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Chipotle Chino Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Friday | 10:30 AM–11 PM |
| Saturday | 10:30 AM–11 PM |
| Sunday | 10:30 AM–11 PM |
| Monday | 10:30 AM–11 PM |
| Tuesday | 10:30 AM–11 PM |
| Wednesday | 10:30 AM–11 PM |
| Thursday | 10:30 AM–11 PM |
Address and Contact Information
Address: 13920 City Center Dr, Chino Hills, CA 91709
Phone: (909) 548-3721
Order and Reservations
Order: Order online
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Chipotle Mexican Grill in Chino Hills, CA
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Reviews
A Vega
I placed a mobile order for a chicken quesadilla, Steak burrito, and chicken kids meal. Unfortunately, they put a ton of onions and bell peppers in it. I order chicken, cheese and sour cream only. They also forgot the sour cream. My steak burrito was extremely small and only had seven small pieces of steak the size of my pinky nail. Absolutely pitiful. Thankfully nothing was wrong with the kids meal. I returned to the restaurant and spoke to a rude manager by the name of Genesis. Horrible customer service and overall lack of professionalism. I’m not sure how she qualifies as management. She refused to assist me, because I didn’t have my food present. She couldn’t even offer an apology for the inconvenience. That was the least she could’ve done. My overall conclusion. Buyers beware. Skip this location.
… moreDenise Corona
If you order today BEWARE, I think they lost the salt. Everything was blande, from the beans to the rice to the carne asada. The chimichurri prob has the most flavor but it’s tangier then it should be. My order was to go and My guac was brown by the time I got home. When I tasted it it was clearly
Missing lime and salt. Also paid for double carne asada and for almost $8 more I def didn’t get extra.
… moreMissing lime and salt. Also paid for double carne asada and for almost $8 more I def didn’t get extra.
Ari B
Such little food for the price, and as soon as I said what I wanted they rushed my food as if it was such a bother and I felt as if I didn’t even have time to tell them if I wanted anything else before paying. They had also forgotten my chips and drink so I had to go back and ask for them. The tables and chairs too were really messy and dirty.
… morePPE Connection
Worse location ever. Staff doesn’t care, food waaay overpriced. They overcharged me and I mentioned it and zero effort given to fix it i got chicken bowl with half and half meats. They charged me carne asada bowl and extra carnitas, I didnt even order that.
… moreOlivia Yang
chipotle has been my favorite place when I don’t know what to eat for dinner or lunch! BUT this location is a big NO…. The entire restaurant is so dirty, bathroom is smelly, the floor covered with all the used napkins and other stuff…. And food…. We ordered a salad bowl…I had to ask the girl to give me more salad cause the portion they give is so tiny now! We also ordered our all time favorite salsa and chips! Guess what the chips doesn’t taste like chips anymore ….. it’s so soggy… NOT CRUNCHY AT ALLLLLLLLLL. I am so disappointed at this location! Dirty and food sucks!!!
… morePayingatt007 _
Absolutely steller chipotle experience, I arrived on Halloween to redeem my $6 entree, and both the front and back of house service was phenomenal. Although there were thousands of people in attendance for the shoppes Halloween event It felt as if I was in and out of here in minutes. Some individuals who stood out to me were these two hard working muscular young men working the grill area, not only did they cook the food to perfection, they also found time to assist the front line in completion of orders. They’re definitely due for a raise sooner than later.
… moreDalia
The staff at this Chipotle location are consistently disrespectful toward one another, creating a toxic and hostile work environment. The manager is aware of this negativity but chooses not to intervene. I can’t understand how the employees tolerate such offensive behavior from their peers without anyone addressing it. It makes for a truly unpleasant dining experience!! I feel sorry for the staff who have to endure the behavior of their colleague.
AVOID THIS LOCATION
13920 City Center Dr
Chino Hills, CA 91709
… moreAVOID THIS LOCATION
13920 City Center Dr
Chino Hills, CA 91709
Ted Havill
Terrible. Halloween night, waited over an hour to be told it will take another 30minutes for food. I ordered ahead using the app, didn’t even get the $6 special since the app (which was required for the $6 special),doesn’t have a field to put in the discount code. Since it was 830p, and they were still filling orders for 750p times, I gave up. Can’t get a refund via the app or the store, so they gave me the toll-free number to call. Nobody answers “surprise!!!!” So passed that i my time being polite and patient. I don’t blame the staff or the MOD, but upper management that allowed this craziness to happen. Chipotle has lost a customer for life.
… moreOmar S
I recently dined at this restaurant, and unfortunately, I must express my disappointment. Over time, I’ve noticed that the portion sizes have decreased significantly, and the overall quality of the food has taken a nosedive. It’s disheartening to see a once-promising establishment fall short. I hope they address these issues soon.
… moreAlbert T
Food portion size is unacceptable. I ordered online and order the same combination every time, so I can say for certain this order is about 25% less food than usual. There’s so much air in this bowl!
… more