


Chipotle Bailey’s Crossroads is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Tuesday | 10 AM–11 PM |
| Wednesday | 10 AM–11 PM |
| Thursday | 10 AM–11 PM |
| Friday | 10 AM–11 PM |
| Saturday | 10 AM–11 PM |
| Sunday | 10 AM–11 PM |
| Monday | 10 AM–11 PM |
Address and Contact Information
Address: 3556B S Jefferson St, Falls Church, VA 22041
Phone: (703) 379-1727
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Chipotle Mexican Grill in Falls Church, VA
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Last Updates
Reviews
When they remade my order, the portion sizes were noticeably smaller, which felt intentional. This isn’t a one-time issue—every time my boyfriend and I come to this location, the staff is rude and unwelcoming. Customer service here really needs improvement. You can see in the picture the portion is so small even though i paid extra 7$ for portion
Avoid this location.
The BIGGEST TRESPASS a food service employee can make is being unsanitary. Upon arriving at the register at my exact pickup time only to wait longer for my order, an employee emerged from the restroom with trash bags in hand.
Waiting to open the barricade he had set in the hallway so he could throw it away, I moved to let him through.
However, this meant that he would sacrifice proper behavior for the opportunity to clock out ASAP by carrying those bags right through the kitchen & past all the prep space & food immediately. This whilst there was STILL a line of people to be served.
Proper behavior for example is disposing of the trash right before leaving that night. Placing the bags behind the barricade & out of sight since the RR was closed anyway would have worked just fine.
Pros:
+ Chips had the correct amount of lime & salt
+ Lots of parking
Cons:
– Unsanitary conditions
– Pickup order was not ready on time. It was made and sat with several other bags (open) at the register instead of being placed on the shelves for Quick & Convenient pickup as appropriate
– Incorrect rice was given making my order 7/8 correct rather than perfect.
– Location was not well kept (see photo)
– Not a single employee wore a mask (We don’t care whether you’re vaccinated or not, or if your state/company doesn’t require it. Holidays are here, COVID cases WILL spike)
– Even though chips had the flavor down unlike many other Chipotle’s in the area, they were oily.
I’ve ordered from this chipotle multiple times and would recommend anyone in the vicinity to avoid it at all costs. This is the third (and last) time that I’ve received food either in pick up or delivery which had no protein in it whatsoever.
I paid EXTRA money for additional protein, and in return received none, and was given a rice and bean sour cream soup. (Attached picture is the ‘meal’ I was given).
I’m not the only one who thinks this about this place, and it’s sad. I hope Chipotle starts listening to people in the area, because this location has comparable quality, care, and management to your local fast food. In fact, I’d recommend finding a McDonald’s, as at least they put some semblance of protein in your meal when you pay for it.
The lack of respect for customers, the blatant disregard by anyone accountable for treating customers like dogs is crazy, and I, much like the others who wrote reviews, certainly won’t be going here anymore.