Annie Nguyen
We stumbled upon Chow Down Alley on Old St. Augustine Rd and were so pleasantly surprised. We went during peak lunch time on a Monday and were impressed with how busy they were with both take-in and take-out orders, yet the ordering process was still quick and effortless with very friendly staff. We got our food within about 10–15 minutes, and it came out super fresh and hot. Everything was made to order, which we really appreciated. We ordered the limited edition French onion sandwich and the tuna melt, and both were delicious. There’s a good amount of seating inside as well as outdoor seating, which is a nice bonus. Such a great find, and we’ll definitely be adding this spot to our list of favorite food places.
… moreT. Thompson
Today I had the worst customer service for everyday food. I ordered a grilled chicken salad requesting to substitute cheese for extra banana peppers. When I got my salad, there were no onions. So I called to advise that the onions were missing. Now, I did have someone else pick up my order but I was present on the phone. The owner said that the order was confusing (not sure how as it was simple …. a grilled chicken salad and instead of cheese extra banana peppers). The owner said that they do not do substitutions and said she confirmed with the person picking up my order that I requested cheese and onion. The owner advised that the person picking up my order confirmed correct, no cheese. So when I called about the onion, the owner told me that the do not charge for extra onion. I advised her that according to the website she does. And in addition, the extra banana peppers was the same price for the cheese. She said the website is inaccurate, they do not charge for onions (so take note everyone, ask for all the onion because although the website says they charge $0.99 for extra onion, the owner said they do not). Instead of offering to reimburse me the additional $1.08 or offer some other resolution, she said I could come get the onion. When I asked why she could not reimburse for the extra banana peppers because the cost was the same as the cheese and my salad did not come as stated on the website, she said she could not change policy. So essentially what the owner said was she was not going to change her policy to put the customer first. The food is convenient which is why I have ordered it in the past. The salad was lettuce, tomato, 1 egg, banana peppers, and grilled chicken. The onion – while would have been nice was not so much the issue. It’s the principle. Your website states one thing and you dish out another. My box even does not state no onion. The 3 stars is generous.
… moreMrI TorresLi
Great food. I especially love their brownies. I prefer the breakfast but the lunch is great also.
… moreErika Belland
This is a great mom and pop location with great food. They are so nice and prices are good! Love going there for lunch!
… moreNorth Florida Tasting Room
Sandwiches, soups, burgers, salads and ridiculously good ranch dressing.. love love love this place. We ordered chicken salad and egg salad over greens, a regular garden salad and salad soup for lunch. The family and staff are so friendly and the food was ready super fast. Love the kale and lentil is my absolute favorite.. made with so much love and flavor. Best limeades in town too! Simple good food at fair prices. My kind of place!
… moreBenson Ewing
First time coming here, the food was excellent and very reasonably priced! The service was exceptional, I recieved my food in 5-7 minutes. I would definitely recommend you try this place!
… moreSadie Brantley
First time trying this restaurant. First impressions: Staff was very friendly and the restaurant is clean. I love the style- local cafe. I ordered the chicken tender wrap- it came out looking beautiful and homemade. It was absolutely delicious. The chicken is very white and tender. Fries are crispy and very tasty. So glad I came here!!
… moreScott Lucey (23 Indian DarkHorse)
After a hospital visit went seeking a mom & pop place to chow down. Found this place by the name of the establishment . With a little curiosity went there & ordered a Club samwish on rye.
Service was fast, staff was very nice, dinning area was clean. The samwish was stacked high with fixens.
I’ll be back for another round !!!
… more1 BAS
Great food. Fast service. Decent selection to choose from. Highly recommended if you’re in the area!!
… moreJohn Simms
Good food and friendly atmosphere
My family and I were in Florida and stopped in for breakfast. The folks taking our order were very polite and friendly. This is a small place that seems to get regulars which is a good sign. I had the breakfast wrap and it was delicious. My son had the Hungry man and it was gone in no time. Affordable eats and good food it you are in the area.
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