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Chipotle West Conway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
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Chipotle Mexican Grill in Conway, AR
Browse all Chipotle Mexican Grill restaurants in the United States to enjoy responsibly sourced and freshly prepared burritos, burrito bowls, salads, …
Chipotle Mexican Grill Locations in Conway | Burritos, Fast Casual …
Chipotle Conway. Open – Closes at 11:00 PM. 915 E Oak St. Chipotle West Conway. Open – Closes at 11:00 PM. 2885 Prince St. All Chipotle Locations/; Arkansas/ …
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Reviews
Kirby Bell
It seems that Chipotle has in its training manual to never clean, or tidy up the make-line. Meaning, regardless of the location across the country, it always looks like you have just came in right after a couple of busses. However, this location doesn’t fall victim to the mess chaos of Chipotle.
I’ve been to this location several times and I always seem to leave happy I chose the location. Staff is polite and focused on you. Ready for this? They actually wait for your answer on ‘white’ or ‘brown’ rice before they ask what protein. Yeah. I know. When moving down the toppings line they are engaged and treat your order with care and seem to take pride in making a quality product.
Even at checkout, when upselling chips, cheese, and drinks, it’s not offensive nor patronizing.
The food itself has always been hot and taste how you hope Chipotle should taste. The toppings are not so minimal that you ponder what you’re actually paying for. Also, they are not so overly unbalanced that you’re eating a tiny piece of chicken with a huge handful of lettuce. I recommend the 3-count crispy tacos with chicken and steak. We so often go to Chipotle for a bowl or burrito, but those crispy tacos are addicting… seriously.
The restaurant is clean and inviting. HVAC is operable and with a comfortable temperature.
Enough rambling on about a Chipotle restaurant. Let me get to the point. If you’re cruising around Conway trying to decide what you want to eat, stop in at THIS Chipotle. Prince and Salem. It’s pretty darn good.
… moreI’ve been to this location several times and I always seem to leave happy I chose the location. Staff is polite and focused on you. Ready for this? They actually wait for your answer on ‘white’ or ‘brown’ rice before they ask what protein. Yeah. I know. When moving down the toppings line they are engaged and treat your order with care and seem to take pride in making a quality product.
Even at checkout, when upselling chips, cheese, and drinks, it’s not offensive nor patronizing.
The food itself has always been hot and taste how you hope Chipotle should taste. The toppings are not so minimal that you ponder what you’re actually paying for. Also, they are not so overly unbalanced that you’re eating a tiny piece of chicken with a huge handful of lettuce. I recommend the 3-count crispy tacos with chicken and steak. We so often go to Chipotle for a bowl or burrito, but those crispy tacos are addicting… seriously.
The restaurant is clean and inviting. HVAC is operable and with a comfortable temperature.
Enough rambling on about a Chipotle restaurant. Let me get to the point. If you’re cruising around Conway trying to decide what you want to eat, stop in at THIS Chipotle. Prince and Salem. It’s pretty darn good.
FunkyyB
This is what I received for $13.95. I don’t even need to explain why I’m leaving 1 star. Go to Don Pepe’s
… moreSuzanne Emerson
New (limited time) red chimichurri is amazing! I got an extra side for $1 just to bring home for New Years taco night. Excellent!
… moreDustin Handy
This was the guacamole I just received in my pickup order. It looks absolutely disgusting! I can’t believe that they would serve this to their customers
… moreJoe Cangelosi
Chipotle is extremely subpar. Got a gift card for Christmas and decided to try it. Why would I ever go to Chipotle when Don Pepe’s is right down the road from it? Don Pepe’s is the way. Never again.
… moreJasmine Dubois
I had just came and there was a skinny Jesus looking fella working and he was very rude!!! He threw my tortillas in the bag because he was upset he had to make small ones instead of big ones then continued to whisper something to the employee and roll his eyes he gave 0 hospitality, sucks cause I love chipotle I wish I got treated better today
… moreN M
First time going to chipotle wasn’t sure how extra meat or half and half works. I informed the girl I wanted to get honey chicken/regular chicken. The lady at the back that wasn’t fixing my bowl stated it’s an up charge of $5. That was incorrect on the app it states 10.25 for half honey chicken and half regular chicken. I informed the girl to remove the extra chicken if that’s the case because that is insane. The lady who wasn’t fixing my bowl stated she had to start over so she told the girl to throw the bowl in the trash. I guess she assumed I wanted the extra meat for free. She was rude. I do feel like portion size for the amount you pay should be better. They are very skimpy on the rice/queso and vegetables as well as meat. They also rush you and not really pleasant when asking questions. The older white lady in the back was rude definitely seemed racist and she wasn’t even fixing my bowl. If I was someone else, I highly doubt she would have told her to throw the bowl in the trash. Idk if I would visit this location again. However, the honey chipotle chicken/ranch was good.
… moreGabriel
Good service and good food.
I like Chipotle because I feel the food is a healthier alternative.
Only problem I had at this Chipotle was that th chips were very stale.
… moreI like Chipotle because I feel the food is a healthier alternative.
Only problem I had at this Chipotle was that th chips were very stale.
Don Burnham
Have had ok food a couple times until today. Chips were incredibly stale. Couldn’t bite through them. I tried to call the restaurant. They have an automated phone line that will not let you reach the restaurant. It sent me to a customer service rep. I live minutes from the restaurant so I drove back (on my lunch break).
The “Manager” answered the drive thru window, and when I explained he stated they were not making any more chips until later in the day, but that he would be happy to replace them.
Gave me two new bags of chips that were also stale, tho not as much as the first ones. It isn’t acceptable for any restaurant serving chips to be fine with sending out stale ones. Especially if their food is supposed to be fresh. Manager stated customer service is not his concern and that the customer service rep on the phone would handle any refund. Once the manager had given me the chips he left the drive thru window and didn’t return.
I went inside (I dub thee Karen) to return the new bags of stale chips and the manager proceeded to again wash his hands of the whole incident. Stated the chips are fine but did not try a single one in front of me. Then stated new chips would take at least 45 mins to an hour to make cause fryer was not on. Still on the phone with customer service I left the chips and Chipotle in absolute disgust at the manager’s indifference to the quality of his product. Manager also stated they are not a franchise, but corporate owned.
****I went and bought tortilla chips from Kroger across the street. They were pre-made BUT NOT STALE.
I am waiting for an update from customer service, but I will not spend my money at a “Mexican” inspired restaurant that can’t serve fresh food, or handle their own customer complaints.
… moreThe “Manager” answered the drive thru window, and when I explained he stated they were not making any more chips until later in the day, but that he would be happy to replace them.
Gave me two new bags of chips that were also stale, tho not as much as the first ones. It isn’t acceptable for any restaurant serving chips to be fine with sending out stale ones. Especially if their food is supposed to be fresh. Manager stated customer service is not his concern and that the customer service rep on the phone would handle any refund. Once the manager had given me the chips he left the drive thru window and didn’t return.
I went inside (I dub thee Karen) to return the new bags of stale chips and the manager proceeded to again wash his hands of the whole incident. Stated the chips are fine but did not try a single one in front of me. Then stated new chips would take at least 45 mins to an hour to make cause fryer was not on. Still on the phone with customer service I left the chips and Chipotle in absolute disgust at the manager’s indifference to the quality of his product. Manager also stated they are not a franchise, but corporate owned.
****I went and bought tortilla chips from Kroger across the street. They were pre-made BUT NOT STALE.
I am waiting for an update from customer service, but I will not spend my money at a “Mexican” inspired restaurant that can’t serve fresh food, or handle their own customer complaints.
Derek Roetzel
This is the BEST Chipotle I’ve ever been to, and I’ve gone to dozens. The food was excellent and fresh. The staff was so friendly. Everything was so clean and spacious. Highly recommended!
… more