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Chipotle Castleton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
Address and Contact Information
Address: 5320 E 82nd St, Indianapolis, IN 46250
Phone: (317) 913-1425
Order and Reservations
Order: Order online
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Browse all Chipotle Mexican Grill restaurants in the United States to enjoy responsibly sourced and freshly prepared burritos, burrito bowls, salads, …
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Reviews
Natalie Maldonado
this chipotle never fails to disappoint me. First of all the lady making my bowl puts the smallest amount of rice then proceeds to give me the driest left over steak then I ask for lettuce and she puts like a pinch of lettuce in my bowl then she made my boyfriends burrito and she couldn’t wrap it so another employee came to help and he was just playing around with it trying to teach her how to wrap but the way he just kept taking long and rewrapping it for her to learn just made me and my boyfriend lose our appetite I just overall don’t like this location the food and service quality is just horrible.
… moreSusan Ma
My fiance and I pickleball and workout close by so we usually grab food here before heading back home downtown. Always impressed with staff and cleanliness here. Specifically tnight with Katie and Keenan behind the food bar. The steak took 5-10min wait so they offered a fountain drink while we waited which was so kind. I wanted more corn as well which Keenan was nice enough to grab me more without me insisting like I’ve had to do before downtown. Katie also offered us free guac to participate in a feedback survey so the hospitality here was 10/10 top notch!! We felt well taken care of and rewarded as a loyal customer to chipotle. Leaving beyond satisfied. Will definitely be back, thank you!!
… moreKimberly S.
I’m rating this particular Chipotle location because of the service I received from one of the employees.
I have a severe allergy to avocados. Before placing my order, I let the employee standing before me know about my allergy. This particular employee looked a bit dazed and confused. That employee glanced at the food line and looked back at me but didn’t say or do anything to prepare for my order. Maya saw and heard the conversation and immediately stepped up saying that she would take my order.
Maya took off her gloves, washed her hands, cleaned the counter surface in front of the employees, washed her hands again, put gloves, on lay down 2 sheets of foil (side-by-side to prevent my tortilla from touching any surface) and then was ready to make my burrito. That alone gets two thumbs up and five stars. ⭐️⭐️⭐️⭐️⭐️.
As a customer who unfortunately has a food allergy, I felt safe and protected. I felt seen and understood. I really hope this location acknowledges Maya, and I hope that she receives a statement from Chipotle corporate on her professionalism, taking command of a situation, food handling, and care for customers.
Thank you, Maya.
Date of service was December 26th or 27th, 2025.
… moreI have a severe allergy to avocados. Before placing my order, I let the employee standing before me know about my allergy. This particular employee looked a bit dazed and confused. That employee glanced at the food line and looked back at me but didn’t say or do anything to prepare for my order. Maya saw and heard the conversation and immediately stepped up saying that she would take my order.
Maya took off her gloves, washed her hands, cleaned the counter surface in front of the employees, washed her hands again, put gloves, on lay down 2 sheets of foil (side-by-side to prevent my tortilla from touching any surface) and then was ready to make my burrito. That alone gets two thumbs up and five stars. ⭐️⭐️⭐️⭐️⭐️.
As a customer who unfortunately has a food allergy, I felt safe and protected. I felt seen and understood. I really hope this location acknowledges Maya, and I hope that she receives a statement from Chipotle corporate on her professionalism, taking command of a situation, food handling, and care for customers.
Thank you, Maya.
Date of service was December 26th or 27th, 2025.
Mason M (Mason)
I usually don’t bother leaving 1 star reviews but this was just such a comically bad experience I have to write about it.
I visited about 2 months ago and I still think about it. My SO and I arrive for lunch, we mobile ordered ahead 15 minutes prior, 2 Chicken Quesadillas with Brown Rice, White Rice, and Black Beans as the sides. The food wasn’t ready, no big deal so we sit down and wait. Just sitting at the tables you can tell that it was wiped down with dirty water. There is a residual stench radiating from it.
After about 10 minutes, we notice most of the staff isn’t doing anything, there is a single guy in the back with a Bluetooth speaker blasting music, one guy is doing prep, cashier and the 2 counter people are standing around socializing with each other. They will make eye contact with you but won’t go out of their way to engage with you.
I go up to the cashier and ask if they received a mobile order for “SO’s name” and they confirmed they did. I asked if they had made it and the cashier went in the back to ask if they had. She comes back and tells me they didn’t and starts making it.
After 5-6 of fumbling around she gets someone to come help her make the quesadilla because she doesn’t know how. They both start working on it and they ask: “Does the chicken go inside the quesadilla?” ?????
I’m simply baffled at this point. I responded with “yes” and they eventually got out the order but the entire experience felt like walking into a play where all of the actors had no idea what role they were assigned or what their lines were. It’s closer to a circus than it is a functioning restaurant.
Not sure if its a lack of training or management or a lack drive to work properly but I highly recommend stopping at any other chipotle nearby.
… moreI visited about 2 months ago and I still think about it. My SO and I arrive for lunch, we mobile ordered ahead 15 minutes prior, 2 Chicken Quesadillas with Brown Rice, White Rice, and Black Beans as the sides. The food wasn’t ready, no big deal so we sit down and wait. Just sitting at the tables you can tell that it was wiped down with dirty water. There is a residual stench radiating from it.
After about 10 minutes, we notice most of the staff isn’t doing anything, there is a single guy in the back with a Bluetooth speaker blasting music, one guy is doing prep, cashier and the 2 counter people are standing around socializing with each other. They will make eye contact with you but won’t go out of their way to engage with you.
I go up to the cashier and ask if they received a mobile order for “SO’s name” and they confirmed they did. I asked if they had made it and the cashier went in the back to ask if they had. She comes back and tells me they didn’t and starts making it.
After 5-6 of fumbling around she gets someone to come help her make the quesadilla because she doesn’t know how. They both start working on it and they ask: “Does the chicken go inside the quesadilla?” ?????
I’m simply baffled at this point. I responded with “yes” and they eventually got out the order but the entire experience felt like walking into a play where all of the actors had no idea what role they were assigned or what their lines were. It’s closer to a circus than it is a functioning restaurant.
Not sure if its a lack of training or management or a lack drive to work properly but I highly recommend stopping at any other chipotle nearby.
Mr. Wiley
Visited 2/25/23
Today, we were craving some Chipotle and decided to stop by the restaurant. Upon entering, we noticed the restaurant was visibly understaffed, as many of the food dispensers were empty and the tables were dirty.
Despite this, we proceeded to order; 2 chicken bowls and a veggie bowl. We were disappointed to learn they had run out of grilled peppers and onions, which are a staple when ordering a chicken bowl.
When we went to pay for our food, I asked for a towel to clean a table, but the cashier kindly offered to clean it for us. Despite the restaurant being busy with a steady flow of customers, the cashier was still friendly and helpful.
While the food was tasty, the understaffing and lack of cleanliness in the restaurant were concerning.
In the future, we hope that the restaurant can improve its staffing and cleanliness.
… moreToday, we were craving some Chipotle and decided to stop by the restaurant. Upon entering, we noticed the restaurant was visibly understaffed, as many of the food dispensers were empty and the tables were dirty.
Despite this, we proceeded to order; 2 chicken bowls and a veggie bowl. We were disappointed to learn they had run out of grilled peppers and onions, which are a staple when ordering a chicken bowl.
When we went to pay for our food, I asked for a towel to clean a table, but the cashier kindly offered to clean it for us. Despite the restaurant being busy with a steady flow of customers, the cashier was still friendly and helpful.
While the food was tasty, the understaffing and lack of cleanliness in the restaurant were concerning.
In the future, we hope that the restaurant can improve its staffing and cleanliness.
yaneth hernandez
A very filthy chipotle location! I have been there a few times to take out and I notice all tables and floor was dirty, I assumed that they’ve been busy and hadn’t had time to clean up. Last week I went to dine in and same scenario, all tables dirty, floor with trash around. I ate there for about 30m and no it wasn’t so busy for this place to look so filthy. I came in today again with my nephew and we decided to dine in again, I had to clean one table myself because all tables were dirty, and floor disgusting. We ate there for 30m and only 2 or 3 customers came in while we were there. All employees were in the back doing who knows what. No napkins out side no aguas frescas, just an empty filthy place.
… moreBecca Locke
We ordered pick-up. The speciality drinks were all dry and clearly hadn’t been stocked in awhile. Was not told that when we got our cups. I figured we could deal with that. But when I opened my food bag, the guac was all brown and partially-filled. Okay, again I’ll just have to deal. Well, digging into my guac, I had a huge piece of lettuce and a huge piece of onion. Yuck. We will not be back to this location.
… moreCherish S.
Decided to order a burrito for pickup and I’m highly disappointed. It’s mainly rice, maybe 5 pieces of chicken; that’s ridiculous! Chipotle isn’t worth it.
… moreKeanna Burris
Elaina is the main reason I am writing this review. Every time I go into this location she is amazing! Always kind and patient with me! I moved and have not been to this location in a year but I was in the area and stopped by. Elaina was present and did not fail to be the amazing soul I remember her as. Thank you!
… moreHillary Pleake
There’s no point in ordering pickup because they’re going to do the 10 people in line before they ever consider making your food, second time this has happened here
Also double the protein is more like single serve portion
… moreAlso double the protein is more like single serve portion