


Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill in Saint Cloud, MN
Chipotle Mexican Grill in Saint Cloud, MN
Chipotle Mexican Grill Locations in Saint Cloud
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Reviews
After getting my drink, I went back to the counter to ask for a fork since there were none available. They looked at me as if I had done something wrong and began laughing. Other customers in line appeared shocked, as there was nothing funny about my request.
I have been coming to this location for years, but after this experience, I will not be returning.
I love Chipotle, but avoid the St. Cloud location near the university. This isn’t a onetime thing it’s a recurring experience. I used to be a regular here, and the service has consistently been bad and unfriendly.
Portions are terrible. You’re paying full price for what feels like a kids’ meal. Asking for extra rice feels awkward because they give it like they’re counting grains, and protein portions are treated like gold. The value is just not there.
One visit really stood out. A shift lead or person in charge was more focused on flirting with a woman in line laughing, chatting, and clearly giving her extra portions while I was the very next customer and got rushed, cold service, and noticeably smaller portions. I don’t care if someone gets extra food, but when service and portions change based on who you are, that’s outrageous.
Another incident sealed it for me. I was already late for work, waited patiently while the place was busy, and let them ring up customers ahead of me. When it was my turn to pay, the cashier ignored me and kept making other orders. I understood it was busy, so I stayed calm. I politely asked another employee who was literally doing nothing if he could take my payment so I could leave. I even told him I was late for work. He looked me straight in the eyes and said “NO” in front of everyone. No explanation. No apology. Just no.
Between the disrespectful staff, unfair treatment, and consistently bad portions, this location is outrageous. Do yourself a favor and go to another Chipotle in town.
I asked for double chicken and they gave me one scoop of chicken. I told them that that wasn’t double chicken and they ignored it. So I paid for double chicken when it wasn’t. I never leave reviews but the customer service was terrible, and the food proportions were even worse. I got a tiny bowl and overpaid. The chipotle across from the mall is 150% better. Go there.