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Chipotle San Rafael Montecito Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in San Rafael, CA
Nearby Stores · Chipotle Mexican Grill. 5800 Northgate Dr, San Rafael, CA, 94903. Open NowUntil 10:00 PM · Chipotle Mexican Grill. 128 Vintage Way, Novato, CA, …
Chipotle Mexican Grill in San Rafael, CA
5800 Northgate Dr San Rafael, CA 94903. Near Las Gallinas & Northgate Dr. place icon. Get Directions · (415) 507-0493 · Order Online · Order Catering.
Chipotle Mexican Grill Locations in San Rafael
Chipotle San Rafael Montecito Plaza. Open – Closes at 11:00 PM. 345 3rd St · Chipotle San Rafael. Open – Closes at 10:00 PM. 5800 Northgate Dr.
Last Updates
Reviews
David James
This location is across from a high school and gets sledgehammered, every single day, during lunch, but the management and team here are able to consistently handle it like pros. This location has been plagued not just from.the constant homeless person situation in san rafael but also random.freeloaders constantly stealing drinks from the dispenser or even bringing their own cup. I think management has been too kind & generous in the past but have done a great job at cracking down on reducing thefts and loitering.
I believe chipotle staff are super friendly to this public especially considering the people here in the city of San rafael. Its seems as though some people are expecting to be treated like kings and queens in exchange for their bad energy. It makes no sense. People need to take close look into the mirror. The world doesnt revolve around only you.
The manager at this location is hands down the best manager I ever saw, honestly, who speaks multiple languages, is a great example and true leader, and even saw her doing sign language to a deaf person. Total boss move! This level of care is rare.
The food here is always on point and super consistent. I’ve been coming here for years, the whole crew is actually very friendly, and the new guy at the counter has a great smile. I’d lik3 to say a big thank you to the management and entire team for keeping this place one of the best of the best!!!
… moreI believe chipotle staff are super friendly to this public especially considering the people here in the city of San rafael. Its seems as though some people are expecting to be treated like kings and queens in exchange for their bad energy. It makes no sense. People need to take close look into the mirror. The world doesnt revolve around only you.
The manager at this location is hands down the best manager I ever saw, honestly, who speaks multiple languages, is a great example and true leader, and even saw her doing sign language to a deaf person. Total boss move! This level of care is rare.
The food here is always on point and super consistent. I’ve been coming here for years, the whole crew is actually very friendly, and the new guy at the counter has a great smile. I’d lik3 to say a big thank you to the management and entire team for keeping this place one of the best of the best!!!
Varun Vaviya
I had the best bowl ever. Our server was Claudia. She was clam, polite and patient.
I never usually give reviews but this meal made me give one!!
… moreI never usually give reviews but this meal made me give one!!
Per
I want to shout out this whole store and especially Jamesha. They were able to help me fill out a catering order on lower than usual build up time needed. They saved the day for me and people I was feeding. Not only that but they had it ready to go earlier than they said and everything was high quality in regards to the food. Best chipotle around!
… moreRobert So
Food is great. Customer service average, 3 out of 10. Place is noisy with people and music. It’s an ok place to go
… moreChristy M
Horrible experience and extremely rude service at this location. I rarely write any feedback but couldn’t think of a better way to share my experience today. Both my kids love chipotle and have had great experience at other locations. My 8yr old son and I went to chipotle San Rafael on third Street today and my son was looking forward to ordering his own build your own taco. When it’s our turn, this service person (Ji….a) asked what do you want? I told her 2 burrito bowls and 1 build your own taco. She threw the bowls onto the counter and yelled at us rice, beans, meat?? Without trying to take the order one by one or clarifying which goes into each bowl/plate. My son was trying to order and she was not listening and kept yelling any meat? Seriously which item you are referring to? Then the portion of the steak she put in my son’s order was barely an ounce vs the 2oz standard. I asked her to add extra portion and she yelled again…you have to pay extra. I said I understand. The extra portion barely fit half of the small clear plastic container. My Sunday chipotle routine with my kids turned into a nightmare…my son left in complete shock and disappointments. The customer behind us told me afterwards that she observed the whole thing and was shocked as well. Also, this was not first time I had issue with her..it’s the first time my kid was waiting in line and trying to order for himself.
… moreGurpreet Singh Badrain
We visited mill valley & looked for chipotle but to our shock place was in total chaos. All the girls behind the counter were exhausted & rude. No courtesy, no politeness. The place was dirty .. as you can see in pictures. Never seen such a chipotle joint . Pathetic condition.
… moreJohn Monaco
It feels weird, giving a Chipotle five stars but here we are. The order accuracy, the timing, the cleanliness inside. I’ve only been here once, but that one time impressed me enough to reconsider, coming back, even after how bad things got during COVID.
… moreEfrain Vazquez
Can’t Complain about food ,,GooD Portions and Cleanliness..
But,The Girl at this Location Montecito Plaza..Was So Rude ,,loong Face and Attitude..Like She didn’t wanna be there .. Girl you should stayed home.DonT come to Work .
People don’t Need To See How Unhappy are you..
… moreBut,The Girl at this Location Montecito Plaza..Was So Rude ,,loong Face and Attitude..Like She didn’t wanna be there .. Girl you should stayed home.DonT come to Work .
People don’t Need To See How Unhappy are you..
MOGULKHAN SAINER
It’s funny little story!
Every time I grab some chipotle, I usually get small chips ( kids chips) with bowl. Cuz I don’t finish bigger bag of chips and throw it away. But at this location,
-the chashier said: that I can’t get kids chips!
-I asked : “If i cannot get kids chip because the kids chips for free for kids?!”.
-She said: “no it has a price”. Then
-I said: ” what was the problem to that I get small chips since I don’t finish the bigger bag of chips?!”
-She said: it’s small bag of chips for kids. Then
-I asked: “how much is the bigger bag of chips?”
-She said: $2.75
-I asked: “Then charge me $2.75 and give the small chips. Cuz I don’t want to throw it away bigger bag of the left over chips”
-She said: “No I can’t”. Lol
… moreEvery time I grab some chipotle, I usually get small chips ( kids chips) with bowl. Cuz I don’t finish bigger bag of chips and throw it away. But at this location,
-the chashier said: that I can’t get kids chips!
-I asked : “If i cannot get kids chip because the kids chips for free for kids?!”.
-She said: “no it has a price”. Then
-I said: ” what was the problem to that I get small chips since I don’t finish the bigger bag of chips?!”
-She said: it’s small bag of chips for kids. Then
-I asked: “how much is the bigger bag of chips?”
-She said: $2.75
-I asked: “Then charge me $2.75 and give the small chips. Cuz I don’t want to throw it away bigger bag of the left over chips”
-She said: “No I can’t”. Lol
Oliver Chase
I came to this Chipotle with three friends for lunch. Two of them ordered food, and although my other friend and I didn’t order anything, we were sitting with them while they ate. I politely asked the manager for a water cup, and she flat-out refused.
After doing some quick research, I found that in Marin County, restaurants are legally required to provide drinking water upon request (per Marin Municipal Water District Code 13.02.021). I calmly brought this up to her and asked again—and she still refused, this time with a noticeable attitude. She even told me she could call the police on me for loitering. All I wanted was a basic cup of tap water while I sat with my friends.
On top of that, the manager was behaving in an extremely unprofessional way toward her staff—constantly putting her arms around employees and touching them in ways that honestly looked very uncomfortable and inappropriate. It was concerning to watch.
I don’t usually leave reviews, but this experience crossed a line. Between the refusal to follow local law and the uncomfortable dynamic I witnessed with staff, I won’t be returning to this location. Management seriously needs to be addressed.
… moreAfter doing some quick research, I found that in Marin County, restaurants are legally required to provide drinking water upon request (per Marin Municipal Water District Code 13.02.021). I calmly brought this up to her and asked again—and she still refused, this time with a noticeable attitude. She even told me she could call the police on me for loitering. All I wanted was a basic cup of tap water while I sat with my friends.
On top of that, the manager was behaving in an extremely unprofessional way toward her staff—constantly putting her arms around employees and touching them in ways that honestly looked very uncomfortable and inappropriate. It was concerning to watch.
I don’t usually leave reviews, but this experience crossed a line. Between the refusal to follow local law and the uncomfortable dynamic I witnessed with staff, I won’t be returning to this location. Management seriously needs to be addressed.