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Chipotle Valley View Blvd NW is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Monday | 10:45 AM–10 PM |
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
Address and Contact Information
Address: 4753 Valley View Blvd NW, Roanoke, VA 24012
Phone: (540) 904-1615
Order and Reservations
Order: Order online
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Related Web Results
Chipotle Mexican Grill in Roanoke, VA
2011 Colonial Ave SW Roanoke, VA 24015 Near Colonial Ave SW & Brandon Ave SW. The Towers Shopping Center
4753 Valley View Blvd NW – Chipotle Mexican Grill in Roanoke, VA
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Chipotle Mexican Grill Locations in Roanoke | Burritos, Fast Casual …
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Reviews
Melinda Sullivan
Tell me why your food is so much different from the food at Towers. Don’t go to valley view they are AWFUL and the meat is old and cold. The chimichurri sauce all NASTY it was burnt tasting its a great sauce at Towers its just a 10 mile ride. Towers is completely different atmosphere. I won’t be back. Clean your store 11am and floors are nasty smh, you staff sitting in lobby they act like I was bothering them to order. This is second chance and I can’t do that. It’s my last visit to any Chipotle you need to train your staff on job duties like cleaning. The food is too expensive to keep getting screwed over..
… moreCristhian Cash
Cris and Josh were awesome. They were friendly, quick, and made my order exactly how I wanted it. Even with the line moving fast, they still took the time to be polite and make sure everything was right. Great customer service—definitely made my visit better
… moregaby Rivera
I went there on Monday morning, and honestly, I had a bad experience. The place was dirty, and the managers’ attitude left a lot to be desired. It was a terrible experience, awful service. I love Chipotle, but I wouldn’t go back to that location.
… moreNicholas Fernandez
My first time at this store. I have a gluten allergy and I normally tell the workers to change gloves when I’m being served and generally it’s never an issue but the one worker at this place when I kindly asked her to change gloves and said I have an allergy, her reaction was absolutely disgusting, she mumbled, she rolled her eyes and made me feel like I’m just the worst person ever and that I shouldn’t be here eating.
Never again I will come to this place if that’s how the workers treat their customers.
… moreNever again I will come to this place if that’s how the workers treat their customers.
Thijs Pluymert
Out of all the Chipotles i have been to, this one tonight was by far the one with the friendliest and most helpfull personnel. Food was great and fresh really nice
… moreVenicia Harden
Customer service was decent, which is why I will give them 2 stars. This location’s kitchen was uncomfortably dirty. Dishes were piled up in the sink. The grill top was dirty. The serving station needed to be wiped down. I changed my order due to the presentation of the food selection.
… moreIan Bongard
Extremely dirty. Not fit to serve food!!! Hand written list on the door of items they don’t have. Dirty parking lot. Trash covering the floor and tables. Food service line a complete mess. I walked out without even picking up my online order because I did not feel safe eating anything from this restaurant. About 40 minutes later I received a notification that my food was ready. Yea I don’t think so…..
… moreNichole Shively
Horrible experience with ordering from this location. I had placed a pick up order and when I arrived it wasn’t yet ready despite I was 20 minutes late. The girl working stated that I’d have to go online and request a refund for chips since they were out. No problem for me I think that’s understandable especially for a dinner rush.
Well I should have checked the rest of the order before leaving. I ordered the new quesadilla and half of the toppings were missing including salsa, vinaigrette, cheese and fajita veggies ordered that go into the quesadilla. It was shoved in a burrito bowl instead of a box AND to top it off the quesadilla had chipotle paper BURNT TO IT. This is absolutely unacceptable service, inedible, and a complete waste of money.
Now, because I already used the Pepper portion of the app for my chips, I’m having to email customer service directly as their app won’t address another complaint on the same order.
… moreWell I should have checked the rest of the order before leaving. I ordered the new quesadilla and half of the toppings were missing including salsa, vinaigrette, cheese and fajita veggies ordered that go into the quesadilla. It was shoved in a burrito bowl instead of a box AND to top it off the quesadilla had chipotle paper BURNT TO IT. This is absolutely unacceptable service, inedible, and a complete waste of money.
Now, because I already used the Pepper portion of the app for my chips, I’m having to email customer service directly as their app won’t address another complaint on the same order.
Jenny Powell
Chipotle has always been a favorite in our house. As a family of five it’s actually always very expensive as well to go and usually almost cost as much to go there as it does a sit down restaurant, but we’ve never really minded considering the quantity and quality of food that we usually have gotten. However, over the past several times we have went there. The portions have been uncontrollably small. My son went there tonight after work and did an online pick up order and his total was $23 and this is what he received in his double meat bowl. So disappointing to say the least… looks like we will need to start doing what everyone else has started doing on the Internet and that is recording them as they make your food. That seems to be the only way chipotle is living up to its standards is when you are recording them and holding them accountable in the actual moment.
… moreLauren Craddock
Walked in 2 minutes before they opened because the doors were open and was told by Aria that they don’t open for 5 minutes and was significantly rude in her manner when she told us. But Alexis M was the kindest person and turned the entire experience around very sweet person! She did a great job!
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