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Chipotle Amsterdam is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
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Reviews
Christian Klueg
They run out of main ingredients and don’t seem to care or want to make it right. They treat the customers like you are “privileged” to eat there instead of offering good customer service with a smile. Until management is changed and new employees are brought in that treat the customers right I will avoid this location.
… moreTanya Jean
I placed a digit order online through my Chipotle account that added up to $154.98. I had placed the order about 10am on 12/17 for a 11:40am pick up through the digital lane. There was a line so I didn’t get to the window until 11:50am. I gave my name and was told that my order was not ready. I said “ok but I placed the order early”? The girl at the window proceeded to blame the person ahead of me saying their order was larger than mine. I asked her what she wanted me to do. Wait in the digital pick up lane or pull ahead. She told me to do whatever I want. I decided to wait right where I was. I was then told about noon that they no longer had fajita veggies for half my order. And was asked by another staff member if I would like a replacement. I told him I would take some pico on the side. (I never received the pico). After 12:15pm, the girl finally came back to the window. She again told me the wait was because of the order in front of me. I told her it was unacceptable that I had to wait 35 mins for my order. I told her I would be contacting her manager. She proceeded to tell me to call whoever I want and to never come back and gave in the middle finger.
… moreErik Herrero
Im in awe! I don’t normally review food placed but after getting home and opening up my mobile order to see this?? That is Incredibly disappointing
… moreAnthony Cosentino
Chipotle in Amsterdam is unfortunately by far the most poorly led Chipotle that I have ever been to. Consistently out of food, door dash orders consistently missing items, or made incorrectly. Recently spent ten minutes in line just watching them make food back on the grill and I had to walk out. They had two on the grill, one on the register and two working the drive through.
… moreElizabeth Zinssar
The employees were very attentive but all the food surfaces were filthy. None of the counters in the back were clean. They were busy sure, but it looked like there was a food fight in the prep area. The floors were really dirty (not a rainy day) and the bathrooms weren’t much better. Paid 30 dollars for a burrito and burrito bowl that promptly made us sick that evening. Still not right the next day. Will not go back. Feel bad leaving this review because the employees were SUPER nice… so at least they have that going for them.
… morespider
i ate a bowl from here last night, woke up fighting for my life. the food tasted off but i was so hungry i didn’t think much of it. i’m never eating from this location again. not until they get new management. the current manager used to manage the moe’s in amsterdam and that restaurant was always disgusting. i’m not surprised at all. idk who picks the managers and how they last this long but clearly you don’t need to do much. meanwhile everyone else suffers the consequences.
… moreHailey Rivers
The gentleman who helped me is destined for great things. Acted well under pressure. Ordered a couple bowls w/ rice. A snobby employee took the rest of the white rice as the employee was making my bowl. The gentleman helping me looked mortified but tried his best to not let me down! Aside from that the entire establishment was nasty and the health inspector should drop by there! Filthy dishes everywhere, and the dining room was grotesque. Upon exiting the building I regretted even purchasing the food but the great customer service I received from the gentleman who made my food is why I paid and moved on. We won’t be going to this Chipotle again.
… moreiMacOfDeath
A mighty fine burrito.
Stopped in and placed my order in person, going with a burrito, and a bag of chips with queso. Coming to a little under $20 before tip.
Ended up standing at the register for around 5-6 minutes while one of the workers kept yelling for chips to be made, while another one slowly worked on refilling ingredients, another was busy cooking in the back, and another was handling online orders. It was a little awkward, but eventually the chips were acquired and I was out the door.
Back home the burrito was delicious, large, and nice and warm. My choice on fillings, the fajita veggies, pinto beans, chicken, queso, lettuce, shredded cheese, and brown rice is on point. The queso for the chips was a bit grainy, and the accompanying chips were a tad too salty.
Overall an average meal and an average experience.
… moreStopped in and placed my order in person, going with a burrito, and a bag of chips with queso. Coming to a little under $20 before tip.
Ended up standing at the register for around 5-6 minutes while one of the workers kept yelling for chips to be made, while another one slowly worked on refilling ingredients, another was busy cooking in the back, and another was handling online orders. It was a little awkward, but eventually the chips were acquired and I was out the door.
Back home the burrito was delicious, large, and nice and warm. My choice on fillings, the fajita veggies, pinto beans, chicken, queso, lettuce, shredded cheese, and brown rice is on point. The queso for the chips was a bit grainy, and the accompanying chips were a tad too salty.
Overall an average meal and an average experience.
MATT GRABOWSKI
Terrible all around. Food took forever, dining area was a mess, but really the most striking thing was the terrible attitude exibited by the staff. The guy making to-go orders was visibly upset slamming things around and cursing under his breath. I would have left 0 stars of possible.
… moreNoah Scott
1 star across the board was as low as I could go. This Chipotle SUCKS!!! Never a problem at other locations. I’ve had to have multiple refunded orders. Burritos are never right, now look at this quality of work that they produce. This is BS! Chipotle- fix this location. It’s borderline robbery.
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