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Chipotle Amarillo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 2414 S Georgia St, Amarillo, TX 79109
Phone: (806) 576-0764
Menu Photos
Order and Reservations
Order: Order online
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Chipotle Mexican Grill in Amarillo, TX
2414 S Georgia St Amarillo, TX 79109. place icon. Get Directions · (806) 576-0764 · Order Online. Store Hours. We’re Open NowCloses at 11:00 PM.
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Reviews
Moriah Carlson
not only was this the worst chipotle experience I’ve ever had, but likely the worst eating out experience I’ve ever had. Ordered 4 bowls on the app, had to wait 30+ minutes over the anticipated time, and then received 4 unlabeled bowls completely different than what we ordered, and all less than halfway full (even though we ordered double-sized). After trying to sort out the bowls between the 4 people in our party, we realized that none were correct, all bowls missing beans, lettuce, and incorrect fillings. As we were on the road passing through Amarillo we couldn’t turn around, but of course no one answered the phone. not to mention the trash, spilled food and disaster of a lobby, truly a health scare and extremely disappointing.
… moreSonja Gross
Staff was friendly and phenomenal. Food was good, but nothing special. Definitely overpriced. Parking at the Georgia Street location in Amarillo is dismissal and better signage is needed.
… moreLisa S
EDIT. NEITHER THE STORE NOR THE CORPORATION IS DOING ANYTHING TO SURELY COMPENSATE ME BACK FOR SUCH A HORRIBLE EXPERIENCE. THEY HAVE DENIED ME SUCH, IN ANY RESPECT WHATSOEVER. LIKE THEY DONT ALREADY HAVE ENOUGH PUBLICITY ISSUES. DEAL W THEM AT YOUR OWN PERIL. WHAT A FARCE!
Ordered last night thru door dash. Ordered three corn tortilla tacos with black beans fajita veggies and guac and this is what I got.
No veggies. A few beans in each. A glob of guac not cared about. Neither did I get the salsa I ordered. They were also cold and if I wasn’t so so hungry.. these would have been INEDIBLE! I want my money back ! $15 for three pieces of crap..
… moreOrdered last night thru door dash. Ordered three corn tortilla tacos with black beans fajita veggies and guac and this is what I got.
No veggies. A few beans in each. A glob of guac not cared about. Neither did I get the salsa I ordered. They were also cold and if I wasn’t so so hungry.. these would have been INEDIBLE! I want my money back ! $15 for three pieces of crap..
Chris R
Wow, this place was trashed inside. Everything was covered in food, behind the counter, tables, no ice, no silverware, no napkins and overflowing trash cans. Does like management even visit? If I didn’t already pay I would’ve walked out.
… moreKari Kelly
I ordered online and picked it up in store, got a burrito bowl and it wasn’t even filled to the halfway mark. I also ordered guac, which is extra, and it was nowhere in sight. While I waited for my food I watched as people got their bowls filled and they were like actually to the top. So I was super surprised when I got mine. Chips were stale and old. Just a terrible experience. I haven’t been to Chipotle in years and I will not be coming back. I should have looked at the reviews first. They all say what I saw and experienced skimping on the ingredients and a dirty restaurant.
… moreMegan R
Ordered on the app- 30 min ahead of time. My husband and I placed separate orders for a scheduled time- at the same time ( to take advantage of a promo code).
I went to pick up the order- his was ready on time, mine was not. I asked the GIRL IN GLASSES 3 times why mine wasn’t ready yet… she kept saying they have a lot of orders. After 15 minutes of waiting another staff member said my bowl had been sitting on the counter for about 5 minutes and the girl in glasses just failed to notice. She never even looked into it when I kept asking. Horrible customer service on her end. She needs to get it together. Other staff nice, the place was a bit of a mess, but assuming they were trying to clean up do close.
… moreI went to pick up the order- his was ready on time, mine was not. I asked the GIRL IN GLASSES 3 times why mine wasn’t ready yet… she kept saying they have a lot of orders. After 15 minutes of waiting another staff member said my bowl had been sitting on the counter for about 5 minutes and the girl in glasses just failed to notice. She never even looked into it when I kept asking. Horrible customer service on her end. She needs to get it together. Other staff nice, the place was a bit of a mess, but assuming they were trying to clean up do close.
Chris Konnecke
Stopped in to grab lunch last week and place was moderately busy. Tons of employees behind the counter, which is normal at the restaurant was in poor shape. All the tables were dirty. Trash was completely full. No one was cleaning the lobby. No manager in sight. Most disturbing part was the long-haired long bearded gentleman cooking on the grill with no hairnet on his beard or hair. I’m not saying there was hair in the food, but very easily could fall into the food with no Internet. Kind of gross. Not sure where the normal manager is she always did a great job. Maybe she moved to any store.
… moreElijah Lyons
Awful customer service. Used rewards or points through the app, and then was charged for the items. Simple mistake but rather than owning the problem they made us bring our food back just to throw it away and remake the food with less. Make that make sense. Terrible. Also because I had a happy state card they wouldn’t give me a refund…. Yall need to do better if you don’t like your job go do something else but don’t take it out on your customers.
… moreNichole Alexandria
The last two times I’ve ordered from here at 9:45 the staff has been very rude and my food has been ice cold. All chairs are put up, mop bucket blocking the register. They close at 11:00. The bowl I received had hardly any meat or beans. It’s basically a bowl of rice.
… moreMichelle Patterson
I love chipotle. I really do, but this place leaves a bad taste in your mouth. I’ll order from here every once in a while because they’re overly priced, no surprise there. 50/50 it turns out okay. However. This last time I ordered the rice was undercooked in my burrito and my husband’s bowl. Undercooked. Like raw and crunchy. It was disgusting. My husband did the right thing and took our food back and they remade it. He also told them about the potentially deadly rice because raw rice can kill you. They already knew and just didn’t care.
My remade burrito came home with no sour cream, no cheese, and weird tasting steak. I literally reported them to corporate for the rice thing and received 2 free entrees. I honestly hope this location gets a total overhaul in environment and employees. This is our only Chipotle! Bring back quality!
… moreMy remade burrito came home with no sour cream, no cheese, and weird tasting steak. I literally reported them to corporate for the rice thing and received 2 free entrees. I honestly hope this location gets a total overhaul in environment and employees. This is our only Chipotle! Bring back quality!