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Chipotle Katy West is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill in Katy, TX
Nearby Stores · Chipotle Mexican Grill. 2812 W Grand Pkwy N, Katy, TX, 77449. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 1427 S Mason Rd, Katy, TX, 77450.
Chipotle Mexican Grill Locations in Katy | Burritos, Fast Casual …
5 Chipotle Locations in Katy · Chipotle Katy South. Open – Closes at 10:00 PM. 1427 S Mason Rd · Chipotle Katy West. Open – Closes at 11:00 PM. 24600 Katy Fwy …
1427 S Mason Rd – Chipotle Mexican Grill in Katy, TX
Nearby Stores · Chipotle Mexican Grill. 23660 Westheimer Pkwy, Katy, TX, 77494. Open NowUntil 10:00 PM · Chipotle Mexican Grill. 1260 Fry Rd, Houston, TX, 77084.
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Reviews
Deja Carriere
Made an Order for pick up, there were no forks out I asked the cashier who was just standing around she just stood there and asked another guy who was working the register he told her where to get them she continued to stand there, finally I just asked another employee and he got them out immediately. Sure enough once I get home to eat it was hair in my guacamole, I wish I could put the video it was so deep into the container. the atmosphere is terrible worst chipotle ever just dirty and disgusting.
… moreMonica Stamps
Great service food was good I just will not get the hot beef it’s hot hot lol but good
… moreMalik
I usually enjoy Chipotle, which is why this experience was so disappointing. I placed a mobile order during the lunch rush to save time, but when I arrived, my order hadn’t been started and wasn’t queued with other mobile orders.
After waiting, a manager quickly began preparing my bowl. I ordered steak, and I watched as he checked the steak pan, saw there wasn’t enough, was told fresh steak would be ready shortly, then returned and attempted to use what was left at the bottom of the tray. I declined the scrapings of steak and was told the wait for steak would be about 30 minutes, though it ended up being closer to 10–15. When it was ready, my bowl was put together very quickly.
Unfortunately, after eating the meal, I became very ill the following day and experienced symptoms consistent with food poisoning that have continued beyond 24 hours. I eat Chipotle often and have never had an issue like this before, which is why I felt it was important to share.
I’m not writing this out of frustration, but in hopes that this location can review both food handling practices and how mobile orders are managed, so this doesn’t happen to anyone else
… moreAfter waiting, a manager quickly began preparing my bowl. I ordered steak, and I watched as he checked the steak pan, saw there wasn’t enough, was told fresh steak would be ready shortly, then returned and attempted to use what was left at the bottom of the tray. I declined the scrapings of steak and was told the wait for steak would be about 30 minutes, though it ended up being closer to 10–15. When it was ready, my bowl was put together very quickly.
Unfortunately, after eating the meal, I became very ill the following day and experienced symptoms consistent with food poisoning that have continued beyond 24 hours. I eat Chipotle often and have never had an issue like this before, which is why I felt it was important to share.
I’m not writing this out of frustration, but in hopes that this location can review both food handling practices and how mobile orders are managed, so this doesn’t happen to anyone else
Jocelyn Edwards
Service was terrible. There was a long line and 1 person serving. The other employees were huddled up at the register. The food was not fresh (crusty beans)and it was cold. The server put the smallest portions and rolled his eyes when you asked for a little more. I’m talking a pinch of cheese and lettuce. I also wasn’t even given everything I ordered. They left my chips out of my chips and queso order but charged me for a large. This was just the worst experience ever. Over $50 for me to
Not have all my food, small portions and bad service.
… moreNot have all my food, small portions and bad service.
Enrique
Chipotle used to be one of my favorite fast food restaurants until they decided put profit ahead of quality and service. They barely put any protein your burrito and if you ask for a little more they want to charge you double! Then charge you and arm and a leg for guacamole that tastes like nothing. It’s ridiculous almost $40 for two people at a fast food place. Plus people working there always look like they are in bad mood.
… moreDee Joe
Did a quick scan upon entering and noticed the food debris in the back counter. Whatever I’m already here. After I order I notice the young lady tapping the dirty counter with her gloves while waiting to full the next order. My tortilla was being made partially off of the foil, touching the counter (ew) and she then did a poor job wrapping. I get home and when I grab my bag I feel that the bottom is wet. Just look at how my burrito was presented!! Be so for real man, WOW!
… moreAndy Reddy
One of the best-maintained fast-food locations in the Katy area. The restaurant is consistently clean, well organized, and efficiently run. As expected, the food quality and taste are exactly what you’d hope for—Chipotle delivers the same familiar flavors whether you’re in Katy, Houston, or anywhere else, which is always reassuring when you’re craving something dependable.
… moreBrittney School
Food quality is kind of a joke here. I ordered through the drive thru. Nasty
… moremarc scranton
This place was just plain dirty!! Every customer had to wipe down their own tables just to sit down. Food all over the place, ground tables etc. Management ought to be ashamed of this. Corporate needs to take a look at this because the negative reviews are starting to overtake the good! Music was so loud that employees couldn’t even hear the customers!
… moreYaneli Loeza
By far the worst experience ever. Portions are crazy small, and lobby if disgusting. Forks and napkins everywhere. Everyone is leaning and chit chatting, but no one has the decency to go clean. New management needed. I saw a bunch of people in Polos, but no one had leadership. Clearly they might need extra training. Will not be back.
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