Address and Contact Information
Address: 5607 Creedmoor Rd, Raleigh, NC 27612
Phone: (919) 781-6268
Website: http://www.chopstixgourmetnc.com/
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Order and Reservations
Reservations: raleighchopstixtogo.com
Order: Order online
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Reviews
Unfortunately, I would not return due to poor service and pricing that does not align with the quality of the food. The chicken wings were extremely large, and after taking only a few bites from one wing, I was advised that I should order smaller ones next time, which felt inappropriate and unnecessary.
The owner initially approached my table in a friendly manner to check on my experience; however, once I expressed that I did not enjoy the wings, his demeanor changed noticeably.
Additionally, I was charged a $1.25 fee when I called to cancel my order and informed them that I would be dining in instead, which was disappointing.
Overall, while there were a few positives, the service and value fell short of expectations, and I would not recommend this establishment.
The Mei Fun was flavorful.
The Wonder Chicken was fantastic.
Eggroll, Sweet&Sour Chicken, and Crab Rangoons were filled and CRISPY.
And possibly the best steamed dumplings I’ve ever had from takeout.
Try this place if you haven’t already. Far more positive reviews than the sporadic negative ones with odd circumstances listed.
This was the second time I had ordered this item and noticed freshness issues, though this time I felt compelled to call the restaurant and return the meal.
When I called, I encountered a poor customer service experience. The staff member who helped me was defensive, offering every excuse imaginable to explain why the broccoli was in that condition. I arrived at the restaurant with the meal to show the quality and to get it replaced. The restaurant staff worked to resolve the issue by making a new, fresh order. Upon bringing me the replacement meal which was significantly better quality and contained fresh broccoli, only confirmed the problem with the initial dish. While handing me the new meal, the employee again attempted to question my judgment, implying I did not know the difference between fresh and old food. I tried to again explain that the food was bad quality, but the staff member ignored the complaint and gave me the spoiled dish back to take home and eat it saying the dish was still good to eat. However, I took a pic and I threw the meal away when I got back home. While I appreciate that the food was eventually replaced, the experience was significantly marred by the dismissive and attitude of this staff member. The restaurant needs to address both the quality control of its delivered ingredients and the way its team members interact with customers raising concerns.
Getting service took quite a while. Long enough to receive that look from my husband of “You want to leave, I’m getting impatient.”
This establishment is a well established member of the dining scene in Raleigh. So much so that it could use a refresh of the interior. It is pretty dark, old school Chinese restaurant red walls, seats, mirrors, etc etc.
We wanted somewhere with steamed tofu and veggies and sushi! Pictured is the steamed tofu + Dynamir roll and the Funky Monkey roll which has banana in it so that was a unique touch.