


Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
Address and Contact Information
Address: 3251 20th Ave Space OP183, San Francisco, CA 94132
Phone: (415) 418-3048
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
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Chipotle Mexican Grill in San Francisco, CA
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Last Updates
Reviews
I went to this Chipotle around 9:20–9:30 PM on December 11, and I stood at the counter for a good five minutes. I said “hello” multiple times. Not a single employee even bothered to look up. No greeting, no acknowledgment, nothing. They all just ignored me like I wasn’t even there.
If you don’t want customers, just say that.
This was honestly one of the worst customer service experiences I’ve had at a Chipotle.
First, they added meat to my online veggie sofritas bowl order.
Second, when I went back to have the correct bowl made (this chipotle is 15 min away from my place), they didn’t even apologize.
Third, when I requested a refund and a free bowl (given that I’m a vegetarian who’s never eaten meat and eating the meat in this bowl made me really upset), I was told that I’ll get either a refund or another bowl.
Fourth, I was told that I won’t be charged for the properly made bowl, as if chipotle is doing me a favor by taking back the incorrect bowl and making the correct one.
This whole fiasco wasted an hour’s worth of my time, never going to order from this location again. Chipotle really needs to up its customer service and speak empathetically with customers.
Here at 6:30pm dinner time and they are out of corn, fajitas, and beef. Half assed the guac and no warm tortilla. Nobody cleaning up, this table was left like this during our whole dining time, sure that’s from terrible other customers but overall place just feel dirty. Really recommend any other place to eat.