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Chipotle New Market is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
3015 N Rock Rd – Chipotle Mexican Grill in Wichita, KS
3015 N Rock Rd Wichita, KS 67226 Near 29th & N Rock Rd. In the Office Depot parking lot, next to Carlos O Kellys, across the street from Walmart.
Chipotle Mexican Grill in Wichita, KS
535 S Rock Rd Wichita, KS 67207 Near Kellogg & Rock. In the Holiday Inn parking lot, next to Long John Silvers, across Kellogg from Towne East Mall.
Chipotle Mexican Grill Locations in Wichita | Burritos, Fast Casual …
8 Chipotle Locations in Wichita · Chipotle Pawnee & Seneca · Chipotle Rock Road · Chipotle Wichita East · Chipotle Hillside · Chipotle New Market · Chipotle Maple & …
Last Updates
Reviews
Blake Kennard
I went in and started ordering my bowl. White rice 2/3 scoop, brown beans 1/2 scoop, protein 2/3 scoop, so on and so on. Get to the cashier and ask if they have changed portions. He responds a bit louder than needed that they changed things because of how often people ask for extra this or that. I understand that issue. What about people that want a standard portion and not ask for extra anything? I used to be able to get 2 solid meals out of one bowl. Not so much anymore. If you can’t tell by scoop 2 that I’m not asking for anything extra then maybe you could do standard proportions. This place has severely gone downhill.
… moreJCHS Wrestling Team
Worst Chipotle experience I’ve had. Ever.
I got three bowls for people and they were all equally terrible in portions.
I guess if you ordered a kids meal I’d understand but for a $15 / bowl – I can’t even get enough rice that would perhaps cover the whole bottom of the bowl? – are rations rough at this location?
I also get it was busy, but the crew can try to hide the grumpy faces.
#TeamQDOBA all day.
… moreI got three bowls for people and they were all equally terrible in portions.
I guess if you ordered a kids meal I’d understand but for a $15 / bowl – I can’t even get enough rice that would perhaps cover the whole bottom of the bowl? – are rations rough at this location?
I also get it was busy, but the crew can try to hide the grumpy faces.
#TeamQDOBA all day.
Lonnie Edwards
This Chipotle has gone down hill, the service was good, and the food was ok, but the place is dirty. The guy fixed my burrito but there was rice debris sitting on his counter, he put my tortilla right on it. Didn’t clean the counter off at all, I was the only person in line. Then, tried to find somewhere to sit but every table is dirty, I had to clean a spot so I could sit down and eat. Trash is full, it stayed this way the whole time I was there.
… moreKelly Brewer
I don’t leave many reviews, but i feel particularly compelled in this circumstance. There is an older manager with a dark beard at this location who verbally berates and humiliates the line employees in front of customers. My family loves Chipotle, but I will find a different franchise for my business until they get this fixed. I encourage others of conscience to do the same. At least keep an eye out and say something if you see something.
… moreHaylie Hennessy
This review is along time coming. I’ve had so many bad experiences here over the years but yet we still kept going back. Only because it’s the only one on the NW side of Wichita.
Chipotle on Maize Road (Wichita, KS) is consistently awful and clearly poorly managed. The staff is extremely slow, disengaged, and unmotivated. There is never more than one person working the food line and if so they work just as slow, even when the restaurant is packed. Everyone else stands around moving at a sloth-like pace while customers wait. They are constantly out of food. Why?! Refusing to “make sour cream” at 8:30 PM when they’re open until 10–11 PM is dumb.. that’s your job. Even the cooks move painfully slow, causing long waits every visit. We recently waited 30 minutes for a to-go order that was never made. The place was full of people waiting, and only then were we told they were out of rice. No apology. No solution. Another time we waited 10 minutes for fresh carne asada, only for the employee to ignore the fresh batch behind her and scoop older meat from the to-go line instead. Completely pointless!! To-go orders are always skimpy, with very little meat. Full price for half portions. The restaurant is never clean..dirty tables and overflowing trash cans. And if you ask for a refund, they can’t do it in-store. You’re told to call 1-800-Chipotle, where gift cards aren’t refunded..only food vouchers and customer service representatives you can’t understand! This location shows zero respect for customers’ time or money. Avoid it!!
… moreChipotle on Maize Road (Wichita, KS) is consistently awful and clearly poorly managed. The staff is extremely slow, disengaged, and unmotivated. There is never more than one person working the food line and if so they work just as slow, even when the restaurant is packed. Everyone else stands around moving at a sloth-like pace while customers wait. They are constantly out of food. Why?! Refusing to “make sour cream” at 8:30 PM when they’re open until 10–11 PM is dumb.. that’s your job. Even the cooks move painfully slow, causing long waits every visit. We recently waited 30 minutes for a to-go order that was never made. The place was full of people waiting, and only then were we told they were out of rice. No apology. No solution. Another time we waited 10 minutes for fresh carne asada, only for the employee to ignore the fresh batch behind her and scoop older meat from the to-go line instead. Completely pointless!! To-go orders are always skimpy, with very little meat. Full price for half portions. The restaurant is never clean..dirty tables and overflowing trash cans. And if you ask for a refund, they can’t do it in-store. You’re told to call 1-800-Chipotle, where gift cards aren’t refunded..only food vouchers and customer service representatives you can’t understand! This location shows zero respect for customers’ time or money. Avoid it!!
T.A Reida
1/5/2026 – I don’t usually write reviews, but after 15+ identical experiences, it feels irresponsible not to. This Chipotle at 21st & Maize (Newmarket) has somehow mastered the art of turning a simple burrito a 30 minute stand around fest.
Every visit follows the same script: dirty counters, a line that keeps growing, and exactly one (yes 1 single) person running the entire food line… whether there are 2 people waiting or 20. On this visit, it took roughly two full minutes to wrap a single burrito, which would be impressive if it weren’t happening while everyone else just stood there watching time slow down.
The employee heating tortillas appeared to be on standby for moral support only, offering no assistance. Meanwhile, the cashier disappeared into the back for about 10 minutes, leaving completed food sitting there getting cold while customers awkwardly waited, wondering if we were supposed to ring ourselves up.
To be clear, this isn’t a one-off bad day. This is every single time I come here. I genuinely feel bad for the employees who are clearly understaffed and unsupported, but as a customer, it’s exhausting. Chipotle is supposed to be fast and casual, not a slow, contemplative dining experience where you have time to reflect on your life choices.
Consistently disappointed… and confused how this location operates this way so regularly.
Edit / went back 1/19/2026
8:02 PM. They were out of guacamole, and pico. with 3 hours left in daily operation, clearly they didn’t want to make any. Still.. 1 person operating the line, making food and ringing out. It took me 28 minutes to get 1 burrito and 1 quesadilla. She even had the nerve to hand someone back change, counting cash, and NOT change her gloves. The GM of this store needs fired, immediately
… moreEvery visit follows the same script: dirty counters, a line that keeps growing, and exactly one (yes 1 single) person running the entire food line… whether there are 2 people waiting or 20. On this visit, it took roughly two full minutes to wrap a single burrito, which would be impressive if it weren’t happening while everyone else just stood there watching time slow down.
The employee heating tortillas appeared to be on standby for moral support only, offering no assistance. Meanwhile, the cashier disappeared into the back for about 10 minutes, leaving completed food sitting there getting cold while customers awkwardly waited, wondering if we were supposed to ring ourselves up.
To be clear, this isn’t a one-off bad day. This is every single time I come here. I genuinely feel bad for the employees who are clearly understaffed and unsupported, but as a customer, it’s exhausting. Chipotle is supposed to be fast and casual, not a slow, contemplative dining experience where you have time to reflect on your life choices.
Consistently disappointed… and confused how this location operates this way so regularly.
Edit / went back 1/19/2026
8:02 PM. They were out of guacamole, and pico. with 3 hours left in daily operation, clearly they didn’t want to make any. Still.. 1 person operating the line, making food and ringing out. It took me 28 minutes to get 1 burrito and 1 quesadilla. She even had the nerve to hand someone back change, counting cash, and NOT change her gloves. The GM of this store needs fired, immediately
Ray taggart
Not only did we wait a ridiculous amount of time to be helped because one employee wanted to take their sweet time “cleaning” .while the other employees looked like they wanted to end it all. Rude customer service and even though dude was cleaning every table chair and bathroom was DISGUSTING! Do better Chipotle, do better!
… moreYuna Pritchard (Sonya)
WHY R UR CHIPS ALWAYS SO STALE? This is the closest location to me but I literally go down to Maple and Ridge instead or just buy chips from the store bc ur chips… y’all they are ALWAYS stale and chewy and just despicably unpleasant to eat. Great heavens i didnt think i’d be driven to a review but when u damn near 7 dollars for a small side of chips and queso u’d expect the food to be worth 7 dollars. The dollar tree has better quality chips than this gawww damn. I always give y’all a second chance w the chips but… its not me, its you babes. Fix ya chips.
Came back, thought id give y’all another chance, and u guys were holding my order hostage on ur little shelf behind the register while i stood there for twenty minutes and had already told a worker my name. my order was sitting there… just close atp, the food is good but the workers consistently sabotage this location. i work in the food service industry, i get it, but this is literally so horrible. i dont wanna go to a dif location for better service i want this fully able store to better itself holy hell.
… moreCame back, thought id give y’all another chance, and u guys were holding my order hostage on ur little shelf behind the register while i stood there for twenty minutes and had already told a worker my name. my order was sitting there… just close atp, the food is good but the workers consistently sabotage this location. i work in the food service industry, i get it, but this is literally so horrible. i dont wanna go to a dif location for better service i want this fully able store to better itself holy hell.
Christie
Well, it looks like this place is known for being absolute trash. No surprise seeing all these negative reviews when I come to leave mine.
Showed up last night to order 3 burrito bowls and a salad. I live on the east side but had been out west… The chic working the line was clearly miserable and acted beyond annoyed and upset at any and all of my requests for food, in general, and the various ingredients as she filled the bowls.
The food station was absolutely despicable. Completely unacceptable. There was crap smeared all over the counter and the containers of food were old, dried up, and contained numerous fragments and splatters of neighboring ingredients.
The chic had crap smeared all over her gloves and continued to wipe more onto them by wiping off (smearing food across) the counter, and then proceeded to handle my burrito bowl containers, leaving them looking like they came out of the trash can. This was the whole way through filling the bowls.
She literally flung the spoonfuls of food into/onto the bowls as she went. It was nearly a crime scene.
When I got to the register, I asked for her name. No one was wearing name tags. The cashier asked why. I said because she handled my food and I’m a customer and I want to know who served me. He declined, saying he can’t give me that info. I asked for a manager.
After a bit, the manager came out. I told him that that display (the food station and the person running it) is absolutely disgusting, that she was literally flinging the food into the bowls, she looks miserable to be at work, and all the food looks like it’s been there for days.
He said he “isn’t trying to make excuses” but that it’s because they’re understaffed and trying to keep up, and that he’s the GM!
I told him I know how that goes as I’ve worked fast food before, but that it was completely unacceptable. I told him I’m not paying for the bag of food and going to a different Chipotle, and I left it there.
He attempted to apologize and say he’ll “have a talk with his employee about her conduct,” but if THAT was the GM and that place was that despicable and poorly ran with him being present, then they simply need to go home, stay home, and close up shop. It’s not getting any better.
STAY FAR AWAY from this location.
Afterward, I migrated over to the 29th & Rock location for a completely pleasant experience – as usual. The food station was so fresh and clean! I tipped the young man running the food station for his kindness, cleanliness, and neatness filling our bowls. I thanked the staff and relayed to them the horrendous experience we had just had out west.
… moreShowed up last night to order 3 burrito bowls and a salad. I live on the east side but had been out west… The chic working the line was clearly miserable and acted beyond annoyed and upset at any and all of my requests for food, in general, and the various ingredients as she filled the bowls.
The food station was absolutely despicable. Completely unacceptable. There was crap smeared all over the counter and the containers of food were old, dried up, and contained numerous fragments and splatters of neighboring ingredients.
The chic had crap smeared all over her gloves and continued to wipe more onto them by wiping off (smearing food across) the counter, and then proceeded to handle my burrito bowl containers, leaving them looking like they came out of the trash can. This was the whole way through filling the bowls.
She literally flung the spoonfuls of food into/onto the bowls as she went. It was nearly a crime scene.
When I got to the register, I asked for her name. No one was wearing name tags. The cashier asked why. I said because she handled my food and I’m a customer and I want to know who served me. He declined, saying he can’t give me that info. I asked for a manager.
After a bit, the manager came out. I told him that that display (the food station and the person running it) is absolutely disgusting, that she was literally flinging the food into the bowls, she looks miserable to be at work, and all the food looks like it’s been there for days.
He said he “isn’t trying to make excuses” but that it’s because they’re understaffed and trying to keep up, and that he’s the GM!
I told him I know how that goes as I’ve worked fast food before, but that it was completely unacceptable. I told him I’m not paying for the bag of food and going to a different Chipotle, and I left it there.
He attempted to apologize and say he’ll “have a talk with his employee about her conduct,” but if THAT was the GM and that place was that despicable and poorly ran with him being present, then they simply need to go home, stay home, and close up shop. It’s not getting any better.
STAY FAR AWAY from this location.
Afterward, I migrated over to the 29th & Rock location for a completely pleasant experience – as usual. The food station was so fresh and clean! I tipped the young man running the food station for his kindness, cleanliness, and neatness filling our bowls. I thanked the staff and relayed to them the horrendous experience we had just had out west.
Ryan Harrison
Expect a 30 minute wait for a simple bowl or burrito. The sense of urgency has truly declined at this location drastically. Can you please have more than one person working the grill or counter? Why is there a ghost crew always but a line out the door?
… more