Steven Lenon
The people are friendly but goodness they just do not fill your bowl. I’m not trying to be that guy but 2 out of the three times I’ve been here you can still see the bottom of the bowl in the corners. I’m not paying 12 dollars for half a bowl
… moreChalonda Williams
I I just had the worst experience at 2000 NW. 87 Galloway Rd. chipotle I went inside my African black American and I went inside and proceeded to ask the young lady how I would like my bow she discrete what I was saying like she was egging me because of the color of my skin. Then I asked her does she have any fresh pinto beans? She told me no that I will have to get it from the other line so as I proceeded to go get it from the other line, the young lady said I couldn’t get the pinto beans because that was only for that line so I said so you’re telling me that a consumer that I cannot have no pizza beans and that’s part of the yummy meal. I mean part of your menu so she said oh I don’t understand so did I proceed to go ask the manager He’s a Spanish young man a little tall little chubby I asked him what was his name and how can I leave a complaint? He said he cannot give me the phone number. I have to find it online. He cannot give me the number. I have to find it myself. They also told me so I also told him can I please have your name so I can let someone know who I spoke with. They asked to speak to a manager he told me he don’t have a name he didn’t come. He didn’t have a name tag on. He’s the store man. I think he’s a manager. How can you work somewhere in a corporate Sight breaking the rules and a manager and I have a name tag so when a person like myself come and ask you your name you can provide it to me, but he didn’t want to because he know I was gonna make a complaint so he just credited what I said and I think that’s very racist so I would never come here and if I have to make a complaint every day cause I right next-door to Tropical Smoothie, I would do it and my name is Chalonda Williams and I think it’s very poor and I think it’s very Unfair that I have someone that Spanish bilingual don’t understand English or take people like myself respectfully on our food if you’re coming to your establishment shots to pay for something that we enjoy, but this made me don’t wanna enjoy chipotle ever again
… moreMARIA CORINA LOPEZ ERNANDEZ
Very disappointing experience at this Chipotle (2000 NW 87th Ave Ste 1, Doral, FL 33172)
I had a very unpleasant experience while being served at this Chipotle. They were training a new employee, and she was serving very small portions. I politely asked if she could add a bit more, and before she could even respond, another employee —someone who already works there— came over with a very bad attitude.
Right in front of me, she started scolding the trainee, telling her she was serving too much and that she couldn’t do it that way. She even said that if she added more, not only would it be considered “extra” for me, but it would also cause the store to lose money. Comments like that should never be made in front of a customer. The bowl was already served, and it should have been left as is.
The attitude of this woman was completely inappropriate: rude, abrupt, and with no customer service skills at all.
I also own a restaurant, and I know very well that there are proper ways to address customers and to train new staff without embarrassing them in front of anyone. What I experienced today was far from professional service.
I’m very disappointed with the Chipotle brand. It’s a shame that such a well-known franchise allows this type of behavior, and honestly, this will most likely be the last time I eat at this location. The food is usually good, but the customer service here definitely needs improvement.
… moreAalok Gautam
Friendly staff, easy parking and food quality is good as well. Chips were fresh and salsa was really hot.
The best part is staff is happy to put extra stuff, if you requested. Good service.
… moreMax
PLEASE WATCH MY VIDEO:
If you see debris in your ice or water, guess what that is? That is mold. That’s a sign of constant refilling without cleaning the machine. There’s no routine cleaning, look at how chunky the black mold is in the ice. This location is poisoning thousands of customers weekly due to lack of cleaning & attention of the one machine that 99% of the customer use.
Do better Chipotle.
… moreRicardo Echeverria
They put small quantity of chicken amd they cut in super small pieces. Ricr was cold. The trash cans was full of garbage and no one had the intention to remove it.No manager to supervise? I dont recommemd this place at all
… moreAlex R
This is the best Chipotle I’ve ever been to. The restaurant is always clean, efficient, and the food always tastes great regardless of how busy it is. The employees are well-trained and hard-working and the manager (Patricia) is excellent at her job. I’ve been coming here several times a week for years and have never had a bad experience. This is probably the most well-run casual dining restaurant I’ve ever been to.
I wish every Chipotle was like this one!
… moreAndrea Montgomery
The rice was crunchy in my first bowl they made for me. The second one was made in a haste and sloppily but I ate it and paid. I didn’t want to complain twice.
… moreJona2024
Great food, great service and good for price. Just in chipotle
… moreHelen Beth
I ordered my food online when I went to pick it up. There was a big line for pick up at the serving area. You could see several bowls already put together with their lids off while the gentleman continue to make other food. The people who are waiting for their pick up we’re all getting a little frustrated seeing all that food just sitting there getting cold. The gentleman then left all the food on the table and started to ring up people. I kindly approach him and ask him to please cover up the food that was already prepared so that it wouldn’t get cold while people were waiting for him to pack it up. He apparently was very bothered by my request ignored me then another young lady who heard me went over and covered up the food. Lucky me. It was my food that was getting cold when I told the gentleman that he had forgotten to serve me the cheese he was very bothered. I understand that they might’ve been shortstaffed, but I find it to be unacceptable to prepare people‘s food and leave them open where they could get bugs in them as well as get cold. No one orders their food to take home and wants to open up cold food very upset at this young man’s attitude he could care less.
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