

Chipotle 130th & Pearl is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 6860 Pearl Rd, Middleburg Heights, OH 44130
Phone: (440) 586-6685
Order and Reservations
Order: Order online
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Reviews
First time ordering from this location instead of Cascade Crossing in off of Tiedman. WOW I’m impressed and will be returning! Ingredients were super fresh and my chipotle bowls were filled to the brim. I haven’t had this experience at Chipotle in years!
The kind girl who was doing the vegetable toppings gave good portions. It seemed to me like it was maybe her first couple of days? As if she’s still training. But her employees are disgusting. They saw that she was backed up with bowls, people are waiting so instead of giving her a hand, they stood there and ran their mouth about her. Then they had the audacity to run their mouth to the CUSTOMERS! I was appalled. The one guest in front of me had only one leg, do you know what this employee asked him “what happened to your leg man??” The disrespect. I could instantly tell the customer was uncomfortable.
Let’s go back to the employees running their mouth about another employee because she’s moving a bit slow. I go to get napkins and a fork and guess what? Trash all over the floor, forks not stocked, napkins not stocked. It looked like a drink spilled and left sticky spots everywhere. But they have the AUDACITY to talk about that poor girl while they can’t even do their job and make sure the restaurant is stocked properly and cleaned.
I’m just so disappointed, that was my first time there to.
I don’t know who’s managing that place but whoever is needs to get their staff in check or hire a new manager. I was a manager for 6 years and NEVER had my employees talk the way these employees were. Gives a bad name to chipotle.
Edit: got home and realized they also made both of my orders incorrectly. So that’s the cherry on top, I suppose.