Nelda Gilbert
This lady right here is VERY unprofessional! I asked to come in to see my grandbabies, 4 of them. She said yes and that is fine. My son n law and children were eating. They had some leftover wings that were purchased SEPARATE from the buffet, He offered TWO wings to me because his children did not want the and said “they were nasty!” and he did not want to throw them away, so I ate the two wings! I had no pizza, no drinks, not even a piece of bread! I ate only the two wings. still had the wing in my hand AND I was feeding some to the one year old. This young lady approached me saying she was going to have to charge me because I ATE and because I SAT DOWN. I apologized, told her I only ate the wings, and I was not aware of the policy. She precedes to tell me the sign is at the front and is posted twice. I said I was did not read the signs because I ASKED HER directly and you told me yes, that is fine. She did not once tell me about the policy when I asked, NOT ONCE! I then told her that if I was aware that if I SAT DOWN I would be charged, mind you the one year old grandchild is sitting in my lap I could have made the decision to leave. Then she tells me about the two signs and asked me did I know how to read because you should have read it twice. Okayyyyyy, now you talking down to me like I’m illiterate and can’t read! Then tells me if you can read you would know! What the hell..she tried showing out in front of bunch of people at a birthday party and my grand kids. Mind you I was only there 5 minutes. Either 2 of them if her basically saying I’m stupid! She also told me she would let it go this time, then came back and said so if you would go the front I will ring you up even after I told her I would leave! Hold on now . She did EVERYTHING to show she was in charge, had power, but at the same time talk to me like I was truly a person that did not understand English or can’t read! And the worst thing is in front of my grandchildren. From what I can assume is when she saw me outside typing this long complaint, she quickly called somebody on the phone trying to her best me to the punch.
Your biggest mistake young lady is once I asked if I could come in to see my grandbabies, your response should have been…I’m sorry but our policy is…and I will have to charge you. Not if you can read the signs you would know! Young lady, especially for people who can’t read or did not read your sign! Communication is best verbally!
Your second mistakes confronting me in front of at lest 20+ party attendees and my grand children. That was very unprofessional! Very!
… moreLiME LiTE
I have always loved CiCi’s Pizza since I was a little kid, but I moved around a lot, and the company isn’t everywhere. 🙁 Gladly though, there are 2 locations in B/CS which seem to thrive. :))))) I was so happy to see them when I moved here.
The food is actually not bad at all and the prices are great. I loved the little game room (you can never grow out of it) and I won 4 prizes (3 stuffed animals and a bouncy ball) & some candy at the claw machines inside. The claw machines are actually playable and not deeply rigged like other places. I love it here, I will be back.
… moreJazmine Fuller
This location i think is better than the one on Texa. Its always got options on pizza and not 3 of the same type there salad bar is always crisp and clean. The store is clean and the service is great
… moreCheryl Boyette
You will be charged full price, even if you can’t eat their food. I sat on a bench by the front door while my husband ate with our grandchild. Very poor policy. A manager should be able to make exceptions in cases like ours. We would have been happy to choose a table by the register so they could be sure I wasn’t cheating
… moreEstela Parham
I took my baby sister there to enjoy pizza with me. She was having problems with her health and I wanted to treat her. She enjoyed it.
… moreDonna
I asked for a senior discount and got refused because I didn’t have a AARP card never a problem anywhere else.i asked them to make a philly cheese steak pizza and she told me they don’t make them,it’s on the menu!
… moreCIM
Can’t beat the deals. Currently, Cicis has an all you can eat for 5.99(drink not included.) Still, you get the bang for your buck, this particular Cicis replenishes the salad bar, pizza, pasta and dessert lines pretty quickly l. Thank you!
… moreAutumn Alissa
The buffet was ALWAYS EMPTY , never even had basic pepperoni. I asked to make a pasta and the girl told me it’s only for takeout, (a lie different locations have done it for years) and I had to order the pepperoni pizzas and they barely put pepperoni on the darn pizza, I was very disappointed, and the lady on duty didn’t give a dammmm to satisfy anyone. The pictures are 20 minutes apart. The buffet was empty the entire time
… moreMike Jones
Fun place to eat. Very clean. Friendly service.
Service: …
… moremarshimonar riley
I went here after class for lunch one day and the atmosphere was quite very clean. The service was mediocre and the food was very old and they weren’t putting fresh food out for a while, which was very upsetting but hey, you get what you get. I sure hope wish that these food industries will get it together.
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