

Chipotle Atlee Chamberlayne Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Tuesday | 10:45 AM–10 PM |
| Wednesday | 10:45 AM–10 PM |
| Thursday | 10:45 AM–10 PM |
| Friday | 10:45 AM–10 PM |
| Saturday | 10:45 AM–10 PM |
| Sunday | 10:45 AM–10 PM |
| Monday | 10:45 AM–10 PM |
Address and Contact Information
Address: 9178 Chamberlayne Rd, Mechanicsville, VA 23116
Phone: (804) 522-0395
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Mechanicsville, VA
Chipotle Mexican Grill Locations in Mechanicsville
Chipotle Mexican Grill in Mechanicsville, VA
Last Updates
Reviews
I’m happy to report this location has now hired some properly trained employees who know their way around a burrito. I gave the store another shot and am glad I did. However it seems that others have still been having issues so I may have just caught them on a good day. I’ll continue to update my rating each time I try it.
Old review:
This is my 2nd time trying this Chipotle since it opened. The first time, my “guac” was an entire, unripe avocado half. I even tried to smash it myself but it was just a huge ball of rubber. It was a to-go order so I ended up just throwing the avocado ball away.
This time I got the saddest amount of black beans, fajitas, and chicken…but a boat load of guac, lettuce, and hot sauce. So I basically have a guacamole salad with a little bit of rice, chicken and beans. (I did ask for a small portion of rice, but regular for everything else).
My hubands burrito is half the size of a normal Chipotle burrito…and if you look at the pic, it’s clear that no one has taught this person how to wrap one. The tortilla and foil are both a tragedy.
Also, they were completely out of medium/tomatillo salsa.
Probably my last time going here. They really need to bring in a manager from a good store to train everyone up.
If I could give this place a -0 stars I would. Where do I start?!? Low on food, RUDE customer service and the restaurant, parking lot and bathrooms were filthy. Soda Machine not working out of syrup and no ice. Little no bottle drinks and the juice/tea machines were empty. This place is one food inspection away from shutting down.
I’m extremely dissatisfied with my recent order from Chipotle. Both of my salad bowls were completely wrong. There wasn’t a single vegetable in either bowl, and the rice was undercooked, it was honestly inedible. I paid extra for guacamole and the red chimichurri sauce, and neither were included in my order.
When I tried to report the issue, the automated system offered me a free drink next time, which felt like a joke considering how much money I spent and how badly the order was handled.
To make things worse, the in-person service at this location has been consistently terrible. The staff, mostly teenagers are always rude, roll their eyes, and act visibly annoyed at customers. That’s exactly why I stopped going in person and started ordering online, but even that turned out to be a disaster.
I’ve never been this disappointed with Chipotle before. I hope management actually reads this and takes it seriously because this level of service and food quality is completely unacceptable.
The food quality also just sucked dude, I wish I could say it didn’t, but it did. It’s not anger just sheer bewildered disappointment. Thin, soupy sour cream, crunchy rice, and what I can only describe as depression in a bowl.
But here’s where it gets truly pathetic, they messed up my KIDS’ meals. You had one job that actually mattered, getting a child’s order right and you couldn’t even do that. Nothing says “we don’t care” quite like disappointing hungry children who just wanted their simple meal done correctly. How wretched must it be for a 3 and 6 year-old to mistakenly be given white milk after setting your heart on the chocolate milk you ordered and made up songs for on the car ride there?
I’ve had gas station sushi with more integrity than this location.
I don’t blame the high schoolers working here, but would love to know who owns this franchise because it’s about to turn back into the abandoned Burger King it was for the last decade. My money would’ve been better spent setting my order on fire for warmth. Do yourself a favor and go across the parking lot to Chick-fil-a.