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Chipotle Grayslake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 792 E. Belvidere Road, IL-120, Grayslake, IL 60030
Phone: (224) 298-0053
Order and Reservations
Order: Order online
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Reviews
Itsjustmilo
Was so happy they built one of these in GL, was tired of having to deal with traffic anytime I wanted chipotle but I was skeptical when I saw the reviews from this place. I went in and was stunned by the cleanliness and the hospitality. The portion sizes are great too, got a double chicken and the staff had trouble closing the lid. I highly reccomend this place if your skeptical 🙂
… morehector salas
For opening day this wasn’t a really good sign of a good start. First off I ordered TWO different orders. Me a burrito and her a bowl. Both portion sizes were just so bad. This burrito was skinny as hell! All rice and just a dab of meat in here. HOOK US UP! Then hers was just equally as sad as mine. Whole lot more cheese than anything else. Nice people, but man let’s leave the small portion away from this location and then I’ll be back
… moreAbe Barrera
Decent experience with a newly opened chipotle. Forgot my cup in the bag and didn’t shove my food on the shelf for pickup but standard growing pains. (Note Smaller portion than usual. And long line) I believe this location will get better overtime especially as they get more customers especially with proximity to the college campus nearby and it’s online order only drive thru
… moreNikki Davila
I’ve gone here multiple times since it opened and it’s honestly a hit or miss with the food and customer service – and it’s usually a miss. I just left after complaining to the manager on duty Matthew about the terrible customer service I received from Amayrani, who rang up my order wrong and said she couldn’t do anything about it after talking with her friends ahead of me for over 5 minutes. Matthew said “well I can’t fire her so do you want a free bowl” to my complaint while she sat there laughing. On top of the horrible customer service; the food almost always tastes like it’s been sitting out for a while and the portions are insanely small to where you almost always have to ask for double if you just want a normal portion at any other chipotle. If you can, avoid this location and drive the bit to the Round Lake Beach location because it’s not worth the headache.
… morerichard gonzales
Just came from Chipotle in Grayslake. I sent my wife in to order a steak burrito with just onion and cilantro, she came out with the burrito, but she said they don’t serve the burrito with onion and cilantro, but they can add guacamole, beans, etc.
When I got home I called the restaurant to complain to the manager, all I got was a website to complain.
What kind of “Authentic” Mexican restaurant does not have cilantro and onions available for a burrito ??
Also, the meat was as hard as a rock !
They overdo the cumin for flavor, I didn’t even eat half of it, I threw it away. I’m Mexican, I know what a good burrito should be prepared , I’m going to tell all my friends, stay away !!!!
… moreWhen I got home I called the restaurant to complain to the manager, all I got was a website to complain.
What kind of “Authentic” Mexican restaurant does not have cilantro and onions available for a burrito ??
Also, the meat was as hard as a rock !
They overdo the cumin for flavor, I didn’t even eat half of it, I threw it away. I’m Mexican, I know what a good burrito should be prepared , I’m going to tell all my friends, stay away !!!!
Jack Macher
Portion sizing makes me think it’s coming out of the workers paychecks directly. On top of the food coming out of their paychecks it always seems like you’re bothering them just ordering food. The only good thing about this place is that it’s always clean. Disappointed that this is down the street from me and I’ll make the drive to Gurnee instead.
… moreKristina Strampel
Went here with my boyfriend. Tried to charge me for triple steak when they barely even gave double steak. Rice was mushy and chicken has no flavor. When I commented on them trying to charge me for triple steak they said because they gave three scoops… barely. Poor service. Outside seating was very dirty as well.
… moreKaren Patel
They overcharged me for 2 steak tacos. I got 4 tacos total and they charged me for 6. Two weeks prior when I went they barely put anything inside my tacos. They give the smallest portions. I drive further to go to another chipotle than this one. TERRIBLE
… moreJustin Wienrank
Food taste is great, but prices are high, & you get WAY more food if you order in person than through the App for pick up.
You only get half of a burrito bowl for the full price if you order ahead.
… moreYou only get half of a burrito bowl for the full price if you order ahead.
Google sucks mantooth
Let me start by saying, I love Chipotle!!! I eat at the one by my work at least twice a week. I was really excited about one opening right down the street from my house. BUT Bye far the the smallest portion size I’ve ever had at any Chipotle I’ve ever been to. And for $12.00 with no drink super disappointing!!! Especially for the grand opening. Not setting the bar very high… maybe there having a bad night or something. I’ll try it out a couple more times see if things improve.
… more