

Chipotle Grayson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
Order and Reservations
Order: Order online
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Reviews
1. Unprofessional staff — One of the guys on the line looked and acted completely out of it. It’s not my place to assume, but he was clearly not in the right state to be handling food.
2. He didn’t even drain the beans — I watched him scoop soupy black beans straight into my tacos without draining them. So now, not only were my tacos soggy, but they were literally falling apart before I could even sit down.
3. I asked for two chicken tacos and one steak — He looked me dead in my face and still gave me all chicken. When I politely corrected him, he said he didn’t hear me. Meanwhile, the woman in line behind me spoke up and said, “No, she definitely said steak.” So now I’m wondering: if the customers can hear me, why can’t the staff?
4. Cashier had an unnecessary attitude — Just miserable energy. No greeting, no eye contact, just vibes like customers are an inconvenience. It’s the kind of interaction that makes you want to walk right back out.
5. The food quality is terrible — The chips were aggressively salty (not just “a little too much”), the portions were skimpy, and overall everything just looked sloppy and rushed.
6. Cleanliness? Questionable. The food area was messy, and nothing looked fresh or handled with care. I’m attaching pictures so you can see for yourself.
I hate to say this, but this location truly needs to be inspected. I don’t feel confident that food safety standards are being followed here. If someone from the state or health department came in, I honestly don’t think they’d pass.
This isn’t just a bad day or an isolated issue it’s a pattern. I’ve given this place more chances than I should have. It’s unacceptable.
Do yourself a favor and skip this location. I do NOT recommend it.
Also, many times many of the workers do not speak English making communication difficult sometimes when asking questions.
Chipotle overall used to have really great service, this location does not reflect that at all. We’ll use the Loganville location from now on.
Now let’s talk about my tacos. The star of the show. I mean, I ordered tacos, but what I got was so much more! As you can tell by the picture, it was more like taco soup? Was it soggy? Yes. And did it smell like weed? Also, yes. But who am I to question perfection? Compliments to the chef!
The manger at this store must be one of their best picks in this company, cause who opens a brand new store and gets a 90 on their health score, when they literally hand out 95+ scores? This manger! This manager definitely doesn’t set the bar high for the employees because the manger knows they will never achieve it, instead the manger sets the bar at bare minimum so employees have a better chance. Bright future for his manager!
I mean, whose fault is it really if I didn’t look up the reviews of this location before ordering? A 2.7 google review?? If you ask me, I would be the one to blame for having normal expectations at a 2.7. I will have to lower my expectations when I come here again.
A low expectations, over priced crappy food? Take my money! Definitely a new hidden gem of Grayson.