9:30 PM
Wednesday11 AM–9:30 PM
Thursday11 AM–9:30 PM
Friday11 AM–10:30 PM
Saturday11 AM–10:30 PM

Address and Contact Information

Address: 2538 Cedarcrest Rd #101, Acworth, GA 30101

Phone: (770) 529-0404

Website: http://www.cielobluecantina.com/

Menu Photos

Order and Reservations

Reservations: spotapps.co

Order: Order online

Photo Gallery

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Reviews

David Enser
First time and loved it! Plenty of traditional and vegetarian options. Chips and salsa served when seated. I enjoyed the mango salad with grilled chicken – served over a bed of fresh spinach with a mango pico sauce. Wifi enabled me to catch up on a few emails. Thank you, Ciel Blue!
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Me
**Disappointing Experience with Multiple Service Issues**

After a long hiatus from writing critical reviews, I feel compelled to share my disappointing experience at this establishment. While the complimentary chips and salsa were enjoyable, the service deteriorated significantly from there.
Our table sat empty for over 30 minutes waiting for our entrées. When the food finally arrived, both orders were incorrect. We had specifically requested supreme upgrades on our combo meals, but neither came as ordered. After sending the items back, they returned with the same errors, and staff insisted the orders were correct despite our clear specifications.

The most puzzling issue involved what we ordered as a chalupa but received as what appeared to be a tostada – a flat, fried tortilla rather than the expected fried shell. When we questioned this, the server maintained it was indeed a chalupa. To verify, I consulted multiple sources (sent a photo to chatgpt and asked it identify the food, to which it replied that is a tostada) and even asked the hostess on our way out, who confirmed it looked like a tostada. This suggests either a menu description issue or kitchen confusion about their own items.

Most concerning was our server’s response to these multiple errors. Rather than acknowledging the mistakes or offering an apology, they continued attempting to upsell desserts and takeout items. This lack of accountability turned a disappointing meal into a frustrating customer service experience.

Oh and I forgot to mention that the drink menu has no prices nor sizes. When asked what the prices and sizes were the waiter stated they are all different. He states the small was 16 ounces and the large was unknown, simply called a Jumbo. After he returned he stated it was 27 oz. We ordered two jumbos which turned out to be significantly different in price once we received our bill. This business would benefit from a little price transparency rather than offering unknown sizes of drinks at unknown prices.
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Angie McMurtagh
Ivonne’s service is amazing and so is the atmosphere! If you are looking for a great place to hang out and eat/drink!
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Kimberly West
The food tastes fantastic. Having a meal in the restaurant is good. The problem is when I order the food via Uber Eats the portions are getting progressively smaller and smaller. The portion size for the price are very unbalanced. I’ve been taken advantage of for the last time and am done ordering from them.
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Katie Mantelli-Atlanta Realtor
One of our favorite spots! Great service. Food, drinks. Family friendly and has sports on TV! Just went there again and the waitress and service was phenomenal. Eve n when I observed one of their staff help a VERY rude customer, she was overly nice and accommodating (I would’ve have punched them honestly!) , but she was composed and kept being helpful. I give this place as many stars available !!
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Sherry Mitchell
My husband and I love this spot for a good bit and a good cocktail. I would highly recommend the Enchiladas Supreme with beans and rice. The prices is reasonable as well.
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Richard Moser
Delicious food, big plates. Friendly and helpful staff from when you enter until you leave. The Carnitas plate is my favorite with tender pork tips that are easy to shred with a fork. Delicious! The Carne Asada is equally good. A lot of choices on the menu that look good!
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Bill DeArmon (Bill)
Went here with wife for a date night. We had been here several years ago and really enjoyed it. This time around not so much.

Food was good. We shared an appetizer of avocado rolls, delicious and very filling, a little greasy but dang good. We also shared an entree of mango habanero chicken, which was also good, very tasty. The mango mixed with habanero on a just properly cooked piece of chicken mashed into a pico de gallo sauce, yummy.

The appetizer was pretty big for 2 medium sized adults, we couldn’t finish it , maybe because it came at the same time as the entree, which was a little small with side of rice.

Service was slooooow. We sat outside, this was about 9pm, no lights. They had lights, they didn’t work. We didn’t want to move inside as the guy providing live music was very good but LOUD unless you sat far away, so we just asked to be moved close to door so we could see food. Of course, this took many minutes and several different waiters we asked because ours kept disappearing and not coming back. Nice guy but MAN maybe waiting on customers isn’t your forte; I’m not gonna say his name, because he was very polite.

Anyway, stars based on:

Poor outside lighting = 1
Slow service = 1
Nice waiter = 3
Food quality = 5
Food quantity = 4
Ambience = 2
Total = 3 (heavy 2 but I’m giving 3)
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Ahmad Belton
What happened? This place used to be my go-to for Mexican food and the last three times I went, my order was messed up. The lack of effort to make the food good is stopping me from going.

I received these enchiladas yesterday and immediately decided not to go back ever again. These are the driest enchiladas I have ever seen. There’s literally no effort. I’ll go to a restaurant that puts in the effort.
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Omar Santana
We gave Cielo another try as La Parilla was packed. We sat down pretty fast but waited like 10 minutes for server to come. Server came right away afterwards spoke to manager. Apparently server wasn’t told we were seated. Manager gave us some free questions dip.

Other than wait time once server came she was very attentive and nice. Food was good. Overall way better experience since last time we came 11 months ago.
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