Church’s Texas Chicken

  3.0 – 157 reviews   • Chicken restaurant

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CHURCH’S TEXAS CHICKEN® at I-30 Frontage Road in Greenville, TX serves BOLD TEXAS FLAVOR® every day. Enjoy made-from-scratch HONEY-BUTTER BISCUITS™, crispy fried chicken, tenders, and family meals made for sharing. Order ahead, get delivery, or visit your local Church’s®. Real flavor, real rewards—WELCOME TO THE GREAT STATE OF FLAVOR®.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Church's Texas Chicken 75402

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churchs.com

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Church’s Chicken, Greenville. 64 likes · 147 were here. Serving fresh, hot fried chicken since 1952! (Hours may vary.)

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Reviews

Jd Hayden
I had a horrible experience tonight. Waited 25 minutes in drive thru to get these which I thought was boneless wings but look more like nuggets. Plus the sandwich was well unimpressive. There were 4 cars ahead of and one behind us that received all of their food before us. The server who brought out our sacks didn’t even say thanks for waiting just here you go.
The nuggets I thought was boneless wings container had hot sauce liquid all over the container. It spilled everywhere.
The sandwich well I don’t know what to say but I’m never ordering it again.
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Cody White
As soon as I walked in I felt like I was an inconvenience to the staff. Since the specials were on the out side amd this my first trip here I wanted to see what was on the menu. Seemed to be a problem with the staff. I went ahead and ordered a chicken combo meal and didn’t want the drink. Instead I asked if I could sub the drink for another side. They told me I could only get an additional biscuit, Ok whatever. Then pulled off
Checked the bag on the way home. They didn’t even put the additional biscuit in the box. I pulled back through and the girl contradicted me. Said she put the extra biscuit in the box. Um no she did not. Not expecting free food, but to have gone down the highway and to have turned back figured they would have at least offered, but no. BTW the biscuits are the only thing that was good in that meal. Chicken was dry and bland. If they tried to recreate the old churches chicken. They missed by a mile. Will no be goig back there.
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Nick Briggs
As soon as you enter the building you’re at the front counter which makes it awkward when wanting to review menu to know what you want. The menu displays are also very small. All specials are displayed outside the building which means when you are trying to see what they are you are looking behind you to figure it out. The food I found to be very bland. It did have a very good crisp to it and was hot when arrived but it badly lacked flavor. For $12 a meal I expected much more.
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Jonathan Lovitt
They have great chicken, but don’t trust them to provide what you order. I understand making a mistake every once in a while but 4/5 times I’ve ordered from here items have been missing.

I ordered online. The food was available 20 minutes after the scheduled time. Then when I got home and was feeding my family I realized half the chicken I ordered wasn’t in the bag. I called to get a refund and was told that I need to pack my order up and bring it back to the store the same day to get a refund. I’m not taking food out of my family’s mouths driving 30 minutes to get a refund or pick up the food that was missing then driving 30 minutes back. I’m just done with this location. I won’t be back and am disputing the charges because they didn’t provide the service they committed.

Edit: moments after I posted the review I got a call letting me know they can do a refund on a online order that they have a different policy for that. I don’t know if the review spurred the action, but I’ll appreciate the refund if it gets processed.
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Tim Gunn
Sad situation management sat on the booth looked up 4 or 5 times then finally decided to wait on me. I asked for white meat and was told she had been out for quite a while because they were so busy at lunch time.As a customer I do not care how busy you were at lunch just say we are out at this time.I finally ordered. And payed an extra $3.50 for reg order of mashed potatoes. Instead of charging me $6.00 for the box she charged $5.99 plus $3.50 .she informed me that it was my falt for ordering incorrectly. It is her job to keep the customers informed I will not be back.This was on Sunday 4p.m.No one in drive thru, and I was the only one dinning in. CUSTOMER SERVICE
NEEDS TO IMPROVE.
AL PEREZ
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Taylor Duran
False advertisement on pricing for meal deals. Nearly 20 minute wait for 2 meals. Chicken was meh at best. Side of fries included ~10fries. Everything was pretty much flavorless.
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Dave
Church’s Chicken in Greenville delivers fast, courteous service that makes the whole experience even better. The staff is friendly, efficient, and clearly cares about taking care of their customers. The food was fresh and absolutely fire—crispy, hot, and full of flavor. Hands down, this is some of the best chicken around and a go-to spot every time.
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Lacey Horton
Ok, we’ve never had bad food, it’s always been decent. But the service is horrible , you stand there for 20 mini before you’re even acknowledged then they rush you while taking your order. No personality, no greeting. Don’t even know who the manager is, much less see more than one employee. Most of the time the lobby is dirty with no where to sit. They fill your drink for you which is ok but it’s a miracle If you can get them to give you a refill. I have been a restaurant GM and this is in no way you run a business. When customers come in , yes they pay for their food but in reality they are paying for their experience and so far you can get a batter experience at Chuck E. Cheese. Do better!
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Deniece Bitner
Christmas Eve disaster. Placed our order @ 7:00. 3piece mixed combo, and 3 strip chicken combo with fries. We needed to pull forward to wait. We waited and waited and waited. 40 mins still no order. My husband tried to ask one of the employees outside about the order and was ignored like she didn’t hear him. Two more orders come out to other cars. A 16 piece, not our order. We waited 15 more minutes to see another girl to ask. She said we could get a refund with our receipt. Told her the drive Thur girl kept it so she could keep up with the orders, but we had our drinks. Finally an hour total one girl came out handed my husband a bag. We asked what was in it and she rattled off the order and rudely handed it him.
Chicken was good, some of the employees should be let go. Asked three different times to try and get someone to see about our order. Very unexceptionable
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Military Plumbing
I was really looking forward to a great meal, but this experience was disappointing from start to finish. I specifically asked for ranch and waited patiently, expecting fresh food. Instead, I received cold fries, no okra at all, and the chicken was clearly double-fried (dry and overcooked).
​When I politely asked the employee for the ranch I had ordered, I was met with a major attitude. It’s frustrating to pay for a meal only to have items missing and be treated like a bother for asking for them. I wanted this to be a better experience, but based on the service and the food quality, I won’t be back
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