3.4 – 721 reviews • Mexican restaurant
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Chipotle Syosset is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
Order and Reservations
Order: Order online
chipotle.com
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Chipotle Mexican Grill in Syosset, NY
Nearby Stores · Chipotle Mexican Grill. 215 N Broadway, Hicksville, NY, 11801. Open NowUntil 11:00 PM · Chipotle Mexican Grill. 435 Walt Whitman Rd, Huntington …
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Reviews
Aasheesh
Dont get why they re so stingy. Ordered a chicken burrito which was 70% rice. Next time I ordered a rice bowl with double protein and got the same amount of meat with double the rice. The photo is after I ate half the rice and the bowl was still full of rice. Service is non existent. Not sure what hourly wage workers get out of skimping on the protein byt must be coming from management. Never going again. Other Chipotles dont do this, just close to my house so I won’t, but not again.
… moreYasmin Jessie
I don’t usually leave reviews for chain restaurants, but this was DISGUSTING. The portion I received was laughable it looked like bird food. To make it worse, my guacamole came in a tiny cup that was clearly underfilled, and to “make it look full” they shoved two random pieces of meat in there. Absolutely unacceptable. I paid real money for this and felt ripped off. Honestly, I wanted to drive there and put this back in their face just to ask who thought this was okay. Just because a customer can’t see you making the food doesn’t mean you can do whatever you want with it.
To the staff: if you think this is acceptable, you should be ashamed of wasting people’s money. I won’t be ordering from this location again get help.
… moreJohn
Food quality control at this location is UNACCEPTABLE. Due to staff shortages, servers are required to handle payments and then immediately return to food preparation. This means they are touching cash and the register which are known to carry germs and then handling food items like cheese and lettuce without proper handwashing or glove changes. This is a serious food safety concern and frankly disgusting!!!
The staffing cuts are also causing long unnecessary lines (20+ mins of waiting) and a clear decline in service standards. It is disappointing to see how far Chipotle has fallen due to poor management decisions and staff cost cutting.
Portion sizes have noticeably shrunk as well. Getting a reasonable amount of rice now feels like a negotiation whereas it used to be a standard portion.
The restaurant itself is poorly maintained. The soda machine area is messy dirty and clearly neglected.
Overall this location reflects extremely poor restaurant management.
… moreAndrew Lee
Our office moved to the area near by and wanted to try here. I’ve been here a couple of times and every time I come, there is one person making the food and then ringing the register. The wait time is unacceptable and it seems they always run out of lids for drinks or small bag of chips. I’d rather drive a little longer to the one in Hicksville as their food/service is excellent compared to here
… moreAbby Yan
Always a hit or miss with the food and service. Went during their boorito promo on Halloween and staff seemed overwhelmed. Several ppl were waiting for the steak so I went for the new smoked brisket instead. Pretty good, would recommend
… moreJEET CHAHAL
Went to pick up dinner, my 3 year old said this place is not clean!! Ordered for takeout and the food looked like it’s 2 days old…. The pic is of side of guacamole but it’s half an avocado that was put into the side order !! Wont ever step in here again!
… moreparth shah
Ordered a veggie bowl and found a piece of meat mixed in. When I told the staff, their response was basically “you didn’t eat it, so you can just ignore it.”
… moreDawid Boroch
Let me start by saying I eat chipotle almost everyday, today I got here at 11:15 am and there is only one person running the counter. Young guy with a attitude. There is no white rice corn to start. I always get chicken steak double. Talk about half scoops of meat . And stingy on sour cream guacamole and cheese. There is a clear mess on the counter. Chairs are still up on tables. Some customers had to take chairs down to sit down. Hope fully someone from corporate gets some training down to this store.
… moreLana C
UPDATE 9/8/2024: I posted the review everywhere and no one contacted me to discuss the issue!! I am very disappointed!!
Oh my gosh! I sometimes go to that location (Syosset, NY) and I’ve never seen it so bad! Three of the food metal baskets were empty. Food was all over the counter, even next to the cashier. Also, in the front where you can get napkins and straws, it was a complete mess! The garbage was overflowing! I’m never going back there again. That’s why Chipotle gets cases of e-coli!!! Also, they put way less cheese on my cheese quesadilla. I paid $26.78 for disgusting food. It was horrible!! I took pictures. I can’t believe that place looked like a trash can!!!
… moreagee mariiee
Extremely disgusted. I have no idea what is in my food. I just picked up my bowl and this is in it (see photo). Literally feels like plastic. Looks like i wont be going back to chipotle any time soon
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