Chipotle Mexican Grill

  3.4 – 1,132 reviews   • Mexican restaurant

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Chipotle Effingham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 62401

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Order and Reservations

Order: Order online

chipotle.com

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Chipotle Mexican Grill in Effingham, IL

Browse all Chipotle Mexican Grill restaurants in the United States to enjoy responsibly sourced and freshly prepared burritos, burrito bowls, salads, …

Chipotle Mexican Grill in Effingham, IL

1207 N Keller Dr Effingham, IL 62401. place icon. Get Directions · (217) 347-3800 · Order Online. Store Hours. We’re Open NowCloses at 10:00 PM.

Chipotle Mexican Grill Locations in Effingham | Burritos, Fast Casual …

1 Chipotle Locations in Effingham. Chipotle Effingham. Open – Closes at 10:00 PM. 1207 N Keller Dr. All Chipotle Locations/; Illinois/; Effingham.

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Reviews

No thank you
Almost half a scoop of rice in a bowl, shook, then just the tip of the spoon and shook again to make sure it covered the base of the bowl. I kid you not, there *might* be 3 grains of depth to the rice. Barbacoa was pinched, shook, put on, then some taken off. I have more corn in my bowl than I do rice and meat combined. This Chipotle was always my go to stop heading down 70 but is an absolute disaster now. And the lady literally SCREAMING for Mark as she walked aimlessly around in the back just topped it off. This place needs to either rethink what they are doing or close the doors because the standards here are shot.
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Mehak Randhawa
I had a really disappointing experience at this Chipotle location. First off, the food portions were noticeably cut short – not even a full scoop of chicken, and several items like corn salad and mild salsa weren’t available at all The lettuce was especially bad: it was mostly thick stems that looked like celery, with hardly any actual leaves, and it was brown and old-looking,

The service wasn’t great either. Staff didn’t seem attentive, and the overall quality felt rushed and careless. At the drink counter, there were no napkins provided, which is a basic necessity. To top it off, the washroom was not clean, adding to the negative impression.

Overall, this visit was very disappointing. Chipotle usually has higher standards, but this location really needs to improve both food quality and customer service.
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Ranjit Deol
Extremely disappointing visit. The trash cans were full, and the dining area was dirty—no one seemed to be cleaning up. The food quality was awful: the chicken was way too salty, the beans were dry and overcooked, and everything tasted like it had been sitting out too long. Chipotle is supposed to be known for fresh, good-quality food, but this tasted far from it. The staff made it worse—they were standing around chatting with each other instead of helping customers or keeping the place clean. Overall, this location felt careless and unprofessional. I won’t be coming back.
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Celia Jeremejevs
Always missing items from online pickup. They could at least leave a note or explain why the items weren’t included as I understand they need to prep but it’s always upsetting when you get home and theres no guacamole, queso and your meal is missing half of its ingredients. This is unacceptable, and I think this is a management issue.

The tacos attached were supposed to have cheese, fajita veggies and lettuce. Additionally, the queso was supposed to be a cup on the side.
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Ye Tao
I just got the order. It was very light. When I opened it in the store, it was like this. The clerk said the manager was here. The manager took a look but said nothing. This was the worst experience.
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Peter Bauschke
One of the dirtiest Chipotle restaurants I’ve ever walked into. Everything from the glass entry doors with gross hand prints all over the glass, and the door handles. General cleanliness inside restaurant was appalling. All the utensil bins were empty except for the knives. Then when I walked up to the food, all the meats looked dry, The beans not turned over and developed a skin. Everything behind the counter was dirty and gross. I’ve eaten out a lot of Chipotles and never saw anything this bad.
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Maria Jose Sanabria Maria José Sanabria
Today was one of this days where the employees don’t want to be there. The staff seems like 0 motivated to serve. The stake didn’t have any flavor. Like just cook with no sat or seasoning. I ordered a salad and how you can see in the picture my salad didnt have any lettuce and barely a little barbacoa. And it seems like if it was a new employee serving but whoever is in charge wasn’t around making sure he’s doing Rigth. Overall very disappointing performance and management.
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Erin Johnson
I’m usually not someone to leave reviews, but I felt the experience I had today should be shared. This was single-handedly the best experience I’ve had at a chipotle anywhere. The staff was incredibly nice and courteous, even towards my toddler kiddo! Despite being short staffed, they went above and beyond to make sure we had what we needed, even when it was rush hour. The food was delicious and cooked super well. My husband said it was the best chicken he’s ever eaten at a chipotle. Effingham is the one stop we make during our 10 hour car ride every couple months to get lunch, and we definitely made the right choice by stopping by here!
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Alex Spencer
Initial impressions were subpar. I was not greeted upon entry. In fact, not a word was said to me until I gave the young men behind the counter a “thanks have a good night”. Honestly not sure if they responded. Appeared everything was accounted for in the order. Had to get napkins and cutlery. Not a huge deal. When we go home from the pickup, I notice mine and my wife’s kids were a bit crushed on the bowls, which were on top. Then my kids cheese quesadillas weren’t even close to melted. Our bowls were suppose to have fajita veggies, none. I ordered and paid for an extra tortilla (I remember when they were free). Nada. Overall lacking in service and attention to detail.

Edit: just realized that we ordered chocolate milk for our boys and they got regular milk. And chicken in our guac. Love the extra protein, not where I wanted it lol
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Team Maroon
Ordered on the app to pickup and go. I arrived at the estimated time and nothing, they hadn’t even started. They had no chicken and didn’t even start to make it till I talked with them. 20 minutes later they started preparing my meals. Arrived home 30 minutes later than anticipated, and two of the meals were not prepared the way they were ordered. Not switched, completely different meals. Tried to call with no success.
And while I was there the manager told an employee to clock out and leave. She did.
We go here frequently, and a lot of the times they get it right, but they are always short staffed or having some sort of trouble. They definitely need a make over.
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