

Chipotle Coit & Main is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill Locations in Frisco | Burritos, Fast Casual …
6851 Warren Pkwy – Frisco – Chipotle Mexican Grill in Frisco, TX
4770 Eldorado Pkwy – Frisco – Chipotle Mexican Grill in Frisco, TX
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Reviews
This is not the first time. In a previous visit, I saw that brown rice looked plastic, and when I ate it felt little crunchy. Then it gave me stomach pain.
I have been eating the same food at home in the past few days. With the only change being inclusion of chipotle in it. If I were to have an allergic reaction with that food, it would have shown. It happened only when I ate the food here and for the second time.
That is why I am making this post. I should have checked the store has 2.4 rating ahead. But assumed Chipotle meant good quality for the price. This was not about my allergies, and it was not the first time. I feel something got contaminated like the rice last time.
It also looks like I a not the only person who experienced this and the store overall is dirty like in other pictures. They close at 11 but by 9 the store is being cleaned with water on the floor when I went in along with the food quality being dirty.
I am a food lover. A heavy personality. I hate being angry and giving such a review. But I had to, to avert a health crisis. I will be sharing my complaint with the health authorities.
Seeing the steam from the queso, I quietly mentioned, “Oh no, you’re rushing a bit, please be careful.” I was worried about the plastic melting or contaminating the food.
Instead of addressing the spill, the manager became visibly upset and attempted to serve us the queso from the contaminated container without removing the plastic markers first.
When I politely asked if we could perhaps get fresh queso from the drive-through line to avoid the plastic, he removed our food, placed it on the back table, and told us he would not serve us because I had been “rude.”
Our Concern
We were left without dinner and felt quite shaken. It is disappointing to be denied service simply for pointing out a legitimate food safety hazard. We truly believe your team is capable of great service, but this specific interaction felt unnecessary and hurtful.
@the Chipotle Manager – We love the convenience of this location, but we hope to see better training regarding food safety protocols and conflict resolution. No guest should be turned away for asking for “plastic-free” food
Caviat- the food was delicious, and the girl at the front counter was very polite. Management. Address this . Health dept may need to come take a look
Whoever was working the counter today, killed it. I got my order in literally less than a minute and food is fresh and tasty.
I used to work at the chipotle on Preston when I was in high school and filling the bowls was never a problem. The person serving me was very rude, condescending and rushing me even though nobody else was behind me. She barely put any meat or cheese in my quesadilla and when I asked for a fair portion she said it will be extra.
Will never be coming back here and that woman needs to get fired asap. She clearly isn’t in the right mental space to be working fast food. Unbelievable. It’s also way to expensive for how mediocre the food is.