Chipotle Mexican Grill

  4.1 – 1,298 reviews   • Mexican restaurant

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Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 44718

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chipotle.com

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3232 Cleveland Ave NW – Chipotle Mexican Grill in Canton, OH

Nearby Stores · Chipotle Mexican Grill. 5097 Dressler Rd NW, Canton, OH, 44718. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 6410 Market Ave N, Canton, OH, …

Chipotle Mexican Grill in North Canton, OH

1472 N Main St North Canton, OH 44720. Near N Main St & Applegrove St NW. place icon. Get Directions · (330) 266-4320 · Order Online · Order Catering.

Chipotle Mexican Grill Locations in Canton | Burritos, Fast Casual …

Browse all Chipotle Mexican Grill restaurants in the United States to enjoy responsibly sourced and freshly prepared burritos, burrito bowls, salads, …

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Reviews

snl330
I’ve had decent meals at this Chipotle in the past, but there was a severe degree of cross-contamination in my latest order. I don’t eat meat, and my sofritas burrito was full of carne asada or steak (I opened the burrito up in the picture). I understand that the line gets busy and the workers are working fast, and I even understand a piece of meat here and there in my orders, but this amount of cross-contamination is unacceptable. Even my cousin who eats meat had chicken in his carnitas burrito. There was so much meat in mine that the line workers should have noticed. Chipotle managers, please train your staff to be more mindful of this.
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Ian S
This Chipotle is one of the worst around. Today was 15 minutes waiting in a relatively short line but we finally gave up and went somewhere else.

The employees looked absolutely miserable—like I walked in and announced a death in their immediate family. Store looked like crap. Doordash orders were piled up by the register.

This location is famous for always having a sign to warn you something is malfunctioning. What signs were taped up on to the sneeze guard today? Glad you asked. There were two:

1) NO(T)ICE: No Ice. Yes, the place with 10+ different cold beverages has no ice. Shame. I was looking forward to a glass of warm iced tea.

2) Exact change only: with “or card” scribbled onto it with a sharpie.

Oh, and the music was broken. Just cold, dead silence to go with your warm drink.

Here’s an idea You’re a $52 billion-dollar company. Act like one.
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Erin Tucker
I placed a mobile order scheduled for pickup at 9:10 p.m. (the store closes at 11:00 p.m.) and sent my husband to pick it up. He arrived around 9:00 p.m. and waited until approximately 9:55 p.m., even though the store was not busy and is only about five minutes from our location.

When he returned, all four entrées were incorrect. Only one item had a sticker on it, and it was not our name. He immediately returned to the store around 10:10 p.m. During this second visit, he learned that the grills had already been shut down around 9:00 p.m., nearly two hours before closing. Employees were telling customers they were out of chicken and steak and were serving only what was already cooked. This explained why orders were repeatedly incorrect—staff were trying to get rid of remaining food rather than prepare what had been ordered.

Because the order was prepaid through the mobile app, we could not simply leave. The manager eventually reprimanded employees in front of customers and restarted the kitchen equipment. My husband did not return home until 11:00 p.m. In total, he spent nearly two hours at the store over two trips trying to receive a correct, prepaid order. This food was intended to feed my two children.

The manager gave my husband a piece of paper with an 800 number and stated that we would receive a full refund, explaining that she could not process it herself because it was a mobile order.

The following day, I called the number provided. The representative I spoke with was extremely rude, interrupted me repeatedly, raised his voice, and placed me on hold while I was still speaking. He initially offered three free entrée credits (we ordered four) and dismissed the fact that my husband spent nearly two hours in the store. He also argued that since we eventually received the correct food, the situation should be “fine.”

I disagreed and explained that the manager specifically promised a full refund. After placing me on hold again, he returned and said he would cancel the credits and process the refund. He then ended the call rudely.

This experience was unacceptable from start to finish—long delays, incorrect orders, grills shut down well before closing, and disrespectful customer service afterward.
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christian collin
Ice machine has been down for over a month!!! The Food isn’t that good seems like they don’t check the temperatures etc! The portion sizes are getting incredibly low. Please FIX YOUR DRINK MACHINE and STOP BEING STINGY on PORTIONS!!!
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Nunya Business
Had my typical bowl including brown rice, chicken, black beans, grilled veggies, mild salsa, corn, and lettuce. Not sure which ingredient(s) but excessively salty flavor overpowering the palette.
Several visits/month since this post and chicken spices and black beans still overly salty. For a nutrion- conscious business, sodium content seems low on the list of cares. Sure wish they’d address it.
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kristal waters
feel rushed every single time i’m in this store. portion sizes are NOT correct, i shouldn’t be paying for double meat when it’s quite literally 4 pieces. the employees just simply don’t care.
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KHADIJA MAHMOUD
The food I received was cold, and the portion size was too small—you could practically count the pieces of lettuce. I was not satisfied with my order.
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Curtis Smith
This store is generally very reliable. This is also the store we get most of our Door Dash deliveries from. The store is always clean and the employees are friendly. The only compliant i have is that the portions can be inconsistent at times. Sometimes they are huge, sometimes average or small. I see a lot of new faces here (we visit regularly) and it makes me feel like it is a training store for new employees. That could be part of the inconsistency if that is true. However, it has never deterred me from visiting, and we will still be regular attendees.
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NN M
Our catering order for 45 people was absolutely fantastic! What a great meal. Food came hot and nicely packaged. Will definitely use again!
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Mari Laramore
Not the best , went in with my friend the guy who took our order did not have good service, ordered a bowl and a kids quesadilla and this is what I got , the bowl was fine but in my quesadilla they forgot my chips and my drink and the quesadilla was horrible.
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