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Chipotle Glenmont is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Chipotle Mexican Grill in Glenmont, NY
Chipotle Mexican Grill. 9 Moriah Rd Glenmont, NY 12077. Near Moriah Road & Rte …
Chipotle Mexican Grill Locations in Glenmont | Burritos, Fast Casual …
US Directory, New York, Glenmont.
Chipotle – Glenmont, NY Restaurant | Menu + Delivery – Seamless
Your choice of freshly grilled meat or sofritas wrapped in a warm flour tortilla with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, …
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Reviews
Jacqueline Hughes
I’m just about done going to the Chipotle in Glenmont. I waited 25 minutes in line, only to find out (again) that they didn’t have key items in stock. This location constantly seems to be missing something — this time it was black beans, and that’s not unusual here.
When it was finally my turn, the employee struggled to wrap the burrito and ended up double wrapping it, which would’ve been fine… except the burrito was ripping everywhere and completely falling apart. I literally couldn’t eat it without it turning into a mess.
The employees here are never happy and they just throw your food together and hope for the best.
To make things worse, I tried to use my free drink and got an iced tea that was undrinkable — it tasted like dirty water.
Between the long wait, missing food, poorly made burrito, and bad drink, this was a really disappointing experience. This location seriously needs better consistency & training.
… moreWhen it was finally my turn, the employee struggled to wrap the burrito and ended up double wrapping it, which would’ve been fine… except the burrito was ripping everywhere and completely falling apart. I literally couldn’t eat it without it turning into a mess.
The employees here are never happy and they just throw your food together and hope for the best.
To make things worse, I tried to use my free drink and got an iced tea that was undrinkable — it tasted like dirty water.
Between the long wait, missing food, poorly made burrito, and bad drink, this was a really disappointing experience. This location seriously needs better consistency & training.
Richard Hachan
Over the past 3 meals we have ordered from this location we have had various issues from cold food to missing parts of our order, this instance takes the cake. I ordered a high protein chicken bowl and when I got home opened it up to find there was virtually no chicken in it. I took all that was in there and weighted it and it came to a whopping 2.4 oz when it should have been DOUBLE Meat. If chipotle wonders why their sales are slumping they should go check out of their restaurants live in action, they will figure it out quick. People are tired of paying $15 to not get what the ordered, skimmed portions and cold food.
… moreUl Ul
I came to this location at 8:25 pm (they close at 11), and this was hands-down the worst Chipotle experience I’ve ever had. There were only three workers, and the one serving me had his underwear and entire backside showing while handling food. That’s beyond unprofessional and completely unacceptable.
On top of that, the food portions were ridiculously stingy. Even after asking for doubles, my bowl was still so empty that I could see the bottom. I paid over $11 for basically nothing. To make matters worse, they were out of almost everything: no lettuce, no protein options besides chicken, no corn, no other basics you expect from Chipotle.
All I got was a tiny scoop of rice, black beans, chicken, and some sauce. That’s it. And they still charged me full price. The kitchen also looked dirty, which just added to the bad experience.
If a location can’t provide basic ingredients, fair portions, or professional service, they should not be serving customers. This was a complete waste of money and one of the most disappointing fast-casual meals I’ve ever had.
… moreOn top of that, the food portions were ridiculously stingy. Even after asking for doubles, my bowl was still so empty that I could see the bottom. I paid over $11 for basically nothing. To make matters worse, they were out of almost everything: no lettuce, no protein options besides chicken, no corn, no other basics you expect from Chipotle.
All I got was a tiny scoop of rice, black beans, chicken, and some sauce. That’s it. And they still charged me full price. The kitchen also looked dirty, which just added to the bad experience.
If a location can’t provide basic ingredients, fair portions, or professional service, they should not be serving customers. This was a complete waste of money and one of the most disappointing fast-casual meals I’ve ever had.
The rizzler
The Albany market Chipotle restaurants are the worst managed places I have even seen. On this night at 7:30pm. You are open until 11pm. The exit door LOCKED. 80 percent of the dining room CLOSED. No chicken, no sour cream. Then you have the audacity to charge us for guacamole, when we couldn’t get sour cream, corn salsa, or chicken really. Prices are too high for poor quality food. Way to many places to spend out money. Chipotle is no longer on that list ever again anywhere. Maybe the district manager should be present in underperforming stores, you know lead by example, as there is none of this going on here
… moreJeff L
Without hyperbole, this is the absolute worst place I’ve ever experienced. I went through the drive-thru tonight and they handed me my order. I could tell it wasn’t all of it and asked about it. The manager told me it was everything. It wasn’t. I went inside to get it sorted out and I told her my order and tried to show her my mobile order. She said I don’t have those names and I don’t need to see that. I told her I was trying to just get my order and she repeated she didn’t have it. I told her she was being rude and she came back with, “that’s just my personality.” I asked to speak with someone else. She said she’s the manager. Finally a teenage employee helped me. The manager then said out loud, “these people tonight.” I said I just trying to get my order and you were being unprofessional. She said again, “that’s just my personality” and “I just need to get to the point.” I was trying to be helpful by getting her to the point by showing her my order when I first walked in that she immediately dismissed. I asked for her name so I could contact corporate. She said she wouldn’t give it to me. I said you’re the manager of the store and I’m asking for your name. She said “and I told you I’m not giving it to you.” She then followed up with “leave my store or I’ll call the police.” I couldn’t believe it. I will never ever go back to this location. As others said here, it is the worst service I’ve ever experienced in my life. Just absolutely horrible.
… moreTommy M
Have given this place so many tries and just never gets better. The food quality is usually poor, they are constantly out of ingredients to put in the entrees. I usually go through drive through, and nobody mentions when half the items in your entree you ordered they just didn’t put in it. Service is also terrible, when you pull up to the drive through it’s several minutes before anyone acknowledges you and when they finally do it’s like you’re bothering them
… moreCraig Hancock
Garbage, women who waited on me had an attitude and when I asked for barbacoa, she threw her hands up and started mumbling under her breath because she had to go to the back and get more. She threw stuff around and should probably be fired. The younger guy who waited on us was wonderful though and made me not walk out. When I asked for chips, she had a pissy fit and once again rolled her eyes. Got home and chips were stale. Should be ashamed
… moreDeb Tamburro
Picked up $42 worth of food tonight that we threw out. It was messy, disgusting fingerprints on the takeout containers and bag. The order was wrong, of course, and the takeout preparer was rude and treated me like it was my fault she got it wrong. Since quesadilla was ice cold, warmed it for 30 seconds in microwave and steak was so hard it couldn’t be eaten. Bowl had steak too with fat all over it. Two tacos were also ice cold and thrown out since the steak would’ve been hard nodules. Only thing we ate was the chips and queso. Restaurant was messy with tables not clean. Won’t be back to this location.
… moreCaleb Dunican
Let me paint a picture of my experience at this establishment:
The date is 10/30/2025 at approximately 6:35pm. My girlfriend and I have a craving for some Chipotle. We place an order to be ready at 6:50. (Remember this time. it is a surprise tool that will help us later.) Traveling there takes me roughly 15ish minutes so i am there around 6:55 and I am now in the “Chipotlane” as they call it.
15 minutes go by and the first car moves. I am behind 5 cars and I am boxed in. I have committed at this point, no turning back,
another 10 minutes go by and another car move. Only 4 cars remain. I am now sitting in the “Chipotlane” for 25 minutes at this point. I am slightly annoyed but I know it is around dinner time and as someone who has worked fast food I know rushes can be a pain, so I am trying to be patient.
15 more minutes go by, it is now 7:35 and 2 more cars move rather quickly. 2 left.
10 minutes the last 2 cars have left and I am now at the window and I see why things are going so slowly. There is no one at the window. There is food PILED UP on the shelves. It had dawned on me that I had not actually seen anyone receive a bag of food from the window.
I wait until around 7:50 to go inside, and what I see shocks me to my very core.
There are 4 people total working in the “resturante” one of which who would not even go to check on the mobile orders saying he “was working over here” over here being at the in-“resturante” bowl/burrito building area.
HE HAD NO LINE.
I am trying to get the attention of someone to check on my order. However I am not alone in this. There are countless (like 4-5) people also trying to get the attention of the remaining staff, all of whom are working at the mobile order bowl/burrito area.
I waited an ADDITIONAL 15 MINUTES before anyone even talked to me. They finally asked me the question I had been waiting to hear:
“What’s the order?”
FINALLY. I say the name under the order and they make it in 2 minutes.
…..
THAT WAS ALL THE TIME IT TOOK????
I was fuming walking out of there. By the time I left and was on the way home it was 8:18pm. I WAITED FOR 1 HOUR AND 45 MINUTES FOR AN ORDER THAT TOOK 2 MINUTES TO MAKE.
The store was a mess, the manager was there rambling about how there were 2 no call no shows and was not even doing anything to make the situation better.
My girlfriend and I explained that I had waited for 1 hour and 45 minutes to the chipotle customer “care” center and the best they could do? One free entre
…..
This chain has gone so far downhill it is insane. This was without a doubt the worse experience I had ever had at ANY fast food chain, and I have been to Sonic.
The food itself was fine, but the fact that they were not even checking the drive thru or trying to get everyone’s order out was insane to me.
TL:DR – Was in the drive thru for 1 hour and 15 minutes, then was inside for an additional 30 minutes and got mediocre food. The store was a mess and the staff incompetent. Sorry for any grammar issues, I am still mad writing this.
DO NOT COME HERE.
… moreThe date is 10/30/2025 at approximately 6:35pm. My girlfriend and I have a craving for some Chipotle. We place an order to be ready at 6:50. (Remember this time. it is a surprise tool that will help us later.) Traveling there takes me roughly 15ish minutes so i am there around 6:55 and I am now in the “Chipotlane” as they call it.
15 minutes go by and the first car moves. I am behind 5 cars and I am boxed in. I have committed at this point, no turning back,
another 10 minutes go by and another car move. Only 4 cars remain. I am now sitting in the “Chipotlane” for 25 minutes at this point. I am slightly annoyed but I know it is around dinner time and as someone who has worked fast food I know rushes can be a pain, so I am trying to be patient.
15 more minutes go by, it is now 7:35 and 2 more cars move rather quickly. 2 left.
10 minutes the last 2 cars have left and I am now at the window and I see why things are going so slowly. There is no one at the window. There is food PILED UP on the shelves. It had dawned on me that I had not actually seen anyone receive a bag of food from the window.
I wait until around 7:50 to go inside, and what I see shocks me to my very core.
There are 4 people total working in the “resturante” one of which who would not even go to check on the mobile orders saying he “was working over here” over here being at the in-“resturante” bowl/burrito building area.
HE HAD NO LINE.
I am trying to get the attention of someone to check on my order. However I am not alone in this. There are countless (like 4-5) people also trying to get the attention of the remaining staff, all of whom are working at the mobile order bowl/burrito area.
I waited an ADDITIONAL 15 MINUTES before anyone even talked to me. They finally asked me the question I had been waiting to hear:
“What’s the order?”
FINALLY. I say the name under the order and they make it in 2 minutes.
…..
THAT WAS ALL THE TIME IT TOOK????
I was fuming walking out of there. By the time I left and was on the way home it was 8:18pm. I WAITED FOR 1 HOUR AND 45 MINUTES FOR AN ORDER THAT TOOK 2 MINUTES TO MAKE.
The store was a mess, the manager was there rambling about how there were 2 no call no shows and was not even doing anything to make the situation better.
My girlfriend and I explained that I had waited for 1 hour and 45 minutes to the chipotle customer “care” center and the best they could do? One free entre
…..
This chain has gone so far downhill it is insane. This was without a doubt the worse experience I had ever had at ANY fast food chain, and I have been to Sonic.
The food itself was fine, but the fact that they were not even checking the drive thru or trying to get everyone’s order out was insane to me.
TL:DR – Was in the drive thru for 1 hour and 15 minutes, then was inside for an additional 30 minutes and got mediocre food. The store was a mess and the staff incompetent. Sorry for any grammar issues, I am still mad writing this.
DO NOT COME HERE.
Garland Eger
Food was pretty good, the staff was nice. We wanted to tip but they said we weren’t allowed the previous manager stole all the tips.
… more