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Chipotle Newtown Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address and Contact Information
Address: 3741 West Chester Pike, Newtown Square, PA 19073
Phone: (610) 353-1715
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Chipotle Mexican Grill in Newtown Square, PA
3741 W Chester Pike Newtown Square, PA 19073 Near West Chester Pike (Rt 3) & S Newtown St Road (Rt 252)
Chipotle Mexican Grill in Newtown Square, PA
3741 W Chester Pike Newtown Square, PA 19073. place icon. Get Directions · (610) 353-1715 · Order Online. Store Hours. We’re Open NowCloses at 10:00 PM.
Chipotle Mexican Grill Locations in Newtown Square
1 Chipotle Locations in Newtown Square. Chipotle Newtown Square. Open – Closes at 10:00 PM. 3741 W Chester Pike. All Chipotle Locations/; Pennsylvania/; Newtown …
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Reviews
Joe Joe
Wow, Joe Joe dropped the ball on this one!! I didn’t check reviews before going to eat here tonight and after reading them I agree with a lot! So, my daughter loves their chicken burrito and I figured I would try a burrito since the only thing I’ve eaten from Chipotle is the chips and guacamole(I do like). First thing I noticed when I walked in was the place was filthy!!! Dirty tables, floor and the soda area were disgusting!!! The guy that helped us was fine so that was a plus! I went with a steak burrito, some hard rice, caso, a corn mix and black beans. The steak was chewy and again the rice was semi-hard…thank you !! Not impressed at all!! My daughter claims I need to try a chicken burrito and after tonight I don’t believe that I do!! Listen folks…I’m Joe Joe on Google and reviews are my game but I should have checked the reviews and only I am to blame!!! Now I sit on my couch with that burrito in my gut and now it’s time to have two cookies and a cup of Chock-Full Of DEEEZ Nuts(coffee that is)!!!!
… moreChester Boyt
This Chipotle location sucks. Every other order is got something wrong with it. I just ordered tonight and the chicken was half charcoal. Paid for guac and no guac. Drove back to the location and they offered to remake the quesadillas with the same burnt chicken and got all indignant that I wouldn’t accept that and told me that I had to go online and ask for a refund. Very poor customer service. We won’t be ordering from this location again. Food and service -5 Stars.
… moreChristian Exum
Im not one to leave negative reviews, typically I either give 5 stars or if I had a bad experience I just never go back, but I have to let everyone know that this is not the place to spend your money! The entire staff look miserable and you can taste it in the food and feel it in their service. It’s very disappointing because Chipotle use to be my go to spot, but I can honestly say this might be my last time eating there.
… moresamantha snyder
The chicken was chewy and the lady at the front counter was disgusting not only her attitude but her cleanliness… my daughter ordered her own bowl and said sour cream but she put the tomatoes and onion by mistake and when I stopped her mid drop into the bowl she acted as if I was the issue and STILL about half the scoop of tomato and onions fell into my 10 year old food now don’t really think my 10 year old is going to eat this now lol I really thought she would at least try to scoop them out but she just continued to make the bowl and didn’t care at all that the order was now not correct smh so I picked them out individually !! Also I ordered drinks but she is in like another world and completely ignored me by this point but it was so dirty over in that station that I was happy for her ignorance at that moment…smh do better this is to expensive for this kind of service !! Where is the management for this location and why haven’t they changed the staff by now at this point ??? Last thing they were out of vinegar sauce and that was the first thing my kid asked for but of course didn’t check to see before making our food so just all around horrible because if we would have known the sauce wasn’t a option we would not have ordered from the start, I would of went to bonefish next door for about the same prices…
… moreParker McNitt
I used to be loyal at chipotle, but after going next door to Cava once, I have not come back. At Cava, the service is much better and the food tastes more fresh. I would typically come to chipotle towards the end of the night, and the staff would start giving me smaller servings because they didn’t want to make more. At Cava, they fill your bowl up. Nothing more disappointing than finishing the line at Chipotle and feeling like you’ve been skimped. Also, might be just me, but I feel like they’ve been throwing more rice into each bowl.. probably cause it’s cheaper. Not enough focus on customer experience & satisfaction.
… moreTony Gatica
Do yourself a favor and stay far away.
I just visited this Chipotle location and I’m honestly shocked at how rude and hostile the service was. The line server was completely unfriendly and acted like we were an inconvenience. She wouldn’t answer basic questions, didn’t acknowledge us, and when I asked for double portions, she still gave me nothing. It felt like she was intentionally giving the bare minimum.
On top of that, the workers in general weren’t acknowledging half the guests in the store. The food was cold, and about half of the usual ingredients weren’t even available. The whole experience felt chaotic, careless, and unwelcoming.
I’m truly disappointed ….. this was one of the worst customer service experiences I’ve had at any Chipotle. I hope management addresses this, because this location seriously needs improvement ASAP!
… moreI just visited this Chipotle location and I’m honestly shocked at how rude and hostile the service was. The line server was completely unfriendly and acted like we were an inconvenience. She wouldn’t answer basic questions, didn’t acknowledge us, and when I asked for double portions, she still gave me nothing. It felt like she was intentionally giving the bare minimum.
On top of that, the workers in general weren’t acknowledging half the guests in the store. The food was cold, and about half of the usual ingredients weren’t even available. The whole experience felt chaotic, careless, and unwelcoming.
I’m truly disappointed ….. this was one of the worst customer service experiences I’ve had at any Chipotle. I hope management addresses this, because this location seriously needs improvement ASAP!
Haniya Nawal
I’ve been here multiple times and staff is always so rude. They never seem like they want to help you and they get irritated when you ask for something extra. I went there with my friends one time and for a simple order they told my friend she had to get the app. Chipotle is my favorite restaurant but the service and quality is in desperate need for improvement. If the employees really have such a problem with giving us fresh food and helping us, then why are they here in the first place? I’m paying for my food, it’s not like I’m getting it for free, so why am I getting so much attitude? They don’t even put enough sauce and ingredients in the bowl. I’m not paying $20 for a bowl filled with rice and leaves. This is horrendous, do not go here.
… moreHina Farheen Khan
Very rude staff, the store also need THORUGH cleaning. When I went there to order, I was told they were out of tomatoes, but when I pointed out that there were some set aside for online orders, the staff informed me that those were exclusively for online customers. I understand the need to fulfill online orders, but given that the container was full and the store was about to close, I really don’t understand the attitude I was given. The service was terrible. We went to sit down to eat our food, but then the employees started yelling and arguing with eachother. Extremely unprofessional behavior. They created a very uncomfortable environment for us and the other customers. I do not recommend coming here at all.
… moreBen Klein
Hands down one of the worst Chipotle’s in the area! Always, ALWAYS have some issue. First of all I tried to use the app to make online order and what do you know, Chipotle corporate makes sure the app took my money but never placed the order. Happened before but I thought, “nah that won’t happen again”. Only way is to call chipolte help hot line which is all automated so it’s useless so thanks for that corporate America. Just so I make sure to get the employees right because I didn’t get names and don’t want to talk about the wrong ones, so this “wonderful” Chipolte experience was on November 1st, 2025 @ about 7pm. The guy who made my food was awesome! Did a great job making my food and actually hooked it up. The woman who was doing online orders was nice too and was trying to help when change machine didn’t dispense coins and was trying to help the guy figure out the math of the bill and make sure I wasn’t not charged for chips because NO SURPRISE, and not unique to this Chipolte location, they had NO CHIPS!!! That’s a Chipolte staple! The other woman who worked there was the absolute worst. Had the worst attitude, like my questions and concerns about the correct charge of the bill and when I brought up the app taking my money, she acted like I was a big annoyance to her and couldn’t be bothered to actually do the customer support aspect of her job. Hate to brake it to you but customer service is a big part of your job so lose the smart attitude or get another job! So again this Chipolte is the worst. Other than the helpfulness of the other two employees with good customer service skills, this location needs corporate to come in and clean house or reeducate its employees on what the standards are when it comes to the customer!!
… moreVicki Wu
Probably the worst Chipotle I’ve been to but unfortunately this is the closest to where I live. They always mess up my order and almost always don’t have fajitas. Many times the rice is too hard. I’ve complained via Pepper (online help) and they always say they’ll relay the feedback to the restaurant but it’s been like 2 years and it’s never gotten better. So disappointed and wish this Chipotle was more aligned with the brand/chain.
… more