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Chipotle I-35 & Valley View is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 2427 Valley View Ln, Farmers Branch, TX 75234
Phone: (214) 453-8281
Order and Reservations
Order: Order online
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Last Updates
Reviews
Jami Scoggins Smith
This place is still open HOW? Visited today 7pm.
First of all kids tacos- you get a protein and two sides. Nothing else. That can be rice and beans OR lettuce, cheese, salsa, etc. They can’t even have salsa without it being extra charge. No lettuce no nothing. When did lettuce become a side item? But don’t worry, they don’t have any salsa anyway- at 7pm prime dinner time.
I just left there for the second time- had to take back the bag of chips they gave me that were literally broken pieces from the bottom of a bag; the new bag of chips were stale. The pinto beans resemble refried beans they are so old. The only protein choice was chicken, every other meat was gone or looked like it was from last week. They also had no medium salsa. The lids for the cups were few, and those that were there were broken. The place was not clean. Just everything about this place is BAD. This place can’t be a corp owned store????
Only reason I went here is because there are limited options near my daughter’s volleyball and I was starving. Will plan better going forward!
… moreFirst of all kids tacos- you get a protein and two sides. Nothing else. That can be rice and beans OR lettuce, cheese, salsa, etc. They can’t even have salsa without it being extra charge. No lettuce no nothing. When did lettuce become a side item? But don’t worry, they don’t have any salsa anyway- at 7pm prime dinner time.
I just left there for the second time- had to take back the bag of chips they gave me that were literally broken pieces from the bottom of a bag; the new bag of chips were stale. The pinto beans resemble refried beans they are so old. The only protein choice was chicken, every other meat was gone or looked like it was from last week. They also had no medium salsa. The lids for the cups were few, and those that were there were broken. The place was not clean. Just everything about this place is BAD. This place can’t be a corp owned store????
Only reason I went here is because there are limited options near my daughter’s volleyball and I was starving. Will plan better going forward!
Colby Jack
Chipotle is my go-to spot when I want something quick, filling, and still fresh. The ingredients always taste high quality, and I like being able to customize everything exactly how I want it. The chicken is seasoned well, the steak is tender, and the rice and beans are always cooked just right. The portions are generous, especially for the price, and the food is made right in front of you so you know it’s fresh. The staff usually keeps the line moving efficiently while still being friendly. Whether it’s a burrito bowl or tacos, Chipotle consistently delivers bold flavor and a satisfying meal.
… morefree account
My portion sizes are getting lower and lower. It was almost empty today. Not worth the money!! Please chipotle investigate this location! Don’t go through the drive thru. You won’t have nothing in your plate. My plate used to be filled to the top now there’s big gaps of space and my quesadilla, practically just an empty tortilla, only a little cheese to seal it. I dislike this location and I don’t recommend it since they don’t give you your money worth.
… moreLa Yasii
Every time I order on my app food is never ready they prepare it once I get there, and all employees always have an attitude they are so rude and disrespectful. They always throw my food in the bag it always makes a mess and they barely put any food in the bowls or whatever I order.
… moreK Lynn
Went to enjoy the usual and to receive below average service and food sucks. I told the thin young guy serving that i would wait for fresh Barbacoa, and fresh vegetables because it was at the bottom of both these. I got 2 bowls usually with everything and as people came in behind me the Hispanic chic decided to grab my bowl and get the items that I was patiently waiting for and saw that the guy was filling up the other Hispanics bowls behind me with full spoons of everything of the very stuff I requested and patiently waited for and giving them to other people and myself not even a spoon full made me feel some type of way after watching him display this treatment and not communicating to the Hispanic chic with the tattoo working with him that she’s waiting for fresh meat and veggies, this girl thought it was ok to pick up my bowl only and go to her drive through section and get the nasty oily bottom of the barrel meat and disgusting wilted sad veggies and put them in the bowl. Mind you this particular bowl was for my senior mom who can’t eat certain things and for obvious reasons fresh vegetables,and meat you can tell when its fresh which taste better ,and looks better or at least not the grease your staff decided to serve to me as a paying guests and watching these 2 people act completely different with your food verses the next patron which maybe was because I wasn’t Hispanic watching them act like night and day. WHO does that? Im absolutely sure they wouldn’t serve that to your own mother let alone a paying patron same amount wants the same service and treatment for the food the very next person receives. The chic didn’t help after serving my bowl when there was a obvious line and felt as if I was being singled out because I watched them both. IT WAS OBVIOUS that I was watching them do this and wanted to let it be known.You both are a disgrace to service and treatment and this place will no longer have my business again. Sad what was enjoyed before these people and service dont deserve me returning and changed my mind completely about EVER going back in the future. YOU two PEOPLE who worked in the front today on a Wednesday afternoon at around 3:30pm. NEXT TIME SERVE THAT TO YOURSELVES AND YOUR FAMILY OR YOUR DOGS. IM SURE THEY WILL ENJOY IT BETTER. When you know your getting lower than standard service and food and watching them be selective with who and what they are serving doesn’t deserve repeat business. They are thousands of competitors with better pricing,service,hospitality,knowledge, food even for the younger service industry people to know better to do better being more discrete with their selective portions to people that have the same spending money and watching them do this was more repulsive then the food itself. Unfortunately they don’t know how to do their jobs sufficiently or with hospitality which will be sought elsewhere. No regrets GOODBYE. Because usually you can win business back with just people with outstanding customer service and not just a bad order but their hospitality and personalities killed it showing discretion on who ,what, and decided on their own who they were going to be polite or accommodating to. SHOULD BE SAME FOR EVERYONE SINCE ITS THE SAME MONEY SPENT THE NEXT PERSON HAS. NOT EVEN WORTH TO GIVE PESOS TO LET ALONE A PAYCHECK. SORRY NOT SORRY.
… moreKatherine Castillo
I honestly love Chipotle, but the staff at this location is not good at all.
The place was dirty even though it was a slow day. When they served the food, it was done very poorly and they barely added any vegetables. I understand the meat portions because I worked at Chipotle myself, and my dad also worked for Chipotle for 7 years, so I know how things are supposed to be done. This location was truly a disappointment.
… moreThe place was dirty even though it was a slow day. When they served the food, it was done very poorly and they barely added any vegetables. I understand the meat portions because I worked at Chipotle myself, and my dad also worked for Chipotle for 7 years, so I know how things are supposed to be done. This location was truly a disappointment.
Carlos Carcamo-Chevez
This is by far the worst customer service experience I’ve ever has at one of their restaurants. Ordered my food. The manager supposedly the one that was serving the food was very rude, and obnoxious. Didn’t care to be polite or provide any nice courteous service at all. Asked for lime juice when I was getting ready to check out , just to be told by her employee that and I quote.. ” we’re not allowed to give out lime juice” I said really? And explained how all other Chipotle restaurants I have been to never had an issue giving a cup of lime juice. I politely told him he can keep his chicken bowl . That I would take my business elsewhere. He said ok and didn’t seem to care. Also, the manager said okay sir… you can leave now… with a very rude and arrogant demeanor. No wonder this restaurant has such bad reviews. Corporate needs to investigate how’s it been run immediately.
… moreChris Brooks
Worst chipotle ever. Just walked in at 9:35pm and the staff just stared at me like they were the most depressed pissed off staff I’ve ever seen. Stood there for 5 mins and they just pretended to slowly out on gloves and ignore me. Not one word was said. Then tried calling as soon as I left, and all the phone said was “closing store”. I was in restaurant operations for 20 years. Every single one of the staff members wouldn’t make it 2 mins working for me. And I use the word working loosel. Absolutely HORRIBLE. GO ELSEWHERE
… moreAllison Tremblay
I placed a mobile order to be picked up at 6:20pm. It was not ready and I was told they “didn’t have rice” so that’s what we were waiting on. After 15 minutes they brought over the cilantro lime rice and the worker asked if I wanted that instead of the brown rice I had ordered. I asked how much longer it would be for the brown rice and she said 20-30 mins, they haven’t started making it. I switched to the other rice. How do they not plan for needing plenty of ingredients during normal dinner rush??
… moreSuzanne Griffin
This has got to be the absolute worst food and worst staff Ive ever seen.. The steak , chicken was dry and tough. They said it was fresh and we couldn’t get our money back. I have never written a review on any restaurant. The Chipotle on valley view and 35 charged us $80 for food that wasn’t food. It was un eatable. I wouldn’t serve it to my dogs. This place needs to be closed. It’s an embarrassment to the neighborhood forsure. FORSURE !!! DONT EAT HERE. !!! YOU’VE BEEN WARNED !!!
THANK YOU CHIPOTLE FOR SHOWING JUST HOW LITTLE YOU CARE ABOUT THE CUSTOMERS EXPERIENCE AND HOW LITTLE YOU PAY ATTENTION TO THE WAY THE RESTAURANT IS RAN OR THE RUDE EMPLOYEES YOU HIRE. WE WONT BE BACK. ILL BE GLAD WHEN YOU GO OUT OF BUISNESS AND A ” REAL” RESTAURANT CAN TAKE YOUR PLACE. THIS END OF FARMERS BRANCH WANTS ANOTHER PLACE TO EAT, BUT NOT THERE. THANKS FOR YOUR TIME. DISGRUNTLED….
… moreTHANK YOU CHIPOTLE FOR SHOWING JUST HOW LITTLE YOU CARE ABOUT THE CUSTOMERS EXPERIENCE AND HOW LITTLE YOU PAY ATTENTION TO THE WAY THE RESTAURANT IS RAN OR THE RUDE EMPLOYEES YOU HIRE. WE WONT BE BACK. ILL BE GLAD WHEN YOU GO OUT OF BUISNESS AND A ” REAL” RESTAURANT CAN TAKE YOUR PLACE. THIS END OF FARMERS BRANCH WANTS ANOTHER PLACE TO EAT, BUT NOT THERE. THANKS FOR YOUR TIME. DISGRUNTLED….