Social Profile: 
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Chipotle Durham Southpoint is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 6910 Fayetteville Rd Suite 187, Durham, NC 27713
Phone: (919) 627-9249
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Chipotle Mexican Grill Locations in Durham | Burritos, Fast Casual …
Chipotle Duke Medical · 2608 Erwin Rd ; Chipotle Gateway Terrace · 3219 Watkins Rd ; Chipotle North Durham · 3800 N Roxboro St ; Chipotle Durham · 2115 E NC 54 …
Chipotle Mexican Grill: Mexican Food – Restaurant & Catering
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Order Chipotle Mexican Grill – Durham, NC Menu … – DoorDash
Get delivery or takeout from Chipotle Mexican Grill at 2608 Erwin Road in Durham. Order online and track your order live. No delivery fee on your first …
Last Updates
Reviews
Cierra L
I will absolutely not be returning to this chipotle. The only reason I returned today was because I had a free entree for them messing up my last meal. Its not even that the food is bad, it’s the way they assemble it. Whoever the heavy set woman with the red bun and black glasses is that makes the food needs a reality check. Her attitude towards her coworkers and guests in front of me was like.. did that just really happen? She started yelling at her coworker because he mixed the old carne asada with the new batch and she looked at him and said “you piss me off” in front of a line of customers?
Last time I went I had a mobile order for a quesadilla. When i got in my car, the bottom of my bag was soaked. It happens, I figured it was grease. No. Whoever bagged my food mustve 3 pointed it into the bag from across the room. I got green salsa as a side, and it leaked into the box, covered my quesadilla, and leaked through. I got green salsa all over my seat.
Today, I wanted to claim my free entree, which again, I received because last time my order was assembled terribly. While she was making my burrito, I asked for green salsa. She put half of a scoop of the liquid, not the actual salsa. So, I asked for a LITTLE more green salsa, and she put a heaping scoop on top of what she had already put on there. If i paid for this burrito I would have absolutely had it remade, when she was rolling it, salsa was leaking out of every side. It felt apart from the salsa about 3 bites in, so I ended up eating it like a bowl.
Lastly, this place is just gross. I’ve never been in here and it’s been cleaned. Food all over every table and on the floor. And the workers stand behind the line cussing and joking. Theres a new Chipotle that just opened nearby, please go to that one instead.
… moreLast time I went I had a mobile order for a quesadilla. When i got in my car, the bottom of my bag was soaked. It happens, I figured it was grease. No. Whoever bagged my food mustve 3 pointed it into the bag from across the room. I got green salsa as a side, and it leaked into the box, covered my quesadilla, and leaked through. I got green salsa all over my seat.
Today, I wanted to claim my free entree, which again, I received because last time my order was assembled terribly. While she was making my burrito, I asked for green salsa. She put half of a scoop of the liquid, not the actual salsa. So, I asked for a LITTLE more green salsa, and she put a heaping scoop on top of what she had already put on there. If i paid for this burrito I would have absolutely had it remade, when she was rolling it, salsa was leaking out of every side. It felt apart from the salsa about 3 bites in, so I ended up eating it like a bowl.
Lastly, this place is just gross. I’ve never been in here and it’s been cleaned. Food all over every table and on the floor. And the workers stand behind the line cussing and joking. Theres a new Chipotle that just opened nearby, please go to that one instead.
TDREndru
I have found a piece of plastic bag in my burrito bowl pick-up order. I could’ve swallowed it if I didn’t feel it between my teeth, and even then it’s possible there were other smaller pieces I unknowingly ate with my food. This is disgusting and unacceptable. This was my first time ordering from this location and it goes without saying it will also be my last, quite possibly the last time I order from any chipotle.
… moreMichelle Thornbury
Food was great. The portions were great And for it being in a mall I was pleasantly surprised at its size. I did take my bowl home. And I definitely am not gonna complain about the customer service. As long as the line was, the people behind the counter were handling it very well
… moreTatyana J
This black woman was rude and very unprofessional making my food and I got very sick due to her cross contaminating and using her same gloves that she use to prepare food to text on her phone. When I approached the line she was standing there on her phone while I waited to give my order. She very poorly prepared my burrito to the point where I had to ask her to put it in a bowl. I used to really love this location but as long as that young lady is there, I WILL NOT RETURN.
… moreOh I’m Paying Attention
I must let it be known, this Chipotle was on point. My daughter loves Chipotle and some of these restaurants are terrible with portions and being sanitary well as customer service, that wasn’t an issue today. Very Satisfied so our opinion may be different from yours, just give it a try.. It won’t hurt… everyday isn’t gonna be perfect!!
… moreJulius S
Received the worst service here. Went and ordered a burrito and the manager wrapped my burrito so horribly that the entire thing fell apart on the table while I was eating. I spoke to the manager and she told me my options were to scoop everything (from the dirty table) into a new tortilla or buy a new burrito. I asked for a new burrito all together and she said I had to buy a new one despite her mistake being the reason my burrito fell apart. This is unfortunate because I really liked this Chipotle, but I will not be returning.
… moreJustin King
This location is usually spot on, but the last two visits have been a complete disappointment. My very last visit had a bowl missing lettuce, cheese, and salsa even though it was written on the label. I understand mistakes happen, but missing half of the order is either intentional or a gap in training that should be addressed immediately.
… moreImpact Sign Service
Literally the worse experience at a Chipotle yet.. Barely a pinch of meat in each. Bowl also barely was extremely skimpy. To top it all off the carnita meat was like warm at best! Too many other good restaurants nearby to bother with this place again!
… moreJC S
This is the best experience we’ve had at any chipotle.
We are traveling from out of state.
We walked in being greeted kindly by the staff. I noticed right away how clean this location was.
Jerry kindly asked if he could take my order.
I told Jerry right off that we have food allergies.
Usually I have to over explain because many people in the food industry don’t know what food allergies are, or how to carefully prepare food with out a reaction occurring. And many employees have told us they cannot serve us because of the allergies.
Jerry right away knew exactly how to serve us safely. My family is so thankful to have been shown such southern hospitality and kindness, as well as have our food allergies understood as to not have a reaction. It means the world to us! Thank you for making our night!
… moreWe are traveling from out of state.
We walked in being greeted kindly by the staff. I noticed right away how clean this location was.
Jerry kindly asked if he could take my order.
I told Jerry right off that we have food allergies.
Usually I have to over explain because many people in the food industry don’t know what food allergies are, or how to carefully prepare food with out a reaction occurring. And many employees have told us they cannot serve us because of the allergies.
Jerry right away knew exactly how to serve us safely. My family is so thankful to have been shown such southern hospitality and kindness, as well as have our food allergies understood as to not have a reaction. It means the world to us! Thank you for making our night!
Carl M
They could not care less about you. If you order pickup, forget it. I had a pickup at 12:10. My order was ready 30 minutes later.
They blamed another customer when they forgot to make my order. I was there before pickup time so I waited patiently and I know my order never came out. When I told them about it, they took the opportunity to train someone. Unfortunately, that person could not be trained… and handed me a wadded up bag with a half-covered folded burrito.
I had to beg for my food and it was clearly made by people who don’t care at all… like, it’s a new, post-post-covid low here.
This location has been going downhill for a while. If you expect even less than your normal lowered expectations, it’ll be fine.
There was no communication available from the employees. They just don’t care. They speak in grunts and whispers… they are bothered by your presence. So the idea of an apology is lost on them. I certainly didn’t get one.. or any responses to my questions.. I got a poorly made bowl and a destroyed half-wrapped burrito. I felt I should be thankful that I got to have the lunch I bought.
Oh, and I had already given a tip on the online order… sheesh.
Corporate customer service responded to me about this incident and said they’d give me a credit for a free bag of chips and guacamole if I ordered within 30 days. (I don’t like chips or guac.. the corporate rep couldn’t be bothered to look at my order history.) Also, they’ll forward my info to the manager.. the same manager that walked by me and went to lunch during peak time.
Good luck everyone!
… moreThey blamed another customer when they forgot to make my order. I was there before pickup time so I waited patiently and I know my order never came out. When I told them about it, they took the opportunity to train someone. Unfortunately, that person could not be trained… and handed me a wadded up bag with a half-covered folded burrito.
I had to beg for my food and it was clearly made by people who don’t care at all… like, it’s a new, post-post-covid low here.
This location has been going downhill for a while. If you expect even less than your normal lowered expectations, it’ll be fine.
There was no communication available from the employees. They just don’t care. They speak in grunts and whispers… they are bothered by your presence. So the idea of an apology is lost on them. I certainly didn’t get one.. or any responses to my questions.. I got a poorly made bowl and a destroyed half-wrapped burrito. I felt I should be thankful that I got to have the lunch I bought.
Oh, and I had already given a tip on the online order… sheesh.
Corporate customer service responded to me about this incident and said they’d give me a credit for a free bag of chips and guacamole if I ordered within 30 days. (I don’t like chips or guac.. the corporate rep couldn’t be bothered to look at my order history.) Also, they’ll forward my info to the manager.. the same manager that walked by me and went to lunch during peak time.
Good luck everyone!