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Chipotle Evansville Burkhardt is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
Address and Contact Information
Address: 1310 Hirschland Rd, Evansville, IN 47715
Phone: (812) 916-4789
Order and Reservations
Order: Order online
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Last Updates
Reviews
Morgan rexing
Ordered a simple double chicken burrito and when the worker Victoria wrapped the burrito they squeezed it excessively for no reason and blew out the side of it. A second worker asked her if she should grab another tortilla and she refused. When I politely asked them to wrap it a second time to cover up the blow out she refused and said it would be an extra cost. I should have walked out then and there. If I’m going to spend $17+ on a burrito I would expect it to be wrapped to where half my burrito isn’t falling out when I’m trying to eat it, or at least have the common courtesy to wrap it again to make up for it. Taco Bell wraps their burritos better than this. Absolutely pathetic. If I could give zero stars I would.
… moreLauryn Watkins
Protein lover here! I come here to get their “double protein bowl” with chicken and it’s always delicious. Also, their service is fast and convenient. Much appreciated!
… moreJosh B
What a great location, the staff was super friendly, amazingly enough the store was super clean. And while making our food every time that she did not feel as though it was appropriate, she would go get a better quality of ingredient. So hands-down, best chipotle I’ve been to.
… moreJennifer Grant
I ordered my food online and was told it was ready. When I walked in it wasn’t on the shelf. I asked the lady at the counter and she said they were making it. We sat down and watched them make two other customers food then start on ours.
As she was making mine (white rice, extra) I saw her scrape the rest of the white rice in my bowl then add beans. She sat it aside and worked on my husbands. She went back to mine and scooped two scoops of brown rice and more beans on top.
I got up and asked her, is that for (my name) she said yes. I said did you put brown rice in there? She said, yes. I said it’s supposed to be white rice. She said, I know but that’s what we do when we run out. The other lady in the kitchen speaks up and says, I have more white rice right here.
I then asked the lady who was making my food, why would you substitute it with brown rice when I specifically ordered extra white rice?
And she said well that’s what we do and then when your delivery driver picks up your food, we let them know. I said well, I’m not a delivery driver. It’s my order and I’m here to get it myself. And she said again well that’s what we do and if you didn’t like it, we would remake it.
My husband then said why don’t you just make it right the first time if you’re going to Remake it anyways? She got extremely upset and threatened to walk us because we were upset. Our food was being made incorrectly, and then she threw down the scoops and walked off to the back office.
You can see the photos that I posted there’s nobody in the kitchen because we stood there for five minutes until another employee came out of the back and started making our food for us.
We stood there quietly, while she made our food and asked her not to put lettuce on as the entire container was brown.
It was 7 PM when the store is open until 10 PM, so I imagine they were going to have to make more white rice anyways
After we got our food, we sat down in the dining room to eat it, and several customers came in after us, and got their orders with no issue.
Chipotle sent me A survey after we left, but it doesn’t matter if you complain on those because absolutely nobody ever follows up.
I love chipotle, but the last year I have had more problems than it is worth for what I pay.
I am hoping that management reads this email and takes the necessary steps although I’m not sure that will happen because I’m almost positive the lady that I interacted with was a manager.
Just do better.
… moreAs she was making mine (white rice, extra) I saw her scrape the rest of the white rice in my bowl then add beans. She sat it aside and worked on my husbands. She went back to mine and scooped two scoops of brown rice and more beans on top.
I got up and asked her, is that for (my name) she said yes. I said did you put brown rice in there? She said, yes. I said it’s supposed to be white rice. She said, I know but that’s what we do when we run out. The other lady in the kitchen speaks up and says, I have more white rice right here.
I then asked the lady who was making my food, why would you substitute it with brown rice when I specifically ordered extra white rice?
And she said well that’s what we do and then when your delivery driver picks up your food, we let them know. I said well, I’m not a delivery driver. It’s my order and I’m here to get it myself. And she said again well that’s what we do and if you didn’t like it, we would remake it.
My husband then said why don’t you just make it right the first time if you’re going to Remake it anyways? She got extremely upset and threatened to walk us because we were upset. Our food was being made incorrectly, and then she threw down the scoops and walked off to the back office.
You can see the photos that I posted there’s nobody in the kitchen because we stood there for five minutes until another employee came out of the back and started making our food for us.
We stood there quietly, while she made our food and asked her not to put lettuce on as the entire container was brown.
It was 7 PM when the store is open until 10 PM, so I imagine they were going to have to make more white rice anyways
After we got our food, we sat down in the dining room to eat it, and several customers came in after us, and got their orders with no issue.
Chipotle sent me A survey after we left, but it doesn’t matter if you complain on those because absolutely nobody ever follows up.
I love chipotle, but the last year I have had more problems than it is worth for what I pay.
I am hoping that management reads this email and takes the necessary steps although I’m not sure that will happen because I’m almost positive the lady that I interacted with was a manager.
Just do better.
Viola Russell
Missing RICE in BOTH bowls that I ordered and multiple other ingredients- they also included wrong ingredients, bowl wasn’t full at all, guacamole was turning dark, chips were stale. I would’ve gone somewhere else had they just let me know they didn’t have certain ingredients. I got all the way home with 2 wrong bowl orders and a dark container of guacamole.
… moreJ. M.
I spend 16+ dollars for my lunch with no drink!
Too expensive!
I would rather go to Qdoba, across the street!
Cheaper and food is much better, bigger variety and tastier!
About $13-14 dollars, for lunch without a drink, just water with a lemon.
… moreToo expensive!
I would rather go to Qdoba, across the street!
Cheaper and food is much better, bigger variety and tastier!
About $13-14 dollars, for lunch without a drink, just water with a lemon.
Marie Booth
On black Friday, they were out of bowls (really???), guacamole, onions and peppers, and red chimichurri sauce…what kind of management is out of so much?!?
… moreElizabeth Percifield
Victoria at the counter was extremely rude to me for no reason.
My husband and I got dinner here, and I ordered a kids meal- Victoria only gave me one tortilla (even online, it says it comes with TWO) and skimped on everything else. I asked politely for a small cup of corn on the side and she immediately said “that costs extra.” to which I just said that was fine. She didn’t even fill the cup up..
Then she only gave me a choice of milk or juice when I know a kids fountain drink is also an option.
If chipotle frowns upon adults ordering kids meals why do they even allow it?
My husband got a full sized bowl, chips, a drink AND queso and guac so it’s not like we weren’t spending a fair amount of money and I was trying to rip them off or something.
Usually the employees at other locations don’t mind and even ask me if I want an extra side.
I will not be back at this location because of Victoria.
… moreMy husband and I got dinner here, and I ordered a kids meal- Victoria only gave me one tortilla (even online, it says it comes with TWO) and skimped on everything else. I asked politely for a small cup of corn on the side and she immediately said “that costs extra.” to which I just said that was fine. She didn’t even fill the cup up..
Then she only gave me a choice of milk or juice when I know a kids fountain drink is also an option.
If chipotle frowns upon adults ordering kids meals why do they even allow it?
My husband got a full sized bowl, chips, a drink AND queso and guac so it’s not like we weren’t spending a fair amount of money and I was trying to rip them off or something.
Usually the employees at other locations don’t mind and even ask me if I want an extra side.
I will not be back at this location because of Victoria.
Brooklynn Kolb
Don’t ever order online, they put literally nothing in your bowl that cost you $20. You can see the bottom of the bowl every time and will just substitute random things because they don’t feel like making more in the middle of the day. Then when you actually go in and tell them it’s not enough rice, beans, etc. They get an attitude with you about it when there is no extra charge for extra other than the meat that they barely add. If you’re gonna charge an insane amount maybe give people what they order.
… moreTrevor
I wanted to share my recent experience with an order placed at your location two days ago. I ordered a rice bowl and a quesadilla, which I picked up on my way home. Unfortunately, when I arrived home, I discovered that half of the beans from the rice bowl had spilled into the bag. It seems the container was not properly secured before being placed in the bag, and my food ended up sitting in the spilled beans. This was quite disappointing, as it impacted the quality of the meal.
In addition, on two separate occasions, I have noticed that the staff at this location do not greet customers or acknowledge the order with a simple “thank you.” While I understand that restaurants can be busy, basic customer service—such as a friendly greeting or expression of appreciation—goes a long way in creating a positive experience.
I think management needs to take this seriously and address the common issues that can be fixed.
… moreIn addition, on two separate occasions, I have noticed that the staff at this location do not greet customers or acknowledge the order with a simple “thank you.” While I understand that restaurants can be busy, basic customer service—such as a friendly greeting or expression of appreciation—goes a long way in creating a positive experience.
I think management needs to take this seriously and address the common issues that can be fixed.