


Chipotle Joplin is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill in Joplin, MO
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Reviews
You charge full price but deliver half the portion. This isn’t a mistake — it’s a pattern. And it shows complete disregard for your customers.
I don’t have time to stand around checking my order every visit. I trusted you to do your job. Clearly, that was a mistake. Photos attached — judge for yourself.
We’ve given this location multiple chances, and it continues to disappoint.
Our first visit: staff standing around while every table in the dining room was dirty. No sense of urgency, no awareness that customers might want a clean place to sit.
We decided to try again—same issues. This time, we arrived at their posted opening time only to find the doors still locked. Staff visible inside, just not ready to serve customers. This has now happened more than once.
It’s frustrating to plan your day around a restaurant’s posted hours, show up on time, and stand outside waiting because they can’t be bothered to open when they say they will. Meanwhile, the same pattern repeats inside: employees standing around while basic tasks like wiping down tables go ignored.
We wanted to like this location. We were genuinely excited to have a Chipotle nearby. But between the chronic late openings and the lack of attention to cleanliness, it’s clear this store has a management problem. Get it together.
Avoid this location at all costs if you place online orders as they will give you the tiniest portions ever. We ordered hard shell tacos and one of them literally had 1 cube of chicken in it. One single piece. For over $10 !!!
There are literally 3-4 people behind the counter aside from the person making the food for the people in line and they will all completely ignore the huge lines. Zero management or leadership evident, as this place could be infinitely more efficient if they actually used all of the employees they have on staff to make food.
I don’t normally leave reviews, but what happened at Chipotle today was too bizarre—and honestly too unsafe—not to warn people.
I ordered their bowl of chicken and rice with an hint of spice (I like to live a little lol) expecting something simple. Instead, I ended up with a literal piece of rice sharp enough to cut my tongue. At first I thought I bit down on a grain of uncooked rice, but when I checked, I realized it had hardened into a sharp, rock-like fragment. The moment it touched my tongue, I felt a sting, and sure enough—when I went to the bathroom—there was a small but real cut.
What bothered me more than the injury was the staff’s reaction. When I politely explained what happened, the waiter shrugged and said, “Yeah, sometimes that happens when the rice sits too long.”
Excuse me? How is food that can turn into edible razor blades considered normal?
I left the restaurant with a sore tongue, an untouched bowl of food, and a very clear thought: If they’re this careless with something as basic as rice, what else are they careless with?
For anyone considering trying this Chipotle, I’d strongly recommend choosing literally any other place. Food should never come with a risk of injury, and the lack of concern from the staff makes it even worse.
Do yourself a favor—skip this place. Your tongue will thank you.