K Ream
Very Clean and great atmosphere as soon as you walk in the door. Some construction going on in the parking lot that was a little chaotic but nothing too bad. The staff preparing our takeout order was noticeably younger and easily distracted by one another rather than focusing on the customer. Overall the food was great & met my expectations I would definitely drive a little further for this specific location rather than the McCain location.
… moreNita B
I don’t normally write review but I AM PISSED. It’s a shame when the atmosphere receives better reviews than the food!! Okay, so as of 10:38pm, I’ve called up there 3x to try to speak with a manager about my issue. Since no one is “available” to answer the phone, I guess this will have to suffice until I can contact corporate in the morning. #1. The lady who’s taking orders at the beginning, with blue/black braids…extremely rude & unprofessional. This is my 2nd time encountering her, & it was just as unpleasant as the first. Any time you say anything to her it’s this response: “Heavy sigh, shrugging shoulders, & asking what do you want me to do about it?” Excuse me? If something is brought up to you, you could at least say, “How can I help you?” Or “I understand, would you like to speak with the manager?” I was extremely nice & both times, she’s has a damn attitude. & to be honest, I hadn’t recognized initially, however, her bad attitude & poor customer service, quickly brought her to my recollection. The gentleman with the long curly hair who usually has his hair in a ponytail does EXTREMELY better & has never had a bad attitude, even when they’re hectic. The lady with the blue/black braids & poor attitude filled my order with extremely gummy white rice. & if you try to say something, she really does appear as if it’s an inconvenience to her! Question: if YOU hadn’t eaten after a long work day, or say a doctor’s appointment for a treatment of care, & were starving, would you want clumps gummy, dry rice in your food?? But let’s keep going. So 5 scoops of dry rice, then I ordered steak & another meat. Okay, fine, but why would the server tell the check out lady, “Double steak”? When I corrected & told her what I actually got guess what was cheaper? Not the double steak they tried to charge me. THEN on top of that, my chicken is burnt. It literally tastes burnt. This is the worst bowl I’ve gotten from chipotle. $20+ for gunny, dried rice, burnt chicken, poor attitudes, & poor customer service. SMH. DO BETTER.
… moreJaniya Johnson
Mmm it was mid I wasn’t rlly feeling it maybe imma just buy out the whole store so yall don’t gotta worry!!!
… moreChris Herndon
Where to start. My wife wait almost 10 minutes to even be served and it wasn’t even close to busy, then tables were all filthy. I literally had to clean my own table. This is the standard you hold your restaurant and employees to? Won’t be surprised if health inspector shows up because I will be making a call to them as well as a report to bbb
… moreDarby Derringer
This is hands down the best Chipotle I’ve ever been to. Whether you mobile order or at the counter the service is great, the portions are reasonable to large, and everything is ready on time. Even catering services are incredible. The owner himself prepared our order and took the time to check the list of items with us to make sure nothing was missing. 5 stars!!
… moreBill Causey
This is the second time o have been to chipotle in two weeks and this time was better. The only thing is the housekeeping of the restaurant could be better but this may have been the lunch rush . The chicken Al pastor bowl and tacos were made to order with fresh chicken rice beans and guacamole. It was a good meal
… moreAhleyah Singleton
My guac looked off. It didn’t have that bright green color, instead it had that dull brown green color. It threw me off. I paid for extra chicken on my bowl and I didn’t receive that. For the amount of money I paid for this, this is unexceptionable. I love eating chipotle and specifically at this one because of how kind the employees are but this experience makes me not want to eat here again.
… moreRaKiya Farmer
I came in about a month ago, and recently wanted to add my review. I came in on a Sunday during rush hour and ordered online. I came a little after they said my order would be ready. I had to wait another 15 minutes because they were so busy. After I grabbed my food, and didn’t have time to check it because I was on my way to do things. Once I get to my best friend house, I open my food, and my whole burrito bowl was messed up, and at that i kid you not it was 8 pieces of lettuce, filled up half way. I called and a manager tells me I can get my whole order remade, gave him everything I had. I get there the next day and the lady tells me I can only get what they messed. I’m convinced she wasn’t even a manager, but let’s continue. She has a attitude and tells I can only get what was messed up, so I make my bowl and leave. Lucky I’m even leaving a 2 star. The Custom service in the store is so horrible.
… moreKiarra Lovett
I come here often but man it’s a gamble everytime. They will literally give you a BOWL of rice and a tablespoon of chicken. Yall need to be better Chipotle as a whole.
… moreJoel Monterrey
I didn’t have much time and I could see that the parking lot was crowded so I reluctantly went in. The line was long but they served me almost immediately! It went fast! People on the line were nice, smiled, they seemed to be enjoying what they were doing and the job generally, and it was extremely fast from walking in and walking out! I was very happy with the portion size of my meal, too. The place was crowded but very clean. Overall, my experience here was exceptional and the food was delicious! I ordered two meals. One for today and another for tomorrow!
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