Samantha Fernandez
This has been the third location I’ve been to in a week. I couldn’t get enough but, after this burrito I have had enough. Where to begin. First, there’s plenty of parking as the location is in a small shopping center. It’s easy to find and wasn’t busy for 545pm on a Saturday night. There was three customers total inside and a server and a cashier greet you when you walk in. We were just there to pick up our orders, which we were unfortunately 15 minutes late picking up due to traffic. Our food seemed like it had been sitting out for far longer than those 15 minutes. This was a very disappointing experience for all three of us. To start, my sofritas burrito looked soggy and was dripping juice down when I unwrapped it. I had to use three napkins to catch it all before it got on me. It was completely cold from the inside of the burrito to the outside of the foil. The brown rice was hard as if it was not cooked long enough, almost to the point of an uncooked crunch. It’s fun to try and get the first bite on the sour cream side of the burrito, but this time there was no sour cream on the first bite or the last bite which was sad because it always adds a nice flavor to the burrito. As for the steak burrito bowls, they were better, but still not satisfying. As mentioned in other reviews, the portions to not even fill up the bowl like it should. If the contents of the bowls made at this location were to be poured into a tortilla, it would be a very small burrito. A tortilla was ordered on the side and it was hard and difficult to pull apart as if it was old. The sour cream tasted funny and there was just absolutely no warmth to any of our orders. After a day at the beach, we had all looked forward to a delicious meal from Chipotle as we’ve experienced at other locations in the past. We were all sadly disappointed. The funny thing is we spun the wheel to pick between three places to eat. Out of 2 rounds, 6 spins, and best out of 3, we ended up choosing Chipotle on our own because it wouldn’t get chosen on the wheel. We should have gone with the choices chosen on the wheel.
… moreIdlSam
It was a standard chipotle experience. The food was good guacamole was fresh. We tried queso Blanco, which was hot and tasty. There was a lot of outdoor seating. A lot of parking nearby. Overall, it was a spacious and there is also a Tesla charging nearby and then that’s it.
… moreNancy Hayssen
The food is fresh, fast and delicious! I love the cleanliness and good cheer of the staff. My favorite is the vegetarian burritos. Great place for fast Mexican food in Sonoma County! (This Chipotle is inside the big Target complex off the East Washington freeway. There’s other stores nearby like Sprouts and HomeGoods and a random Tesla station!)
… moreKendrick Bacon
Went in two hours before closing and the manager stated they were out of steak and we would have to wait 15 minutes before the cook came back from break. We tried to wait and ordered chips, but as they started to prepare them, realized they were out of those as well. The rest of the food on the line looked far past the refreshment date. As a previous employee, I was incredibly disappointed with the lack of service and quality.
… moreNO NAME
The food here is good at this location but lately they’re often for getting stuff from orders. Chocolate milk was left out before in guacamole
… moreAmadeo Donofrio
Chips were stale, bland, and they had a weird unsatisfying crunch that were not characteristic of a tortilla chip. Otherwise, the food was fine, if not a bit salty.
… morehi
Today I asked Shannon (name it says on the receipt she has reddish hair in a ponytail.)
for a law enforcement discount, she took a look at my maritime law-enforcement ID and said “this isn’t for you this is for cops only” ? And gave me a dirty look.
Please, learn what law enforcement means and do better.
… moreSharie Camren
This really is the best of the best, oddly enough, as they use good oils and I can actually eat here where I normally cannot eat at restaurants. The food is always really really good. And even for me with all my hypersensitivities it is very safe and very nourishing I highly recommend it
… morePretzel Stick
To see a worker literally pinch a small amount of meat to put in your bowl, pause for a moment, and then grab an even smaller pinch of meat is an experience I don’t wish upon anyone.
Also bad service in general, and who thought that the table layout was a good idea? Only a corporation that doesn’t consider its customers human would come up with such a design.
… morePraneeth Y
I don’t recommend it for Vegan/ vegetarians people out there. Terrible service! When I ordered a Sofritas bowl for pickup, they served me meat in with my burrito bowl
… more