Donata DuPree
Used a delivery service to pick up my order. I should have just gone in myself because what I received for $43.55 (before tax, tip, and service fee) was ridiculous. We ordered two bowls, chips, and salsa. One bowl was barely half full, and the other had black briquettes, which I assume were carne asada. At least, in person, I could have monitored what and how much, was added to the bowls. So disappointed in this location since Chipotle is one of my favorite fast food places.
… moreJeff wilson
The quality of this locations, customer service and food has gone extremely downhill. I waited in line for 20 minutes to place an order and the employee who served me had profanity tattooed across his arm in large print. There were a lot of young adults under the age of 18,
At the time I was there and it’s very disappointing to see an employee to be allowed to work with that visible.
… moreAdon Wise
Extremely disappointed. The food was packed horribly—everything was slopped together like prison food. There was barely any meat, and it honestly wasn’t even worth eating. I ended up throwing it in the trash. I also specifically called to request my toppings on the side, and they completely ignored the request. This was a total waste of money. I will never order from this location again.
… moreBlaire Wyatt
Excellent service! Love the drive thru feature as well. Great outdoor dining space – very clean!
… moreD T
Hit or miss depending on who’s here. Andy is the man. He needs a raise. Otherwise Staff overall are clearly not the happiest, but whatever this ain’t Arby’s! $15 for a burrito is a bit steep considering the choices in surrounding area
… moreJoanna Salazar
Seriously this is BS!
I waited so long in line for for this!
My kids are Very disappointed.
My order said it would be ready at 5:40 and waited over 30 minutes! Both be of my kids burrito bowl were half empty! Very this disappointed of this Chipotle!
… moreGabriel Alaniz
Usually good quality. Had an online order for a simple chicken burrito. Food was late after my scheduled 9:10 pick up time. Server let me know no sour cream available at that hour chicken was dry and crunchy and rice was stale. Very upset with my experience .
Please do better Tehchapi Chipotle.
… moreCristopher Payne
The food was great. Service was slow due to the fact being short handed. It’s 5:15pm which is dinner time and what I see are only 5 people working. They don’t have refreshing drinks. Just soda machine due to being short handed and nobody to fill them. Already been seeing people waiting in line and see slow service they been leaving the line and walking out.
… moreAlex Goldsberry
Do not use the Chipotlane. Scheduled pickup at 12:10 and showed up on time. Still in the chipotlane at 12:32 with 2 people waiting in front of me. App says my order is ready so I’m expecting some very cold food.
… morecmjones005 (cmjones005)
Had an issue with my meal..tried calling instead of driving back. Phone service is fully automated. Does not allow connection to staff. So no help there. Drove in and was told to wait for a manager to come back either that day or the following. So a long drive wasted to be told they can’t do anything. Maybe have phone service so those of us that live far away dont have to waste gas to drive out to the store just to be told to come back another day or time.
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