

Chipotle Victory Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 2401 Victory Park Ln #140, Dallas, TX 75219
Phone: (214) 453-8267
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Once again, Chipotle proves that ordering online means receiving a bowl with mystery-level portion control. I’m especially impressed by the lettuce portion—roughly three strands total. I didn’t realize lettuce had become a premium ingredient.
Please see the attached photo, as this is exactly how my bowl was received. I’ll let you decide whether this qualifies as a full-priced meal.
This is not an isolated incident. It happens repeatedly throughout the week and has become a consistent pattern.
As a resident of this area, I rely on this location to operate as advertised during its posted business hours. When a store remains open but refuses to serve customers, it creates unnecessary inconvenience and reflects poorly on the brand.
Customers should be able to expect full service until closing time. Choosing not to prepare food and declining to serve guests an hour early is unacceptable and undermines trust in your company.
I am bringing this to your attention in hopes that leadership will address the staffing, management, and operational issues at this location. I would appreciate knowing what steps will be taken to ensure this does not continue.
Thank you for your time and attention to this matter.
I usually don’t post stuff like this…
But my friends and I walked into Chipotle at 9:50 PM (they close at 11).
Every station was basically packed up. The team had already shut down the line.
2 out of the meats was available, it was old and dry. Sour cream wasn’t available. Brown rice and white rice was disgusting and they wouldn’t let us eat inside.
I get it—no one likes late customers.
But imagine clocking out 1 hour an 10 minutes early in any other job.
This isn’t just laziness. It’s a total disregard for work ethic.
It’s wild how low the bar has dropped.
I was sitting outside and they lost 5 customers while we were there.
The staff is friendly, the food was delicious, and the location is perfect
They really need a very vivacious point person with a happy personality (which I gave not seen) to heighten the mood and connect with customers. There is definitely a lack of smiles and cheer amongst the employees. I have also seen them get very hyper when whipping together on-line orders and trashing their prep area in the process. The food has always been to standard (at least for me) and the staff is not bad, but they are not cheerful (which I’m sure would lead to much better reviews).
I applaud the company for having quality sourced ingredients and tasty meals, but in order to get 5 stars they have some things to improve upon.