


Chipotle Virginia Gateway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 5025 Wellington Rd, Gainesville, VA 20155
Phone: (571) 248-8036
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Gainesville, VA
Chipotle Mexican Grill Locations in Gainesville
Chipotle Mexican Grill – Virginia Gateway
Last Updates
Reviews
The staff seemed unprepared for the rush and didn’t make any effort to restock or properly portion the food. Paying full price for one bowl (BOGO) and receiving this amount is unacceptable and not what customers expect from Chipotle.
This felt rushed and careless, especially during a promotion when higher traffic should be anticipated. I hope management reviews this location’s staffing, food prep, and portion standards.
Catering orders in the past from Chantilly, VA and Sterling, VA locations have provided sufficient amount of proteins in the larger lettuce rectangular containers and were filled up entirely. The amount of protein provided from Gainesville location was not enough at all whatsoever for 10 people.
I spent a lot here for nothing. I will never order catering from this location nor will I even visit this location for a single meal. As someone who frequents Chipotle often, I’m extremely disappointed and embarrassed for hosting an event with barely enough food for my guests.
Picture: the proteins came in a sauce container and were filled less than half of those small containers.
I do not recommend this location. Better off driving about 10 min to a different location if you don’t want to get scammed.
Our family loves the dressing and we all use it on our Chipotle meals. Because of this, my son was unable to finish his burrito without enough dressing. You can see from our account history that we eat at Chipotle nearly every week, and we have never had this issue before. We would have gladly paid for extra dressings if required.
The interaction felt unnecessary and like a power trip rather than good customer service. Not the experience we expect from Chipotle.
I am a fan of the franchise and this location but I cannot justify this. The actual meat and rice is half the bowl… when the employee was asked for more chicken (like the amount we are paying for) they added ONE piece more of chicken and said anything more we have to pay for double chicken. I am not asking for double chicken. I am asking for the correct portions of everything. This feels like a prank.
The staff is always borderline angry. Never a smile and very little interaction. The cashier doesn’t even look you in the eye. The place is awful.