Chipotle Mexican Grill

  2.8 – 140 reviews   • Mexican restaurant

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Chipotle Clermont East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Chipotle Mexican Grill 34711

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Chipotle Mexican Grill in Clermont, FL

Browse all Chipotle Mexican Grill restaurants in the United States to enjoy responsibly sourced and freshly prepared burritos, burrito bowls, salads, …

Chipotle Mexican Grill in Clermont, FL

Chipotle Mexican Grill. 610 Cagan View Rd Clermont, FL 34714. Near US Highway 27 …

Chipotle Mexican Grill Locations in Clermont | Burritos, Fast Casual …

Chipotle 3001 S US HWY 27. Open – Closes at 11:00 PM. 3001 S US HWY 27. All Chipotle Locations/; Florida/; Clermont. Contact Support · Careers · Chipotle Goods …

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Reviews

Rich Thurston
Dear Chipotle Team,
I am a regular customer at several Chipotle locations, and I wanted to take a moment to recognize the excellent service I recently received at the location closest to my home.
I placed multiple orders for my family, each with specific custom requests, including having certain ingredients placed in separate containers. The young man on the right in the attached photo was extremely patient, courteous, and attentive while preparing each order. He carefully followed every request and maintained a positive attitude throughout the entire process.
It is not always easy to accommodate detailed orders, especially during a busy shift, but he handled everything professionally and without hesitation. His effort and customer service truly stood out.
Please extend my sincere thanks and appreciation to him and the rest of the team at this location. Experiences like this are why I continue to choose Chipotle.
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LaWanda Hodges
Unfortunately, my last visit to this Chipotle location…or any location is today. The bowl I received had portions which were too small. I visited this specific often because of the drive thru. When I presented the bowl to the preparer I was told that I ordered rice, beans, and chicken (as if I was not the one who placed the order via the app). I told her I either wanted more or a refund. Instead of giving more or a refund, she said she would get her manager. I said, okay. Two men came to the window and explaine portion sizes. I said, I understand. Then, that means the other employees need to be retrained. Turns out neither of those men were managers. Eventually, the manager came to the window and expressed that other customers have been unhappy with portion sizes, as well, they a new GM or disctrict manager. (Title doesn’t matter.) The point is, it was implied that portion sizes are not being brought closer to policy. That is fine. I am okay with that latest information. I will not return to Chipotle because I need consistency. I was told I have to use the app to receive a refund. The app uses a chat bot. The chat bot did not understand or resolve the issue. I used Chipotle’s online form, instead. If I do not get a response confirming the refund, then I will use energy to contact wherever the head office is for my 19.80. I have returned the bowl and all that came with it. I want my money back. It is the principle of the matter. The exchange was heard by someone I was on the phone with while picking up the order. All that needed to be done was adding more rice and beans (I ordered extra beans on the app, by the way). I did not even want more chicken. Nor do I want an overloaded bowl because it makes it difficult to mix. Anywho, I will drive a longer distance to Pollo Tropical to get what I feel is my money’s worth. This Chipotle location is underperforming anyway. All is well.
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IsabelPerez
My fiance and I have tried to give this location multiple chances, and they never make up for it. Every time the app gives an estimated time for when our mobile order is complete, it’s always an extra 15 minutes. The location will also be empty and the order is still not ready in time. They forgot my fiancé’s guacamole (which is an additional charge) and there was a hair on my food. Definitely will not be returning to this location, we have tried plenty of times and it’s just not working.
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AnnaMarie Meredith (Annie Esparza Meredith)
Very clean and polite staff. The food was super quick and ready at second. I got there. Honestly, some of the best chipotle I’ve had in a long time and their portion sizes were very generous. My friend was early for her order and they were able to bump it up to accommodate, which was very polite and kind even though we were willing to wait.✨✨✨✨✨
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Esteban Fernandez – Salvador
Chipotle quality continues to go down hill, now it’s at the point where is no longer edible.

Every visit to any local chipotle store is the same story of dirty restaurants with unprepared staff and extremely low quality of food.

The days of a sustainable culture of top performers empowered to achieve high standards seem to be long gone.

I had the hope that this new location in Clermont would deliver better quality and consistency but once again it’s another disappointment.

The picture below is the perfect display of how Chipotle is currently operating with completely dried out steak, rice with brown cilantro and over all poor quality of food.

The restaurant seems to have extremely low ADS, should be very simple to cook by order and have the correct amount of prep done to deliver better quality.

Same with cleaning, a slow restaurant should never look that way this one does.

A quick trip to the new Panda Express next door shows that fast food can still have good quality, consistency and clean restaurants.

Do better, Chipotle.
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Gabriel Watrous
The restaurant was clean, the food was delicious, and the staff were genuinely kind. I noticed there are many negative reviews, but based on my visit, I didn’t see anything concerning. It seems like things may be improving here.
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Danielle Andrews
This new location is not as good as others. The staff is lacking a service mindset and treats you like an afterthought. They portion out all the food pretty small, and I had to keep asking them to “add more”. I was not impressed nor did I feel valued. If Chipotle is telling their employees to give smaller portions i will not be coming back. This chain used to be more friendly and service oriented. I will purchase from Publix instead when I am in this area (Clermont hwy 50)
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Gisselle Carrillo
Visited this location on 1/23/2026 (order #390). This is my third time coming to this Chipotle, and all three visits have had poor customer service, but this experience was by far the worst. According to my receipt, the host was Jamaria, and her behavior completely took it over the top.
From the moment my fiancé and I walked in, she was rude and had a clear attitude. We arrived about an hour before closing, which is far too early for the store to already be shutting down. The topping line was not set up, so I couldn’t see what was being added to my burrito. She also communicated with me about toppings from the back of the kitchen, which was very unprofessional.
At checkout, she threw the food into the bag, didn’t acknowledge us, and didn’t say anything like “have a nice day.” The food quality was unacceptable — crunchy rice and a cold burrito and meat. On top of that, charging $7 for extra meat is excessive, especially given the overall experience.
This location clearly has ongoing issues with both service and food quality. Very disappointing experience.
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Stef P
It is unfortunate that the establishment serves such a limited quantity of food. The location is rated one star, and the rice was not fully cooked. I would prefer to drive out of my way to avoid this establishment. I would recommend seeking out a different location.also how you have this food looking like this nasty came back after this review to give them another opportunity look at this video the don’t have anything everyone is waiting for food to be made
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Barb Acoa
Joshua was the best Chipote manager/employee I have ever seen in all of my 20 years going to Chipotle. This handsome young man helped me thoroughly with my order, making sure I got everything I needed and being so sweet, exceeding my expectations. Wonderful environment and I cant wait to come back and be served by him again 🙂 The restaurant was also very clean and food was delicious
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