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Chipotle Melbourne North is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 4999 N Wickham Rd, Melbourne, FL 32940
Phone: (321) 241-0398
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Melbourne, FL
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4999 N Wickham Rd – Chipotle Mexican Grill in Melbourne, FL
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Chipotle Mexican Grill in Melbourne, FL
Nearby Stores · Chipotle Mexican Grill. 4999 N Wickham Rd, Melbourne, FL, 32940 · Chipotle Mexican Grill. 455 E Merritt Island Cswy, Merritt Island, FL, 32952.
Last Updates
Reviews
Ben Ferguson
I decided to try this new location. The food was good, but sadly, the customer service is lacking. It was just after 11am, so there was no one in the restaurant yet. My wife and I stood at the front of the line, ready to order. There were several employees behind the counter and no one ever acknowledged us. There was a man behind the counter making a food order. I was happy to see the large portion of the food order but I will tell you more about that later. After about 3 minutes, we started debating just to walk out. It was at that moment; another employee that I hadn’t seen walking around initially came from the back and helped us.
Oh, the employee making that food order when we first came in, it was for him and his girlfriend/wife. After he made the large portion of food, he brought the food and sat with a lady and they both ate it. Nice perk!
… moreOh, the employee making that food order when we first came in, it was for him and his girlfriend/wife. After he made the large portion of food, he brought the food and sat with a lady and they both ate it. Nice perk!
Kayla Fortin
I am writing to express my frustration after my recent visit. This is the third time I have come in during the lunch rush to order food to go, and each time there has only been one employee on the line doing her best to serve a long line of waiting customers while others appeared disengaged.
While I understand that staff members have assigned roles and responsibilities, customer service should remain the top priority during peak hours. On this visit, the manager was focused on taking food temperatures while a line continued to grow. It would have been helpful if she had paused briefly to assist in clearing the line before resuming temperature checks.
Instead, it appeared that the employee working the line was left to manage everything on her own, and customers were asked to wait longer to check out while temperature checks continued. This created unnecessary delays and frustration for everyone waiting.
I truly appreciate the hard work of the employee who was on the line — she was doing her best under pressure. My concern is with the lack of support during busy periods. I hope management can better allocate help during peak hours to improve the experience for both customers and staff.
… moreWhile I understand that staff members have assigned roles and responsibilities, customer service should remain the top priority during peak hours. On this visit, the manager was focused on taking food temperatures while a line continued to grow. It would have been helpful if she had paused briefly to assist in clearing the line before resuming temperature checks.
Instead, it appeared that the employee working the line was left to manage everything on her own, and customers were asked to wait longer to check out while temperature checks continued. This created unnecessary delays and frustration for everyone waiting.
I truly appreciate the hard work of the employee who was on the line — she was doing her best under pressure. My concern is with the lack of support during busy periods. I hope management can better allocate help during peak hours to improve the experience for both customers and staff.
Doug Cline
Chipotle is a total win for fresh, fast food! The vegan options are elite—the spicy Sofritas (braised tofu) and free guacamole on veggie bowls make it so easy to eat plant-based. The restaurant is always clean and the staff is super efficient. Truly a reliable, healthy go-to!
… moreJohn Smith
If it were possible to rate this location lower than one star, I would. Three hours before closing, the restaurant was already out of steak and every other protein option except chicken which was of noticeably poor quality. Additionally, they were out of sour cream, a basic staple item for this brand. That level of inventory mismanagement is unacceptable for a national chain.
When I inquired whether my order could be prepared using ingredients from the to-go station, the employee responded dismissively and stated they could not use any items from that line, without offering any solution or accommodation. The lack of professionalism and customer service was just as concerning as the lack of food.
This is not an isolated incident; it has been a recurring issue at this location. While I was there, I personally observed six customers walk out due to the number of unavailable items. That reflects a serious and ongoing operational failure.
This location is clearly suffering from poor management, inadequate planning, and a disregard for customer experience. It is extremely disappointing.
… moreWhen I inquired whether my order could be prepared using ingredients from the to-go station, the employee responded dismissively and stated they could not use any items from that line, without offering any solution or accommodation. The lack of professionalism and customer service was just as concerning as the lack of food.
This is not an isolated incident; it has been a recurring issue at this location. While I was there, I personally observed six customers walk out due to the number of unavailable items. That reflects a serious and ongoing operational failure.
This location is clearly suffering from poor management, inadequate planning, and a disregard for customer experience. It is extremely disappointing.
Austin Bombik
Just want to say that the manager here is a very rare type of person in 2026, she was hustling the food service line and handling the register while a couple of her workers sat there laughing on their phones and swearing. Didn’t phase her one bit and she got me my order fast and smiled the whole time. Give her a raise and find her some better help.
… moreHunter Faulisi
someone who has high function autism, I applaud the staff for letting me know how Long it would take. Jason and Tim did an excellent job making my burrito bowl. Tim did an excellent job ensuring I got my points. When I’ve pointed out my needs meaning I needed to take my time, they had no problem. Above all, the staff was constantly cleaning and preparing fresh food. The service and teamwork exhibited can’t get any better than this.
… moreKoka Kola
I must say I see a few new faces in here I haven’t been to this location in a while but the service was top notch. The team worked well together and even though the servers looked very young they were very efficient and polite. And the food was exceptional.
… moreChristopher Cahall
Update 5/8
8:19 30 people in line. Huge wait. Only one person on the bar very slow person.
Dear Chipotle Mexican Grill,
I recently visited this location and was looking forward to enjoying a satisfying meal. Unfortunately, my experience was marred by a series of unfortunate events that left me feeling disappointed and underwhelmed. Specifically, I had to ask for more beans on three separate occasions, as the man in the photo was only putting a couple of beans in my bowl.
As a regular customer of Chipotle, I have come to expect a certain level of quality and consistency in my meals. However, on this particular visit, I was sadly let down. Upon ordering, I specifically requested extra beans, but the man in the photo only added a few to my bowl. When I brought this to his attention, he seemed uninterested and merely shrugged it off. I was left with a bowl that was significantly lacking in one of my favorite toppings.
I was forced to ask for more beans on two additional occasions, as the man in the photo continued to skimp on my toppings. Each time, I was met with a dismissive attitude and a sense of indifference. It was clear that my requests were not valued or prioritized, and I began to feel like a burden to the staff.
As a customer, I expect to be treated with respect and attention to detail. Unfortunately, my experience at Chipotle fell short of these expectations. The lack of care and attention to my requests was particularly noticeable, and I left feeling frustrated and disappointed.
In conclusion, I hope that Chipotle will take my feedback seriously and make the necessary adjustments to ensure that all customers receive the quality and attention they deserve. I will continue to be a loyal customer, but I hope that future visits will be more enjoyable and satisfying.
Another update. Super slow the cooks are not supporting the front line. If the front line runs out of food it is the cooks fault. This puts the front like worker in jeopardy of being yelled at. The cooks pretend not to see the customers. This is something Moes had over this place. There everyone that the customer can see greets them. The cooks also need customer service training
Next update: quantity of food has improved greatly. Still lack luster on the customer service. Wait times at night are way too long. I really worry about the food handling procedure. I saw the cook wash his hands for all of 3 seconds. And the night manager (mentioned in other comments) was wiping the food counter down with a dirty wet rag that was flopping in the food as it went by and pushing all the food off the counter back into the new food. Gross! Once the food leaves the bin it should not be swept back in after hours of sitting out. Also this wet rag flopping in the food bins is gross.
Update, the music is so loud you can’t order. The cashier said she get complaints daily but there is nothing she can do.
Update 12/18 9 pm with two hours to close. Out of cheese. Apparently did not prep enough cheese.
Update, 3/5. Slow greeting. But no shortage on food. Raised by one star. Each time this happens I’ll raise the review by one star.
5/8 update. Another star added. The evening shift on the line is very nice. Large portions and do what ever is necessary to make the customer happy. Line not too long and the music is at a reasonable level.
… more8:19 30 people in line. Huge wait. Only one person on the bar very slow person.
Dear Chipotle Mexican Grill,
I recently visited this location and was looking forward to enjoying a satisfying meal. Unfortunately, my experience was marred by a series of unfortunate events that left me feeling disappointed and underwhelmed. Specifically, I had to ask for more beans on three separate occasions, as the man in the photo was only putting a couple of beans in my bowl.
As a regular customer of Chipotle, I have come to expect a certain level of quality and consistency in my meals. However, on this particular visit, I was sadly let down. Upon ordering, I specifically requested extra beans, but the man in the photo only added a few to my bowl. When I brought this to his attention, he seemed uninterested and merely shrugged it off. I was left with a bowl that was significantly lacking in one of my favorite toppings.
I was forced to ask for more beans on two additional occasions, as the man in the photo continued to skimp on my toppings. Each time, I was met with a dismissive attitude and a sense of indifference. It was clear that my requests were not valued or prioritized, and I began to feel like a burden to the staff.
As a customer, I expect to be treated with respect and attention to detail. Unfortunately, my experience at Chipotle fell short of these expectations. The lack of care and attention to my requests was particularly noticeable, and I left feeling frustrated and disappointed.
In conclusion, I hope that Chipotle will take my feedback seriously and make the necessary adjustments to ensure that all customers receive the quality and attention they deserve. I will continue to be a loyal customer, but I hope that future visits will be more enjoyable and satisfying.
Another update. Super slow the cooks are not supporting the front line. If the front line runs out of food it is the cooks fault. This puts the front like worker in jeopardy of being yelled at. The cooks pretend not to see the customers. This is something Moes had over this place. There everyone that the customer can see greets them. The cooks also need customer service training
Next update: quantity of food has improved greatly. Still lack luster on the customer service. Wait times at night are way too long. I really worry about the food handling procedure. I saw the cook wash his hands for all of 3 seconds. And the night manager (mentioned in other comments) was wiping the food counter down with a dirty wet rag that was flopping in the food as it went by and pushing all the food off the counter back into the new food. Gross! Once the food leaves the bin it should not be swept back in after hours of sitting out. Also this wet rag flopping in the food bins is gross.
Update, the music is so loud you can’t order. The cashier said she get complaints daily but there is nothing she can do.
Update 12/18 9 pm with two hours to close. Out of cheese. Apparently did not prep enough cheese.
Update, 3/5. Slow greeting. But no shortage on food. Raised by one star. Each time this happens I’ll raise the review by one star.
5/8 update. Another star added. The evening shift on the line is very nice. Large portions and do what ever is necessary to make the customer happy. Line not too long and the music is at a reasonable level.
Nikki sherwood
$15 for 3 tacos with nothing inside !
Did not put peppers beans sour cream red sauce I paid extra $1 for
Pathetic
… moreDid not put peppers beans sour cream red sauce I paid extra $1 for
Pathetic
eric spech
Terrible experience at this location again… I order the same thing every time I come to Chipotle a half chicken, half steak bowl. When asked if I wanted double meat, I clearly said no just half and half, like I always do. When I got to the register, I noticed I was being charged extra for steak. I asked the employee why, since I didn’t order double meat. She told me that’s just how they charge for a half chicken, half steak bowl. Was charged $5.60 extra for something I didn’t get or request and dismissed when I questioned it. Go to a different location.
… more