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Chipotle Springfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–11 PM |
| Monday | 10 AM–11 PM |
Address and Contact Information
Address: 7108 Old Keene Mill Rd, Springfield, VA 22150
Phone: (703) 644-6982
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Springfield, VA
7108 Old Keene Mill Rd Springfield, VA 22150 Near Old Keene Mill Rd & Commerce St. In Springfield Plaza
Chipotle Mexican Grill in Springfield, VA
Nearby Stores · Chipotle Mexican Grill. 9447 Lorton Market St, Lorton, VA, 22079. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 7108 Old Keene Mill Rd, …
Chipotle Mexican Grill in Springfield, VA
6500 Springfield Mall Springfield, VA 22150 Near Fronteir Dr & Spring Mall Rd. In the Springfield Mall Food Court
Last Updates
Reviews
ACE
I asked to use the restroom. While I was inside, the store manager, Darlyn Quintanilla, began knocking repeatedly on the door even after I made it clear that the restroom was occupied. To my shock, she then opened the door while I was using the toilet.
This behavior is an outrageous violation of my privacy, completely inappropriate, and deeply unprofessional. No customer should ever have to experience something like this at a restaurant. If a child or another vulnerable person had been in the restroom, the situation would have been even more unacceptable.
After the incident, staff members attempted to cover for the manager instead of addressing the misconduct. This only made the experience worse and reinforced that my concerns were not taken seriously.
I consider what happened to be predatory behavior, an invasion of privacy, and potentially a form of harassment. I am demanding that Chipotle investigate this incident immediately, take corrective action against the manager responsible, and ensure that no other customer is subjected to this type of treatment.
This was by far the worst customer experience I have ever had, and I believe the public deserves to be aware of this manager’s behavior.
… moreThis behavior is an outrageous violation of my privacy, completely inappropriate, and deeply unprofessional. No customer should ever have to experience something like this at a restaurant. If a child or another vulnerable person had been in the restroom, the situation would have been even more unacceptable.
After the incident, staff members attempted to cover for the manager instead of addressing the misconduct. This only made the experience worse and reinforced that my concerns were not taken seriously.
I consider what happened to be predatory behavior, an invasion of privacy, and potentially a form of harassment. I am demanding that Chipotle investigate this incident immediately, take corrective action against the manager responsible, and ensure that no other customer is subjected to this type of treatment.
This was by far the worst customer experience I have ever had, and I believe the public deserves to be aware of this manager’s behavior.
Sloan Eversole
I payed 27 dollars for this bowl. Asked for extra steak and guac and cheese. what is this. the lady didn’t even speak english and gave me these portions but charged me 27 dollars for this? are you kidding me? 27 dollars is ridiculous for a bowl and then you pay for extra and get LESS? Never go to this location ever.
… moreJasmine Lee
every time I make an online order they forget one important thing! The STEAK! This is the third time it’s happened. And the best part is that the chipotle app only offers 1 free entree as if I want to step back in that place again after this mishap. The sticker on top where it lists the ingredients puts the steak in the last of the first line. Does that make the steak not part of the freakin order? Can’t they read?
… moreEvie Caivano
This was the most unsatisfactory experience I have ever had at a Chipotle restaurant, and I have visited many as it is a family favorite. Upon reaching the front of the line, it appeared as though they were serving leftover items. Most of the food containers were empty, and the beans were notably dry. The specific item I intended to order was unavailable, which perhaps should have prompted me to leave. However, I decided to choose an alternative. The employee serving was exceptionally impolite and condescending. Despite my polite demeanor, she seemed to be having a difficult day. I will not be returning. I remained for a short period but ultimately departed due to the manner in which I and my family were treated.
… moreHelen Alvarez
I came for a kids meal and tell me why the quesadilla cheese wasn’t fully melted. It was a block of cheese in the tortilla and the presentation for the food was awful. I also asked one of the employees a question and she gave me a side eye… It was a simple question about an add on the side.Chips are stale and the food is okay ish, but still they need to improve with their customer service.
… moreSamiiA
I usually never write reviews but I’m just so tired of this place , I used to come here for YEARS and recently as of a year now there’s the same Hispanic ladies who put very LITTLE amount of meat and rice , then they have the audacity to charge you if you ask for a little more because their serving skills suck! Then they give you dirty looks sometimes. I used to work at chipotle and I’m Hispanic myself, I NEVER served like that. I hope they fire those ladies or at least better their skills fr. I prefer going to the chipotle in the Springfield mall than to this one.
… moreJohn H Davis
Came in this morning at 11:00am 1/16 was only person in line 3 employees in eye sight, 2 on break eating another getting dining room ready. I stood in “line”. Employee dining room prepping washed hands and came to help me after a few mins waiting. Then proceeded to rush me through the line literally slopping the bowl together and asking me “is that it?” After every topping. Really made for a horrible experience. Then after I paid I car to my car to eat and even though they just opened my rice was crunchy. Can’t tell if it’s undercooked or old. So not only did I have a bad customer service experience but my food is also inedible.
… moreTayfun Kaya
The restaurant was filthy, the toilets were dirty, there was trash on the floor, and a staff member was singing loudly in the kitchen! They seemed to have mixed old rice with freshly cooked rice; it was rock hard. The staff’s attitude towards the customers was indifferent; everything was terrible, unfortunately!!! I would recommend looking for another place; you won’t be wasting your money.
… moreDannelyn Manzano
My experience at chipotle was amazing the service was outstanding. And this kind, amazing and sweet young lady named Angely explained to us that the system went out and recommended us to go to another chipotle she was very respectful and calm during the whole situation.
… moreShubeg Grewal
Everyone seems in a bad mood. Also seems dirty and unsanitary. Food was tasty and best of all, the burrito didn’t rip when they rolled it… that’s a win!
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