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Chipotle Ontario is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill in Chicago, IL
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Reviews
Dragan Danicic
Order was missing ingredients. Instead I was given a bowl full of rice and beef. As much as I appreciate the extras, I am not gonna eat a pound of beef with some rice. During the pickup staff members failed to inform me of that issue or ask if I wanted some other vegetable replacements. Poor communication by the employees.
… moreGourmand
Nothing special about this location. They do solid food, give slightly small portions, and staff don’t even look happy to be there. Atmosphere could also be greatly improved with more cleanliness.
Food is ok, nothing to write home about. They also don’t keep any Tabasco sauces out like all other locations do!
The restaurant itself is in disarray, napkins, trash, and food scatter the ground around and on tables.
… moreFood is ok, nothing to write home about. They also don’t keep any Tabasco sauces out like all other locations do!
The restaurant itself is in disarray, napkins, trash, and food scatter the ground around and on tables.
Matthew Seymour
This Chipotle, located in downtown Chicago, was wonderful. The food and service were the same quality I’ve become accustomed to over the years. The restaurant was clean, and I quickly had my favorite burrito ready to be devoured. I’ll not hesitate to visit this location again the next time I am in thr city.
… moreMatias Zamorano
This Mexican restaurant, located in Chicago’s Near North neighborhood, offers a spacious and comfortable dining area, though delivery and takeout options are also available.
The service is very friendly, and the restaurant is remarkably clean and well-maintained. Highly recommended.
… moreThe service is very friendly, and the restaurant is remarkably clean and well-maintained. Highly recommended.
Ahmad A
This is a great location. Staff are friendly and efficient. Guacamole is good here. In general I’m not a fan of chains, and Chicago has incredible Mexican food in general. However the awesome Mexican food in Chicago area is not located downtown. You have to commute. So I had to compromise and try this location.
… moreSpencer K Bailey
Let us down this time! You may ask why our picture shows us eating our bowl with our lid… let me tell you: We had a day of it…. delayed flight. Lost luggage…. we were looking for some silver lining with some burrito bowls from chipotle. Got no silverware, no napkins, and wilted lettuce.
🙁 had to try to stomach it and eat it with the tinfoil top as a spoon 🙁
… more🙁 had to try to stomach it and eat it with the tinfoil top as a spoon 🙁
Manu G
When I want healthy fast food I get a salad at Chipotle. Service at this location was nice enough, portions and taste was fine. I liked my salad with barbacoa more than the rice bowl with steak. Definitely add guacamole and cilantro.
… moreMelissa Miller
Need to find a process for pick up orders. The entire purpose of a pick up is to skip the line, yet every single time I come for my food, I’m ignored until the queue is cleared. This needs to be fixed because it’s annoying and defeats the purpose of ordering ahead of time. Also, most employees here are extremely unfriendly and act irritated when I have to finally speak up for myself and ask for my order.
… moreGrant Jordan
Feel bad writing a bad review because they always seem to be short staffed… but I travel to the area frequently and this store is always out of stock and slow. Want the new sauce or meat? It’s out.. I have been before and they didn’t have any rice?? Forks? Nope. It is frequently a 20 minute experience for me as well regardless of line size.
I just don’t think I can keep giving this one chances. Can’t wait for cava to open. Writing this review as I eat my bowl without a fork (didn’t have any).
… moreI just don’t think I can keep giving this one chances. Can’t wait for cava to open. Writing this review as I eat my bowl without a fork (didn’t have any).
Monique Simmons
I ordered two chicken tacos but was charged 9.28 for two veggies tacos and I paid almost ten bucks and I’m not a vegetarian.the store didn’t answer and corporate was useless
… more