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Chipotle Jefferson Pointe Relo is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
Address and Contact Information
Address: 1715 Apple Glen Blvd, Fort Wayne, IN 46804
Phone: (260) 268-0636
Order and Reservations
Order: Order online
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Chipotle at Jefferson Pointe | Fast Casual in Fort Wayne, IN
chipotle mexican grill logo. Chipotle. Casual. Dinner. Drinks. Fast Food. Lunch. Mexican. Chipotle offers a focused menu of burritos, tacos, burrito bowls, and …
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Reviews
Annie
Either staff is overwhelmed or they are not trained for customer service. I enterer 10:50 and the whole staff was working on chips bags, and cleaning. This lady yelled we dont serve until 11am. I understand food prep is important. Then open at 11 am then. People are moody
… moreKatrina Johnson
Service was horrible at this location. I waited in line while 4 different employees watched me. Finally a gentleman came from the back to serve me. He wasn’t friendly, didn’t speak and didn’t follow orders, not to mention he was FILTHY. The inside of the establishment was disorganized and disgusting. Soda area was a mess serving bad was a mess food mixed in different compartments. I order chips and guacamole and the chips were salty I couldn’t eat them. I look at the bottom of the bag and it’s filled with salt. Needless to say I will not patronize this establishment again.
… moreCaroline Landon
This restaurant has become such a disappointment. Tiny/half sized portions. Sticky floor from soda. Dirty tables. Obviously Understaffed. Garbage stacked on top of cans. Lemonade machine’s tops open and fallen inside. I am so sad, as Chipotle has historically been my go to for real food in the go. I repeatedly have gotten too small of portions from the drive through, so I went inside to ensure I got a decent portion. Well. I did not.
… morechloee ruckman
Very disappointed with my order. First, my chips were missing. Then I realized my drink was also forgotten. To make it worse, my kid’s quesadilla was completely messed up—the cheese was all melted on the outside and stuck to the tinfoil instead of inside the tortilla. This was frustrating, especially since it was supposed to be a simple order. I expect better accuracy and care, especially when it comes to kids’ meals. I hope this location improves their order checking and food preparation.
… moreKaleb !
Awesome visit at Chipotle today! On Halloween they had a deal for a $6 burrito through the app ONLY but the app wasn’t loading at all. Went inside and they were able to scan it and take my order and still give me the promo for $6. Awesome location and they made my day.
The burrito was fantastic! It was extremely filled and was delicious! I got the tofu meat which I have never tried before and actually really enjoyed it! I wish they had Chorizo meat however but this will do. 11/10 experience at this location & I’ll definitely be back! Second time back, decided to try a bowl, even better experience! It was MASSIVE! They added so much food and toppings it was definitely worth the cost. Everytime I come here I always get a gluten-free experience and I really appreciate it! Great workers at this location. PLEASE KEEP THE BRISKET!
… moreThe burrito was fantastic! It was extremely filled and was delicious! I got the tofu meat which I have never tried before and actually really enjoyed it! I wish they had Chorizo meat however but this will do. 11/10 experience at this location & I’ll definitely be back! Second time back, decided to try a bowl, even better experience! It was MASSIVE! They added so much food and toppings it was definitely worth the cost. Everytime I come here I always get a gluten-free experience and I really appreciate it! Great workers at this location. PLEASE KEEP THE BRISKET!
Sierra Sisco
We order chipotle a lot as a family. This location is by far the WORST. We will never return. The cheese for the kids quesadilla was not melted at all, the bowls were like soup, and the tacos were beyond messy. The toppings weren’t even inside the taco and the tacos were stuck to the container. The food taste like it’s not been made fresh. The chips have HUGE salt clusters on them and the bag is only filled not even a third of the way. Very disappointing for $100 spent.
… moreVirgilia Figredo
This happened today (11/8/2025) 12:15pm
staff : Logan
Disgraceful and extremely disrespected:
Everything went just great (we were coming to lunch after my son’s good swim meet) until I actually glanced through my receipt to see a charge against an item I did not ask for.
Since I wasn’t asked about the item to be charged which I clearly told her not to I thought I was within my right to pick up the drink right in front of her which I did not receive.
While walking away the person from across the counter walked after me asking if I had paid for the drink. I said “Yes” you have charged me and I showed her my receipt. She went on to say “next time before picking up ask me else it looks like you are “STEALING”… Seriously, is this how you train your staff to talk to customers? I’m sorry but I’m pretty sure she wouldn’t use that tone if they did not share my skin color.
Was it ok to continually insinuate about stealing when it never happened in the first place?
She continued to tell the same word “stealing” again and again where she could have been civil and tried to diffuse the situation.
First your staff charged me without consent or any clarification and then she says “I thought you took it” and then she goes on to say “it looks like you were stealing”. Wonderful way to ruin someone’s day. I wish the people facing customers had a bit more decency to treat customers with respect.
This interaction was unprofessional, disrespectful, and deeply upsetting. I hope your team takes this matter seriously and provides additional training to ensure staff speak respectfully to all customers and verify charges before making assumptions.
… morestaff : Logan
Disgraceful and extremely disrespected:
Everything went just great (we were coming to lunch after my son’s good swim meet) until I actually glanced through my receipt to see a charge against an item I did not ask for.
Since I wasn’t asked about the item to be charged which I clearly told her not to I thought I was within my right to pick up the drink right in front of her which I did not receive.
While walking away the person from across the counter walked after me asking if I had paid for the drink. I said “Yes” you have charged me and I showed her my receipt. She went on to say “next time before picking up ask me else it looks like you are “STEALING”… Seriously, is this how you train your staff to talk to customers? I’m sorry but I’m pretty sure she wouldn’t use that tone if they did not share my skin color.
Was it ok to continually insinuate about stealing when it never happened in the first place?
She continued to tell the same word “stealing” again and again where she could have been civil and tried to diffuse the situation.
First your staff charged me without consent or any clarification and then she says “I thought you took it” and then she goes on to say “it looks like you were stealing”. Wonderful way to ruin someone’s day. I wish the people facing customers had a bit more decency to treat customers with respect.
This interaction was unprofessional, disrespectful, and deeply upsetting. I hope your team takes this matter seriously and provides additional training to ensure staff speak respectfully to all customers and verify charges before making assumptions.
Alyce Gilbert
I ordered a chicken burrito from the Chipotle on West Jefferson in Fort Wayne, IN through Door Dash. The burrito was mostly rice with barely any chicken or other ingredients. I also feel like it’s hit or miss at this particular Chipotle.
… moreCaleb Oren
Ordered via app and scheduled pick up in the chipotlane. Ordered two meals. App said food was ready at 12:30. Arrived at 12:37 PM, gal working the drive through window said “carne asada was currently being cooked and unsure when it will be ready”. She suggested I pull into the pick up parking spot and it would be brought out. She said the other car in the pick up spot was also waiting. Waited in pick up spot until 12:57 PM when the food came out. Arrived home food was barely warm. Gal who brought the food out was pleasant. Didn’t apologize for poor service or anything but pleasant and appropriate. Overall, poor experience for fast food, which aligns with their google reviews overall.
… morequeen alondra
food is always good fresh here, always feel welcomed. the worker named vianey always serves me good! great customer service!!! 10/10 experience
… more