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Chipotle Monroe NC is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 2335 W Roosevelt Blvd, Monroe, NC 28110
Phone: (704) 225-7711
Order and Reservations
Order: Order online
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Chipotle Mexican Grill in Monroe, NC
Chipotle Mexican Grill. 2335 W Roosevelt Blvd Monroe, NC 28110. Near Roosevelt Blvd. & Dickerson. place icon. Get Directions · (704) 225-7711 · Order Online.
Chipotle Mexican Grill Locations in Monroe | Burritos, Fast Casual …
1 Chipotle Locations in Monroe. Chipotle Monroe NC. Open – Closes at 11:00 PM. 2335 W Roosevelt Blvd. All Chipotle Locations/; North Carolina/; Monroe.
Chipotle Mexican Grill: Mexican Food – Restaurant & Catering
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
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Reviews
Kevin
For this place every day to only have steak for pick up orders and not for when you walk in into the building every day, there’s no steak they only give the privilege to the people that are going to order online. I will be documenting every day and I will be putting this out there because of there’s don’t come to this place if you want to get steak burritos because even though they got the steak, they’re only giving it to delivery orders and not the people that are walking into the building
… moreTracy Wang
Ordered on Doordash and got skimped on. Like what is this, less than a scoop of rice everything is like half the scoop. Not what it used to be. Don’t order online at less in store they won’t skimp as much (they still
do). What kind of lettuce is that?
… moredo). What kind of lettuce is that?
Ana Morales
Bad s bad service bad food you have to stand in the rain and wait for your food I got there and the girl said that I didn’t have my order because I didn’t have they couldn’t find my name that’s the worst place I have ever been to I will never go back there it’s got home my order was all messed up I live an hour away just to go get food that’s ridiculous I understand that they’re short staffed but if your place is short-staffed then corporate office should help them find more people other people have to stand outside in the rain
… moreZachary Crane
***WORST experience at a Chipotle in the United States***
The line was nearly to the door and I observed the service team as I waited. At almost all Chipotle’s I have been to across the United States there is a sense of urgency and engagement from the employees that makes a long line be served promptly. As I waited, I started to notice there was no music playing and the place was dead silent (like the team members in the service line). Two team members worked the food line with no sense of urgency as the line grew. A man stood next to the cashier and laughed about something as the the line continued to grow. There was ZERO leadership and the entire crew paid NO attention to the hungry customers as the line only continued to grow..
After 20 minutes of waiting I finally was met by a less than energetic woman who wiped her nose with a napkin and did NOT change her gloves. I respectfully asked her to change her gloves and she did. I then asked if the manager was there. She pouted down the line and I was shocked to discover it was the man bagging the food. This man had no sense of awareness or care for the customers. I stated to share my concerns about the operation and was met with excuses. I was done with the experience and requested someone with more authority to voice my complaints and concerns.
As a woman come out from the back office I shared my observations and the lack of speed of the team wirh people just standing around. She looked me in the eyes and told me, “If you walked in and saw a dead environment and long line you could have left and gone somewhere else.” I was shocked by the utter disrespect and lack of professionalism! I was given an 800 # on a sticky note and disregarded as if I was not there.
What in the world has happened to customer service?! What kind of people is Chipotle resorting to hiring?! If I treated customers with the level of disrespect, apathy and coldness I received tonight I would be terminated immediately!!
Since the pandemic I have noticed a SHARP decline in customer service. It’s time for the public to talk about this and refuse to tolerate apathetic and disrespectful service!!
It is time for the franchise owner of this location to invest more into quality training in customer service 101 and to seek out better talent. Since your employees refused to hear me out and take care of me tonight, I hope you personally care to reach out and make this HORRIBLE experience right for the world to see Chipotle keeps it REAL.
… moreThe line was nearly to the door and I observed the service team as I waited. At almost all Chipotle’s I have been to across the United States there is a sense of urgency and engagement from the employees that makes a long line be served promptly. As I waited, I started to notice there was no music playing and the place was dead silent (like the team members in the service line). Two team members worked the food line with no sense of urgency as the line grew. A man stood next to the cashier and laughed about something as the the line continued to grow. There was ZERO leadership and the entire crew paid NO attention to the hungry customers as the line only continued to grow..
After 20 minutes of waiting I finally was met by a less than energetic woman who wiped her nose with a napkin and did NOT change her gloves. I respectfully asked her to change her gloves and she did. I then asked if the manager was there. She pouted down the line and I was shocked to discover it was the man bagging the food. This man had no sense of awareness or care for the customers. I stated to share my concerns about the operation and was met with excuses. I was done with the experience and requested someone with more authority to voice my complaints and concerns.
As a woman come out from the back office I shared my observations and the lack of speed of the team wirh people just standing around. She looked me in the eyes and told me, “If you walked in and saw a dead environment and long line you could have left and gone somewhere else.” I was shocked by the utter disrespect and lack of professionalism! I was given an 800 # on a sticky note and disregarded as if I was not there.
What in the world has happened to customer service?! What kind of people is Chipotle resorting to hiring?! If I treated customers with the level of disrespect, apathy and coldness I received tonight I would be terminated immediately!!
Since the pandemic I have noticed a SHARP decline in customer service. It’s time for the public to talk about this and refuse to tolerate apathetic and disrespectful service!!
It is time for the franchise owner of this location to invest more into quality training in customer service 101 and to seek out better talent. Since your employees refused to hear me out and take care of me tonight, I hope you personally care to reach out and make this HORRIBLE experience right for the world to see Chipotle keeps it REAL.
Ruth Polomsky
If you can’t accept both online and in person orders you are severely understaffed. I feel horrible for the employees who have to put up with the kind of terrible mismanagement that puts them in the position of having to lock customers out of the store because they don’t have the capacity to fulfill online and in person orders at lunch time on a Sunday. On top of that the overall quality of the food has gone severely downhill. You won’t be getting any of our money again.
… moreAndrew Rhyne
So my advice for customers don’t come after 8pm. We all know Chipotle is getting smaller and smaller spoons, has six toppings ( 2 of them add $5 each to your order), and if you come late you are guaranteed to have meat or toppings missing because “they are out”.
My advice for the franchise owner if I were you i’d go open a Qdoba where the old chick fil a was. This way once you piss off people who get off late and try and come in for a good meal and have to get rice bowls because there are no meats or toppings left they can go to a similar restaurant, not pay extra for toppings, and you get to make money on both ends. Win, win.
… moreMy advice for the franchise owner if I were you i’d go open a Qdoba where the old chick fil a was. This way once you piss off people who get off late and try and come in for a good meal and have to get rice bowls because there are no meats or toppings left they can go to a similar restaurant, not pay extra for toppings, and you get to make money on both ends. Win, win.
Nicholas Hardison
Almost everytime ive been going in here the white rice is hard, way too much lime, and clumpy.. not sure what happened but the rice has gotten nasty. I went in, saw the rice and walked right back out.. please start making the rice correctly like it usually is made. Service here is 5/5 stars though. Everyones super nice and place is usually very clean. Its just the rice.
… moreLuis
Welll first time I went was Friday 1/23/26. They were out of all meat. Had to wait. ( first red flag) Food area was dirty and cross contaminated. Quac was browning . Food was bland??? How?? Second time was 1/26. They were closed at noon. Ish. Whyyy????
… moreD Dew
Don’t got to this location, or at least don’t a mobile order without checking your bag before you leave. This is supposed to be a double chicken burrito bowl.
… moreA Guida
This location was not very clean, most tables needed to be cleaned, the floors needed to be swept and the bathroom had no paper towels.
The food was just okay, had the Carne Asada which was not as flavorful as other locations. Meat quality was good.
… moreThe food was just okay, had the Carne Asada which was not as flavorful as other locations. Meat quality was good.