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Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 8270 Old Hwy N, Lake St Louis, MO 63367
Phone: (636) 265-5030
Order and Reservations
Order: Order online
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Chipotle Mexican Grill in Lake St Louis, MO
Chipotle Mexican Grill. 8270 Old Hwy N Lake St Louis, MO 63367. Near Hwy …
Chipotle Mexican Grill Locations in Lake St. Louis
1 Chipotle Locations in Lake St. Louis. Chipotle Lake St. Louis. Open – Closes at 11:00 PM. 8270 Old Hwy N. All Chipotle Locations/; Missouri/; Lake St.
Chipotle Mexican Grill in Lake St Louis, MO
Browse all Chipotle Mexican Grill restaurants in the United States to enjoy … Chipotle Delivery. 8270 Old Hwy N Lake St Louis, MO 63367. place icon. Get …
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Reviews
Doja
This experience was extremely disappointing. This was a pickup order, and when I got home and opened my bowl, it was barely filled and had close to no meat at all. The portion was nowhere near what’s advertised and considering Chipotle’s prices, this felt like a complete rip off especially when paying extra for protein, and this bowl didn’t come close! It had honestly looked like leftovers rather than a full meal but for full price. This place has had a lot of issues and should be looked into by corporate chipotle. For customers coming here I’d recommend moes instead…
… moreTolen
They ran out of protein and did not tell us until they were scooping it. Literally just a few dry pieces left in the tubs. Gave us half scoops and got charged for Double meat and this is all I got. Most expensive rice Ive ever bought.
… moreNancy Quinlan
My food wasn’t ready for pick up when I got there (no big deal) both of the gentlemen that helped me at the pick up window were so kind to me! I was greeted with a huge smile and was offered a free drink for having to wait. I frequent Chipotles quite a bit and this is by far the best customer service I’ve received from any store!! Kudos to the Highway N store! I’ll definitely come to this location more often.
… moreAlesha Hake
So refreshing to walk into a restaurant and not only be greeted but feel welcomed! Chipotle we appreciate you, these delicious bowls, and Victor being an awesome help☺️
… moreStacey Little
Yesterday around 7:30pm I put an order in for delivery. This Chipotle is my favorite location and its close to my home.
I spent around $56 for my 2 bowls and sides. That’s expected and was fine. My order arrived around 8:10pm. I was shocked to find that what I had ordered wasn’t in the bag. The order was completely wrong. I tried calling the location but because it was a delivery order the system wouldn’t let me speak to a crew member because it said they were busy helping other customers.
I am one week post surgery and I am not cleared to drive but had to go up there to speak to someone. When I arrived most of the crew were standing around talking not busy at all. They acknowledged me quickly and I explained my situation. They went to go get the manager. He explained that I could keep the wrong order and they would remake my food but couldn’t give me a refund because getting free food was more than fair. I didn’t ask for a refund I just wanted to make it right. But, I didn’t like this response because. I didn’t want the free food. It wasn’t my order. I was in alot of pain and wanted them to get my order correct the first time. I explained this to them. The manager walked away and the crew member was extremely nice and remade my bowls. I noticed they were out of alot of ingredients or the ingredients were old. He had to go to the online service line to get ingredients. If the restaurant is serving food for a few more hours. The ingredients should be available until end of day. I wasn’t abke to get one of the ingredients that was in my order due to them being out even in the back.
The manager did change his tune and say I could go to 1800 chipotle and get a refund there. Then he apologized again. I was given my order and a large cup of guacamole which was nice.
I did reach out to the contact center. I’m waiting for a response.
I would say if you are wanting Chipotle from this location just go in. This is the second time they messed up my online order and I’ve had to go in and have them remake it.
… moreI spent around $56 for my 2 bowls and sides. That’s expected and was fine. My order arrived around 8:10pm. I was shocked to find that what I had ordered wasn’t in the bag. The order was completely wrong. I tried calling the location but because it was a delivery order the system wouldn’t let me speak to a crew member because it said they were busy helping other customers.
I am one week post surgery and I am not cleared to drive but had to go up there to speak to someone. When I arrived most of the crew were standing around talking not busy at all. They acknowledged me quickly and I explained my situation. They went to go get the manager. He explained that I could keep the wrong order and they would remake my food but couldn’t give me a refund because getting free food was more than fair. I didn’t ask for a refund I just wanted to make it right. But, I didn’t like this response because. I didn’t want the free food. It wasn’t my order. I was in alot of pain and wanted them to get my order correct the first time. I explained this to them. The manager walked away and the crew member was extremely nice and remade my bowls. I noticed they were out of alot of ingredients or the ingredients were old. He had to go to the online service line to get ingredients. If the restaurant is serving food for a few more hours. The ingredients should be available until end of day. I wasn’t abke to get one of the ingredients that was in my order due to them being out even in the back.
The manager did change his tune and say I could go to 1800 chipotle and get a refund there. Then he apologized again. I was given my order and a large cup of guacamole which was nice.
I did reach out to the contact center. I’m waiting for a response.
I would say if you are wanting Chipotle from this location just go in. This is the second time they messed up my online order and I’ve had to go in and have them remake it.
Amanda
Leaving a review for anyone wondering if it has gotten any better….it has not.
Cleanliness: When we arrived about 11:30 am on a Sunday, the restaurant was a mess. There as a large puddle of sloshed dirty water all through the kitchen and flowing out to the restaurant. Not only did it look unsanitary it was unsafe for the customers walking through it. Every table was dirty and food was all over the floor.
Service: Absolutely horrible and frustrating to watch. Somehow they had already run out of rice at the beginning of lunch rush, and while waiting for more to be made, the employees just stood around. Maybe this would have been the time to cleanup/be productive is some way? Watching the employees was like watching toddlers. Nobody moved with a purpose or sense of urgency despite the long growing line. I watched what looked to be a manager slowly go get gloves to put them on and rather than hurrying back to serve, he proceeded to try to “make baskets” by throwing balls of trash in the trash bin. Their inability to serve timely is 1) lack of being ready and prepared for a rush (supplies not being in place like bags which server had to leave station and retrieve. 2) Only one server that also serves as the person at register which is under staffed for lunch hour. 3) Employees will move as efficiently and fast as their manager. This manager moved aimlessly with the speed of a turtle and so did everyone else.
Want a burrito bowl? Go to Qdoba instead.
… moreCleanliness: When we arrived about 11:30 am on a Sunday, the restaurant was a mess. There as a large puddle of sloshed dirty water all through the kitchen and flowing out to the restaurant. Not only did it look unsanitary it was unsafe for the customers walking through it. Every table was dirty and food was all over the floor.
Service: Absolutely horrible and frustrating to watch. Somehow they had already run out of rice at the beginning of lunch rush, and while waiting for more to be made, the employees just stood around. Maybe this would have been the time to cleanup/be productive is some way? Watching the employees was like watching toddlers. Nobody moved with a purpose or sense of urgency despite the long growing line. I watched what looked to be a manager slowly go get gloves to put them on and rather than hurrying back to serve, he proceeded to try to “make baskets” by throwing balls of trash in the trash bin. Their inability to serve timely is 1) lack of being ready and prepared for a rush (supplies not being in place like bags which server had to leave station and retrieve. 2) Only one server that also serves as the person at register which is under staffed for lunch hour. 3) Employees will move as efficiently and fast as their manager. This manager moved aimlessly with the speed of a turtle and so did everyone else.
Want a burrito bowl? Go to Qdoba instead.
Richard Kern
Excited to have this nearby but they’re having some serious issues. I won’t be going back for quite some time. My most recent order took over an hour to make. On top of it there was undercooked meat in the order. Trash inside the restaurant was filled to the brim. Several people were waiting for orders.
… moreMario M
Not even worth stopping, always dirty always one person behind the counter, takes 45 minutes to complete an order, if it was going to be these bad, why even opening, Panda Express is within 5 minutes and much better service. Or the chick fil a next door, you guys are killing the brand reputation.
… moreErin
If I could give 0 stars, I would — they don’t even deserve one. I went to this Chipotle on October 13, 2025, and it was hands down the worst experience I’ve ever had at any Chipotle. I placed my order for 6:50 PM and didn’t even head to the store until 7:27 PM because they’re always behind — and somehow, I still ended up waiting 27 minutes in the Chipotlane. When I finally got my food, it was stone cold.
No one greeted me when I pulled up, and I sat at the window for another 10 minutes before anyone even bothered to open it. The whole operation feels completely disorganized and poorly managed. There’s absolutely no sense of urgency or customer service. This is unacceptable for a business, especially one as established as Chipotle.
Do yourself a favor and go to the O’Fallon location instead — even if it’s a longer drive, at least your food will be hot and ready when it’s supposed to be. This location is a total disaster and honestly needs to shut down until they can figure out how to run it properly.
… moreNo one greeted me when I pulled up, and I sat at the window for another 10 minutes before anyone even bothered to open it. The whole operation feels completely disorganized and poorly managed. There’s absolutely no sense of urgency or customer service. This is unacceptable for a business, especially one as established as Chipotle.
Do yourself a favor and go to the O’Fallon location instead — even if it’s a longer drive, at least your food will be hot and ready when it’s supposed to be. This location is a total disaster and honestly needs to shut down until they can figure out how to run it properly.
Steve Anderson
Food was very tasty. Our first time which we told the girl. Got the carne asada bowl. Did NOT KNOW and wasn’t told what you could have on it. The place itself was absolutely filthy!! Food scraps all over the floor and the tables. The trash bin was overflowing! There were 6 employees in the building (it’s small) and not one came over to clean anything up. Will not be returning and pray we don’t get food poisoning, it was that bad!
… more