


Chipotle Woodbridge VA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
Address and Contact Information
Address: 1926 Daniel Stuart Square, Woodbridge, VA 22191
Phone: (703) 492-6590
Order and Reservations
Order: Order online
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Last Updates
Reviews
I am writing to express my disappointment with the customer service I received during my recent visit.
The cashiers did not pay attention to me and did not ask for my order. I felt ignored while waiting, and the lack of communication made the experience frustrating and uncomfortable. This is not the level of service I expect from Chipotle.
I have enjoyed your food in the past, but this experience left a very negative impression. I hope this issue can be addressed so future customers receive better attention and service.
Thank you for taking the time to read my complaint. I look forward to your response
Att:Angel
While the service from the line employee, Alejandra Ramirez, was unacceptable—characterized by negative body language, dismissive gestures, and a refusal to bridge a communication barrier—the primary reason for this outreach is the conduct of the General Manager, Erika Reyes.
Erika Reyes was standing directly next to the situation and witnessed the unprofessional behavior. Rather than stepping in to lead her team or assist a customer, she indicated she was “too busy” and delegated the interaction to another employee.
As a regular customer, I expect the General Manager to set the standard for the store. Seeing a leader witness poor service and choose to ignore it is a major concern. I will continue to frequent Chipotle, but I will not be returning to this Woodbridge, Virginia location until I am confident that the leadership there is held accountable for their lack of professionalism.
I look forward to hearing how this matter will be addressed by regional leadership.
Sincerely,
Mr. Davis