Chipotle Mexican Grill

  3.2 – 308 reviews   • Mexican restaurant

Social Profile:

Chipotle East Lancaster PA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 17602

Order and Reservations

Order: Order online

Related Web Results

Chipotle Mexican Grill in Lancaster, PA

Nearby Stores · Chipotle Mexican Grill. 130 Rohrerstown Rd, Lancaster, PA, 17603. Open NowUntil 10:00 PM · Chipotle Mexican Grill. 2232 Lincoln Hwy E, Lancaster …

Chipotle Mexican Grill in Lancaster, PA

130 Rohrerstown Rd Lancaster, PA 17603. Near Rohrerstown Road & Embassy Drive. place icon. Get Directions · (717) 293-5015 · Order Online · Order Catering.

Chipotle Mexican Grill Locations in Lancaster | Burritos, Fast Casual …

3 Chipotle Locations in Lancaster. Chipotle West Lancaster PA. Open – Closes at 10:00 PM. 130 Rohrerstown Rd. Chipotle Central Lancaster.

Last Updates

Reviews

elly 6
When I got to the front of the line, I was told they didn’t have white rice—even though there was literally a pan of freshly cooked white rice sitting right there in one of the employee’s hands. The employee who told me this was extremely rude for no reason and acted like I was bothering her just by asking. There were literally four employees there, but only one of them seemed to actually be working. The others were either standing around doing nothing or hanging out in the bathroom while the line was literally to the door. Customers were waiting forever. After standing in line for a long time she said it would somehow take 45 minutes just to make more rice. How does chipotle not have rice? At that point we ended up leaving without ordering because the wait was ridiculous. Really disappointing experience and terrible customer service. I won’t be coming back to this location.
… more
Veronica Sastre
I used to come to Chipotle to get food for my daughter, although I’m not really a fan myself. Today, I went to the Lincoln Highway location in Lancaster, Pennsylvania, and I had a really bad experience. The person who served me was rude and disrespectful. When I mentioned that her customer service needed improvement, she laughed and said, “I actually am the manager,” as if holding that position somehow placed her above basic professionalism. . It’s a shame that a place where customer service should be a priority , because they owe that standard of service to the customers who choose to dine there. treats its customers this way. A real disappointment.
… more
Caitlyn Foy
This is probably the worst customer service experience I have had in my life. From the minute I walked in, the employee making our food behind the counter was giving my husband and I an attitude. How dare we come into chipotle and order food I guess? We asked questions about what they had available since most of it was out. My husband decided to just not get anything there, so the gave us a nasty look and threw his container in the trash with distain and walked away and we hadn’t finished the order. Im genuinely confused as to what upset her so much? The other employee had to step in and finish our order. Listen I get it, I’m not expecting 5 star service at any fast food place. But I do think it’s ridiculous to be so incredibly rude to anyone. I hope to never encounter this girl again for the rest of my life.
… more
unnati patel
They can’t keep up with their ingredients. They are always missing at least one ingredient either gauc fajita or lettuce. I’m a vegetarian and not having guac for veggie bowl which is included does not justify the price and it’s always around 5-7 pm. When I ask they say they can only serve what they prepare in the morning why would you not prepare more if you know you’re always out of ingrediants. No wonder why chipotle stock is going down
… more
Dillon Snider
For close to 2 years this has been one of my go to lunch places. The last few weeks have been a different experience from the last 20 months. Prices have gone up which isn’t a big deal I know inflation is a thing. What drives me up the wall is the lady who seems to always be making the bowl for me believes that half a scoop is rice is enough. When I ask for more rice she puts like another teaspoon worth in the bowl and says she cant do anymore. Yes you can. Any other employee who makes the food must know that a half scoop isn’t enough. Its ridiculous. Pay more for less must be that specific woman’s work model. My bowl i order is only ever half full when all said and done. Like she must be making a kids meal cause damn this portion is small. Overall the other employees are great and friendly.
… more
Paul L
This location isn’t kept the cleanest.
Got the barbaco bowl which starts off at a reasonable $12.35 but till all the extra charges were added, it was $22.36! (No chips or drink) You can get a nice sit-down lunch elsewhere for this price.
… more
Tony Gryckiewicz
I would love if the franchise owner reached out to me personally to discuss this review. Between this location and Fruitville pike, these locations have serious issues – mostly on matters of service. They do not staff appropriately for their peak hours. The staff are struggling to keep up, especially with both the in-person line and the order pickup window that is piling up at the same time. Tonight, a line at the order window waited for 45 minutes to pickup their food because the line worker wouldn’t answer the window to hand out the prepared orders. Inside the restaurant, the lack of staff (including motivation/speed) made the issue apparent. To be clear, this isn’t an isolated incident, but something that I’ve noticed consistently for the last year or more. I believe the issue is in the franchise ownership, NOT the management who is clearly not given adequately trained staff.
… more
Lenny Gx
I’m honestly frustrated with how that interaction went. The girl handling the order didn’t want to go to the back to get chicken and instead of just communicating that respectfully, she had a really dismissive and nasty attitude about it. I get that work gets busy, but basic customer service and respect shouldn’t disappear because of that. It made the whole experience uncomfortable and unnecessary! My family did not deserve that kind of nasty attitude.
… more
NoOne Special
NEVER ORDER THROUGH DELIVERY, THEY WILL GIVE YOU HALF A PORTION EVERY SINGLE TIME. It’s absolutely ridiculous, you go in and they pile it on but you order it through uber and you get 2 bites even though you end up paying more. Never ordering delivery from here again, there’s no reason for this to be consistently happening.
… more
Ric Edwards
I ordered pork & carne asada burtitos. All fresh ingredients made to order perfectly. When I tried to pay my tab I realized I had forgotten my wallet. The staff gave me the burritos for free !
… more
… View more

Leave a Comment