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Chipotle Brickell is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Order: Order online
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Chipotle Mexican Grill Locations in Miami | Burritos, Fast Casual …
17 Chipotle Locations in Miami ; Chipotle Airport West · 7230 NW 36th St ; Chipotle MiMo · 5396 Biscayne Blvd ; Chipotle Lejeune Road Miami · 110 NW 42nd Ave …
Chipotle Mexican Grill in Miami, FL
About Chipotle Mexican Grill … Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and …
2235 SW 37th Ave – Miami, FL – Chipotle Mexican Grill in Miami, FL
Nearby Stores · Chipotle Mexican Grill. 2750 SW 27th Ter, Miami, FL, 33133. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 110 NW 42nd Ave, Miami, FL, 33126.
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Reviews
Joshua Rodriguez
Very disappointing experience late at night. When I arrived, multiple employees were standing around chatting while several customers waited in line. The chicken was already ready and sitting on the prep table getting cold, but no one served it until much later.
Service felt disorganized and careless. My burrito was ripped and not rewrapped, and the chimichurri sauce container was placed in the bag without being closed, which spilled all over my bowl.
The cashier was clearly still being trained during a busy time, and when the line grew long, the manager took over while the cashier stood aside.
This location seems understaffed or poorly managed. For such a busy area in Miami, the service quality should be much better.
… moreService felt disorganized and careless. My burrito was ripped and not rewrapped, and the chimichurri sauce container was placed in the bag without being closed, which spilled all over my bowl.
The cashier was clearly still being trained during a busy time, and when the line grew long, the manager took over while the cashier stood aside.
This location seems understaffed or poorly managed. For such a busy area in Miami, the service quality should be much better.
Alec Hobbs
I had a really bad experience at this Chipotle on February 12th. The store felt disgusting and unsanitary. I noticed dirty counters, food/debris on the line, sticky tables, overflowing trash, employees handling food without changing gloves, which made me genuinely concerned about food safety. I ended up not feeling comfortable eating what I ordered.
On top of that, the customer service was unacceptable. When I asked, I was yelled at by an employee and spoken to in a rude, dismissive way. I wasn’t aggressive or disrespectful—I just wanted help—and the way I was treated was embarrassing and unnecessary.
Because of what I observed, I’m considering reporting this to the Florida Department of Health / local health inspector so they can evaluate the cleanliness and food-handling practices. I won’t be returning, and I’d suggest management address both sanitation and staff behavior urgently.
… moreOn top of that, the customer service was unacceptable. When I asked, I was yelled at by an employee and spoken to in a rude, dismissive way. I wasn’t aggressive or disrespectful—I just wanted help—and the way I was treated was embarrassing and unnecessary.
Because of what I observed, I’m considering reporting this to the Florida Department of Health / local health inspector so they can evaluate the cleanliness and food-handling practices. I won’t be returning, and I’d suggest management address both sanitation and staff behavior urgently.
Bryan Castillo
This chipotle never seems to get it right. If you do an online order just know you will receive your bowl half empty. And no utensils to eat.
… moreAdam Scott
This place seldom opens on time. Once I finally entered the restaurant all the employees except the cashier was utterly rude and dismissive. I will never come back to this location. Also, they shorted me on my fajita peppers as well, after paying $20+ dollars for a bowl.
… moremadelyn solano
Wow this is was by far the WORST CHIPOTLE EVER!!!! DO NOT GO, FIND A DIFFERENT LOCATION!! The customer service was absolutely DISGUSTING!!! Every interaction with each employee was terrible! Sighing, eye rolling, dismissive attitude, rushing customer through the line and giving extremely small portions!! While catching an attitude when asked for more or extra. There was no hello, no thank you, no basic courtesy whatsoever. On top of the awful service the place was disgusting!! A true representation of the place, food, and rude employees!!! LISTEN TO THE REVIEWS DO NOT GO!!!!!!!!!!!!
… moreMichael Krilivsky
Worst service I’ve ever had at a Chipotle
This was hands down the worst Chipotle experience I’ve ever had.
My friend and I walked in and waited at the food line. The employee who had just finished serving a customer looked directly at us, put her head down, and walked away. I then made eye contact with another employee behind the line — same thing. Head down, walked away. No explanation, no acknowledgment, nothing.
After standing there confused, we finally asked the cashier if someone was going to help us. The response was essentially that they didn’t have gloves on and would need to wash their hands. Fine — but instead of stepping up, they asked people in the back to help. Those employees looked at us like we were an inconvenience, shook their heads “no,” and clearly didn’t want to come over. Eventually, one employee begrudgingly washed her hands, put on gloves, and came to make our food with very poor body language and attitude.
When she started making my burrito, I very politely asked if it could be rolled like a normal burrito — a rectangle — instead of the circular/square shape this location always seems to do. She said “okay,” then proceeded to ignore the request entirely, dumping everything directly into the center of the tortilla and rolling it into a square. That’s not how burritos are supposed to be made, and it makes them fall apart.
When I mentioned it, she said, “That’s how Chipotle trains us to make them.”
If that’s true, that’s extremely concerning — because no burrito should be a square, and no training should ignore basic food presentation or customer requests.
Between the employees actively avoiding customers, the terrible attitude, and the lack of basic burrito-making skills, this location clearly has a management and training problem. I’ve been to many Chipotles — this one is by far the worst.
I won’t be returning unless something seriously changes.
… moreThis was hands down the worst Chipotle experience I’ve ever had.
My friend and I walked in and waited at the food line. The employee who had just finished serving a customer looked directly at us, put her head down, and walked away. I then made eye contact with another employee behind the line — same thing. Head down, walked away. No explanation, no acknowledgment, nothing.
After standing there confused, we finally asked the cashier if someone was going to help us. The response was essentially that they didn’t have gloves on and would need to wash their hands. Fine — but instead of stepping up, they asked people in the back to help. Those employees looked at us like we were an inconvenience, shook their heads “no,” and clearly didn’t want to come over. Eventually, one employee begrudgingly washed her hands, put on gloves, and came to make our food with very poor body language and attitude.
When she started making my burrito, I very politely asked if it could be rolled like a normal burrito — a rectangle — instead of the circular/square shape this location always seems to do. She said “okay,” then proceeded to ignore the request entirely, dumping everything directly into the center of the tortilla and rolling it into a square. That’s not how burritos are supposed to be made, and it makes them fall apart.
When I mentioned it, she said, “That’s how Chipotle trains us to make them.”
If that’s true, that’s extremely concerning — because no burrito should be a square, and no training should ignore basic food presentation or customer requests.
Between the employees actively avoiding customers, the terrible attitude, and the lack of basic burrito-making skills, this location clearly has a management and training problem. I’ve been to many Chipotles — this one is by far the worst.
I won’t be returning unless something seriously changes.
E177112 User
This place is the worst. Second order I receive where they don’t prepare it correctly. Requested extra on several ingredients. Both times, I did not get what I paid for. It was not even busy. There was no excuse for the error. Just incompetence.
Update: I’ve added a 3rd picture from another Chipotle. Look at the difference. That’s what my order should have looked like. They got it so right, you can see the Chipotle logo imprint. A Chipotle in ” Brickell” should be top-notch. Instead, it’s extremely subpar.
… moreUpdate: I’ve added a 3rd picture from another Chipotle. Look at the difference. That’s what my order should have looked like. They got it so right, you can see the Chipotle logo imprint. A Chipotle in ” Brickell” should be top-notch. Instead, it’s extremely subpar.
Charles David
Chipotle has been a great option for fast food and good food. It is an option that you know you will not regret. In addition, the portions are big; more than enough to have a lunch or a dinner. You can choose your own recipe and build your own meal; either bowl or burrito. The service at the restaurant is ok and the food somewhat healthy.
… moreJose Quezada
DoorDash order was spot on. Portions were great. I got a chicken burrito, side of chicken, chips & guacamole, and an Izze.
Most people only leave reviews after a bad experience. Good experiences usually go unreviewed which is the reason I’m giving this chipotle location 5 stars.
… moreMost people only leave reviews after a bad experience. Good experiences usually go unreviewed which is the reason I’m giving this chipotle location 5 stars.
Chloe T
Despite the reviews, I love this location!
Quick service, generous portions and nice efficient team.
5.45$ for the Built Your Own Tacos (kids menu).
… moreQuick service, generous portions and nice efficient team.
5.45$ for the Built Your Own Tacos (kids menu).