Chipotle Mexican Grill

  2.4 – 199 reviews   • Mexican restaurant

Social Profile:

Chipotle Atlee Chamberlayne Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 23116

Hours

Tuesday10:45 AM–10 PM
Wednesday10:45 AM–10 PM
Thursday10:45 AM–10 PM
Friday10:45 AM–10 PM
Saturday10:45 AM–10 PM
Sunday10:45 AM–10 PM
Monday10:45 AM–10 PM

Address and Contact Information

Address: 9178 Chamberlayne Rd, Mechanicsville, VA 23116

Phone: (804) 522-0395

Website: https://locations.chipotle.com/va/mechanicsville/9178-chamberlayne-rd?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=5030

Menu Photos

Order and Reservations

Order: Order online

Related Web Results

Chipotle Mexican Grill in Mechanicsville, VA

7314 Bell Creek Rd Mechanicsville, VA 23111. Near Bell Creek Rd & Blank. place icon. Get Directions · (804) 730-4930 · Order Online · Order Catering.

Chipotle Mexican Grill Locations in Mechanicsville

Chipotle Mechanicsville. Open – Closes at 11:00 PM. 7314 Bell Creek Rd · Chipotle Atlee Chamberlayne Road. Open – Closes at 10:00 PM. 9178 Chamberlayne Rd.

Chipotle Mexican Grill in Mechanicsville, VA

1070 Virginia Center Pkwy, Glen Allen, VA, 23059. Open NowUntil 10:00 PM. Chipotle Mexican Grill. 7314 Bell Creek Rd, Mechanicsville, VA, 23111.

Last Updates

Reviews

Amrit S
NOV 2025 EDIT:
I’m happy to report this location has now hired some properly trained employees who know their way around a burrito. I gave the store another shot and am glad I did. However it seems that others have still been having issues so I may have just caught them on a good day. I’ll continue to update my rating each time I try it.

Old review:
This is my 2nd time trying this Chipotle since it opened. The first time, my “guac” was an entire, unripe avocado half. I even tried to smash it myself but it was just a huge ball of rubber. It was a to-go order so I ended up just throwing the avocado ball away.

This time I got the saddest amount of black beans, fajitas, and chicken…but a boat load of guac, lettuce, and hot sauce. So I basically have a guacamole salad with a little bit of rice, chicken and beans. (I did ask for a small portion of rice, but regular for everything else).

My hubands burrito is half the size of a normal Chipotle burrito…and if you look at the pic, it’s clear that no one has taught this person how to wrap one. The tortilla and foil are both a tragedy.

Also, they were completely out of medium/tomatillo salsa.

Probably my last time going here. They really need to bring in a manager from a good store to train everyone up.
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S A
I sooo pissed off that my order came super later than expected! And, the bag was torn and wet. Food was not good! Y’all have got to do better and for this to a DoorDash, Damn!
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Christine Moretz
8/8/25 @ 8pm.

If I could give this place a -0 stars I would. Where do I start?!? Low on food, RUDE customer service and the restaurant, parking lot and bathrooms were filthy. Soda Machine not working out of syrup and no ice. Little no bottle drinks and the juice/tea machines were empty. This place is one food inspection away from shutting down.
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Nae
The associate who prepared my bowl was courteous. However, the steak was severely burnt. A customer inquired about the possibility of obtaining more steak that was not burnt. The associate informed him that no more steaks would be prepared, despite the fact that it was only 3:30 in the afternoon. Furthermore, after completing each customer’s order, the associate appeared to be confused about which dish belonged to which customer, indicating a lack of communication and organization in this regard. The area where forks and napkins were located was unclean, as was the trash disposal area. On the plus side, my chicken bowl was great.
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Tanya Callahan
Completely Wrong Order and Poor Quality

I’m extremely dissatisfied with my recent order from Chipotle. Both of my salad bowls were completely wrong. There wasn’t a single vegetable in either bowl, and the rice was undercooked, it was honestly inedible. I paid extra for guacamole and the red chimichurri sauce, and neither were included in my order.

When I tried to report the issue, the automated system offered me a free drink next time, which felt like a joke considering how much money I spent and how badly the order was handled.
To make things worse, the in-person service at this location has been consistently terrible. The staff, mostly teenagers are always rude, roll their eyes, and act visibly annoyed at customers. That’s exactly why I stopped going in person and started ordering online, but even that turned out to be a disaster.

I’ve never been this disappointed with Chipotle before. I hope management actually reads this and takes it seriously because this level of service and food quality is completely unacceptable.
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Nick Northern
I’d give zero stars if Google would let me but apparently even culinary disasters get a trophy nowadays. Reading must be really hard because they screwed up six items on our order.

The food quality also just sucked dude, I wish I could say it didn’t, but it did. It’s not anger just sheer bewildered disappointment. Thin, soupy sour cream, crunchy rice, and what I can only describe as depression in a bowl.

But here’s where it gets truly pathetic, they messed up my KIDS’ meals. You had one job that actually mattered, getting a child’s order right and you couldn’t even do that. Nothing says “we don’t care” quite like disappointing hungry children who just wanted their simple meal done correctly. How wretched must it be for a 3 and 6 year-old to mistakenly be given white milk after setting your heart on the chocolate milk you ordered and made up songs for on the car ride there?

I’ve had gas station sushi with more integrity than this location.

I don’t blame the high schoolers working here, but would love to know who owns this franchise because it’s about to turn back into the abandoned Burger King it was for the last decade. My money would’ve been better spent setting my order on fire for warmth. Do yourself a favor and go across the parking lot to Chick-fil-a.
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Ashley Layton
I wish Chipotle were more uniform between each store. My order is always basic and rarely comes out the same. For the most part, the one I frequent is pretty good. They are better than most fast food places. For 2 or 3 other locations, this would be a 2 star.
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Linda Kush
We have been to this location twice and both times have been greatly disappointed. We were served quickly, but the food was cold, they were out of guacamole (two for two on that), no napkins, every table was dirty and the trash was overflowing. There had to be 10+ people behind the counter and there was no line, so why it was filthy is beyond me. Won’t be back.
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Tammy Slinker
As much as I used to love Chipotle I haven’t been to this location for 6 months because of all the reasons people complain about. However, I went inside to order take out tonight and was pleasantly surprised. Good service (almost friendly), great portion size for our bowls, and quite delicious. Hoping they continue to improve!
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Chris Price
The service at this location hasn’t been great, but today I had a bowl that was almost inedible. I always get double chicken, and it was SO salty today that you could taste the clumps of salt. With all the other ingredients being seasoned, it was awful. I would’ve taken it back, but was on my way to the other side of town and was starving. I would rather have underseasoned than over. Terrible. It’s a busy store, too.
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