Craig Carpenter
Ordered online. Drive through. Sat at drive through window for 5 mins. before anyone greeted us. The order was not ready, so we waited. Naturally, when we got home the food was wrong. They filled the order right in front of us and made the food with wrong ingredients.
Dump the drive through. The manner in which you fill orders is not conducive to drive through order fulfillment.
… moreHana Suleiman
This is what happens when you place orders from your app: They give you the saddest Chipotle bowl ever! Even though you ask for extra everything, it’s a waste of money to get rice, six pieces of chicken, and drizzled cheese on it.
… moreLaura Barbour
I always have a good experience at this chipotle. The afternoon staff is always pleasant and friendly.
… moreTrevor Silverblatt
When this chipotle opened, they were a pleasure frequent. It is no longer acceptable to dine here. The employees skimp on portions. It’s almost as if it comes out of their own pocket. I will never go back. I don’t know why Chipotle wants to cut corners so badly, but I cannot support it. Hope they figure it out or go out of business.
… moreStephanie M
Went to pick up a digital order that was scheduled for 7:10 at the drive up window, arrived at the restaurant on time, and then proceeded to wait in line for 30+ minutes. No one apologized for the wait or delay in getting food. If the order cannot be fulfilled in the alloted time, push back the pick up windows to times that are actually realistic. The order was placed 20+ minutes before we went to pick up, no reason it should not have been done with 8 people working.
… moreMike Rumes
Everytime I come to pick up an order the wait time is ridiculous and they are always telling me their waiting on chicken. Or white rice … yet the chipolte on lorain road is great my orders are always ready when I get there I don’t get how one chipolte can be so good and the other one so terrible yet there are only like 2 miles apart
… moreDavid Lackey
Pretty unusual to allow off duty employees to vape inside the restaurant.
… moreTamara Williams
Kids meal was missing chicken, steak was not fully cooked
… moreJohn Martin
Garrett you are running an amazing store! We had the most amazing catering experience with you and your team today. All aspects of food: quality, quantity, the added touches to ensure utensils and bowls… simply wonderful. Thank you! Our family party was only enhanced by your food and service.
… moreJerry Neitzel
Chipotle is obviously as good as the people that work at the store, the North Ridgeville store. The food was perfect. The meats were warm the greens and the saucers were cold. Everything is seasoned the right way the rice cooked to perfection. Just a great job here. It’s nice to see pride in a store. You could see it and tastes As I would hope to expect.
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