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Chipotle Palo Alto is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
Address and Contact Information
Address: 2675 El Camino Real, Palo Alto, CA 94306
Phone: (650) 462-9154
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Palo Alto, CA
180 El Camino Real Palo Alto, CA 94304. Near El Camino Real & Quarry Rd. place icon. Get Directions · (650) 618-6994 · Order Online · Order Catering.
Chipotle Mexican Grill Locations in Palo Alto | Burritos, Fast Casual …
Chipotle CA StoresChipotle UK StoresChipotle FR StoresChipotle DE Stores. 2 Chipotle Locations in Palo Alto. Chipotle Stanford Center. Open – Closes at 10:00 …
Chipotle Mexican Grill in Palo Alto, CA – Delivery
180 El Camino Real Palo Alto, CA 94304. place icon. Get Directions · (650) 618-6994 · Order Online. Store Hours. We’re Open NowCloses at 10:00 PM.
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Reviews
A. P
I was very disappointed with my recent visit. A bay leaf was accidentally thrown into my bowl by the first employee and then picked out by the next. On top of that, I also found a piece of avocado peel in my food. The preparation felt very rushed, with three different employees taking turns making my bowl and tossing the ingredients in carelessly. I understand it was lunchtime, but even during busy hours, quality and attention to detail should not be overlooked.
… morePaul
I come to the chipotle a decent bit whenever I don’t have food at home. The staff members are always kind however, the manager always overlooks their work and told them to give me less food, which is why I’m pretty disappointed. As a personal chipotle stockholder I think that they should give more food to make their customers happier.
… moreAndy Liu
Tonight I had an extremely humiliating and upsetting pickup experience at this Chipotle.
I placed a Chipotle app order for pickup under the name Andy L. When I arrived, there were no employees at the pickup area, so I went to take the bag labeled with my name. A cashier abruptly stopped serving another customer, ran over, and yanked the bag out of my hand. That sudden physical action startled me and felt aggressive.
I immediately said I was picking up the order for Andy L, and I tried to verify the order contents verbally. She still refused to hand it over and called over another employee. I explained that I did not have my personal phone with me, so I could not open the Chipotle app—I only had a business phone at the time. I provided additional item details(chicken, extra fajita veggies, extra lettuce), but they continued treating me like I was attempting to steal.
Eventually I spent several minutes digging through email on my business phone and pulled up the email confirmation. Instead of apologizing for how this was handled, they laughed and made a comment about me “not having confirmation,” then told me, “Just grab your bag and go.” From beginning to end, I was treated like an unwelcome person—not a paying customer. When I asked for an apology for the aggressive and disrespectful behavior, I was told they needed an apology from me.
I understand stores need to prevent pickup theft. That does not justify physically grabbing items from customers, escalating the situation, mocking a customer, or refusing basic courtesy once the order is verified. This was embarrassing, stressful, and completely avoidable.
… moreI placed a Chipotle app order for pickup under the name Andy L. When I arrived, there were no employees at the pickup area, so I went to take the bag labeled with my name. A cashier abruptly stopped serving another customer, ran over, and yanked the bag out of my hand. That sudden physical action startled me and felt aggressive.
I immediately said I was picking up the order for Andy L, and I tried to verify the order contents verbally. She still refused to hand it over and called over another employee. I explained that I did not have my personal phone with me, so I could not open the Chipotle app—I only had a business phone at the time. I provided additional item details(chicken, extra fajita veggies, extra lettuce), but they continued treating me like I was attempting to steal.
Eventually I spent several minutes digging through email on my business phone and pulled up the email confirmation. Instead of apologizing for how this was handled, they laughed and made a comment about me “not having confirmation,” then told me, “Just grab your bag and go.” From beginning to end, I was treated like an unwelcome person—not a paying customer. When I asked for an apology for the aggressive and disrespectful behavior, I was told they needed an apology from me.
I understand stores need to prevent pickup theft. That does not justify physically grabbing items from customers, escalating the situation, mocking a customer, or refusing basic courtesy once the order is verified. This was embarrassing, stressful, and completely avoidable.
JasperDances
There are a lot of complaints in the reviews which is unfortunate. I just came to warn that the amount of food they provided was very, very noticeably low in comparison with literally every other Chipotle I’ve ever tried Staff on this shift had okay attitude, but I do think this factor brings it down to “not worth it” because you’re mainly paying for the food in the end not the atmosphere or staff demeanor. But they did literally just sweep underneath our feet as we were eating at a table which was a little awkward, haha
The meat also tastes a little funny. Maybe not spoiled, but definitely not fresh or well stored.
… moreThe meat also tastes a little funny. Maybe not spoiled, but definitely not fresh or well stored.
Wensheng Mao
I am here multiple times a month and recently I found the steak quality is significantly down. So dry and it feels that it has been stored for a very long time. I could not chew most of it and end up throwing away.
Please pay attention to the meat quality consistency if you are the store manager and see this review.
… morePlease pay attention to the meat quality consistency if you are the store manager and see this review.
Steven Roland
What happened with chipotle?? They seriously reduced the portions and have raised the price for everything across the board/menu! I wouldn’t mind the price hike if the food was decent! But honestly….I would not give this food to a stray dog! Well maybe I would just to satisfy the poor dog’s hunger!! The food sits out on display for a long while and becomes dry and unappealing. When you ask someone to replenish the food they look at you as if you had a third eye or something. I noticed that they had heavy takeaway traffic. I don’t understand how Chipotle has fallen way below standards. They use to be really good….not any longer. That ship has come and gone!!
… moreAlex Korte
This was my “double” chicken portion, dude gave me like two half scoops and was shaking the second scoop to get a couple pieces off that were touching the spoon (I would understand if it was a mountain of chicken but this was so light). Man was even rationing the rice… like we’re not at war . For a $16 meal this is pretty ridiculous.
… moreAhmed Khalifa احمد خليفة
The entire experience here was terrible. Hardly spoke english, didnt look up and make any sort of eye contact, yelled in Spanish as if I was bothering them by telling them i didnt want certain salsas added to my order. The seemed like a factory assembly line.
… moreMatt Strong
Some time ago, I had really bad service at this Chipotle. The cashier was quite disrespectful when I asked a question about getting a bag (she told me to “just wait”). I was disappointed, but kept going to give it another chance. Besides poor and lower quality portions, this Chipotle has degraded over the past two years.
My most recent visit consisted of a lady server not saying a single word, and when I asked for lettuce, she just packed the burrito because there wasn’t much lettuce left (but I thought there was some on the way). I’m not sure what has happened, but the culture there has really gone down. I hope the employees there are doing ok.
… moreMy most recent visit consisted of a lady server not saying a single word, and when I asked for lettuce, she just packed the burrito because there wasn’t much lettuce left (but I thought there was some on the way). I’m not sure what has happened, but the culture there has really gone down. I hope the employees there are doing ok.
Jason Rodriguez
This place is so stingy with food. Never order online. They also charged me different prices the different days I got the same order.
… more